• Designing, building, and maintaining our global network infrastructure • Developing and maintaining Akamai's core network configuration templates using Jinja2 • Implementing new hardware platforms and network features within the automation framework • Serving as a subject matter expert for complex network issues, performing deep-dive troubleshooting and analysis • Creating and maintaining clear documentation & procedures

• Work with Managed Service Providers to administer and support LAN, WAN, and Data Centre networking environments • Monitor availability, capacity, and performance of network services • Support Azure and AVS networking configuration and troubleshooting • Implement firewall rule changes and support vulnerability remediation • Manage Aruba / HPE wireless infrastructure • Ensure centralized logging and observability for network devices

• Act as the primary escalation point for complex network, security, wireless, and WAN-related incidents. • Lead advanced troubleshooting, root cause analysis, and problem management activities. • Manage high-risk changes, upgrades, maintenance activities, and service restoration efforts. • Provide technical leadership, mentoring, and guidance to Level 2 Engineers. • Develop and maintain technical standards, documentation, implementation plans, and knowledge resources. • Deliver after-hours technical guidance and incident management support to restore critical customer services when required. • Contribute to automation, operational efficiencies, observability, and continuous improvement initiatives across the engineering function.

• Development of an adequate provider network within assigned geographic markets. Includes Negotiating and renegotiating contracts with physicians and provider groups and facilities • Responsible for collecting roster updates and standardizing information received with Analytics and IT teams • Tracking and coordinating notification of effective date with the credentialing CVO • Maintenance and management of the network in accordance with regulatory time, distance and choice requirements • Building and maintaining relationships with contracted providers, including responding to inquiries related to contract status, roster corrections and matters related to information accuracy • Routinely running and monitoring of various reports to ensure all necessary compliance requirements are being met and maintained, and identifying targets to address emergent gaps • Accurate maintenance of Salesforce or similar contract tracking and activity system • Reporting to leadership the current status, risks, and potential opportunities in area of responsibility on a regular basis • Working with analytics and actuarial team(s), compile and analyze provider and hospital fee schedules to benchmark against goals and assist with the medical economics reporting • Performs other duties as required