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Anchorage Digital logo
Anchorage Digital

Trusted institutional partner in crypto and first federally chartered crypto bank

Client Experience – Sales Support

SalesSalesOtherRemoteSeniorTeam 201-500Since 2017H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

111 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Client Experience – Sales Support

Anchorage Digital

• Partner with Sales, KYC Operations, Legal and Client Experience teams to ensure the client onboarding process is seamless. • Responsible for ensuring sales pipeline integrity, timely launching and completion of client-specific contracts. • Provide attentive care in a timely and thoughtful manner. • Become intimately familiar with the new account opening requirements, verifying appropriate information, adherence to process, and coordinating necessary approvals.

Job Requirements

  • Experience with CRM systems (e.g., Salesforce) to efficiently manage and track activities, maintain client information, and ensure data remains accurate and up to date.
  • Strong organizational and time management skills to multitask, prioritize, and meet deadlines in a fast-paced environment.
  • Baseline understanding of cryptocurrencies and a proactive curiosity to continue building that knowledge.
  • Solid understanding of client life-cycles within the financial services industry.
  • A collaborative, proactive, and team-focused approach to problem-solving and internal alignment.
  • Foundational understanding of legal contracts and complex client structures or professional relationships.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities

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