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Trusted institutional partner in crypto and first federally chartered crypto bank
Client Experience – Sales Support
Location
United States
Posted
111 days ago
Salary
0
Seniority
Senior
Job Description
Client Experience – Sales Support
Anchorage Digital
• Partner with Sales, KYC Operations, Legal and Client Experience teams to ensure the client onboarding process is seamless. • Responsible for ensuring sales pipeline integrity, timely launching and completion of client-specific contracts. • Provide attentive care in a timely and thoughtful manner. • Become intimately familiar with the new account opening requirements, verifying appropriate information, adherence to process, and coordinating necessary approvals.
Job Requirements
- Experience with CRM systems (e.g., Salesforce) to efficiently manage and track activities, maintain client information, and ensure data remains accurate and up to date.
- Strong organizational and time management skills to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Baseline understanding of cryptocurrencies and a proactive curiosity to continue building that knowledge.
- Solid understanding of client life-cycles within the financial services industry.
- A collaborative, proactive, and team-focused approach to problem-solving and internal alignment.
- Foundational understanding of legal contracts and complex client structures or professional relationships.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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