Infinidat’s enterprise storage portfolio provides global Fortune 500 enterprises and service providers with best-in-class solutions for primary storage, next-generation data protection, disaster recovery, business continuity, and cyber resilience. Infinidat’s acclaimed InfuzeOS is one of the most flexible and complete enterprise software-defined storage architectures in the industry. We recently announced powerful enhancements, an extensive expansion, and the dynamic evolution of our award-winning G4 enterprise cyber and AI storage solutions! Infinidat won over 40 awards in 2025 and was named a Gartner® Peer Insights™ Voice of the Customer Award for Primary Storage for the 7th time!
Senior Solutions Engineer
Location
United States
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Senior Solutions Engineer
Infinidat
Role Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. Infinidat's Professional Services team develops and maintains a portfolio of enterprise storage management tools. These tools are deployed at enterprise accounts worldwide and are actively used by customers for production data operations. This role owns the customer-facing half of the full product lifecycle: - Presales technical evaluations and demonstrations - Customer installs and onboarding - Field troubleshooting - Lab environment operation - Acceptance testing - First-line exception triage You are the person customers meet during a proof-of-concept, the person on the call when something breaks at 2AM during a cutover, and the person who signs off that a release is ready to ship. The role requires genuine technical depth: - Ability to read Python tracebacks - Understanding how InfiniBox storage is presented to various operating systems - Diagnosing failures in environments that cannot always be reproduced in a lab It also requires customer-facing composure: - Ability to explain complex behavior clearly - Manage a live incident with a customer on the line - Run a compelling presales demo for a technically skeptical audience Qualifications - At least 5 years in a technical field role: solutions engineering, field applications engineering, professional services, or technical support at an enterprise storage or infrastructure vendor - Enterprise storage background: demonstrated hands-on experience with block storage, NAS, replication, and host connectivity via FC or iSCSI - Working proficiency with Linux (RHEL/Rocky/Ubuntu) and Windows Server in storage-connected environments - Practical experience with at least one of AIX, Solaris, VMware ESX/vCenter, or Hyper-V - Ability to read Python tracebacks and log files to diagnose failures - Direct experience running presales demos or proof-of-concept evaluations as a primary technical resource - Experience with on-site customer installs or hands-on deployments of enterprise software - Strong written and verbal communication; remote-first team with frequent async collaboration Requirements - Direct Infinidat InfiniBox experience (as a customer, partner, or employee) - Experience with Ansible or infrastructure automation tools in a customer-facing context - Podman or container deployment and operational experience - Familiarity with Jira or similar issue tracking for triage workflows - Experience operating in environments with Infinimetrics or comparable performance monitoring platforms Company Description Infinidat’s enterprise storage portfolio provides global Fortune 500 enterprises and service providers with best-in-class solutions for primary storage, next-generation data protection, disaster recovery, business continuity, and cyber resilience. Infinidat’s acclaimed InfuzeOS is one of the most flexible and complete enterprise software-defined storage architectures in the industry. We recently announced powerful enhancements, an extensive expansion, and the dynamic evolution of our award-winning G4 enterprise cyber and AI storage solutions! Infinidat won over 40 awards in 2025 and was named a Gartner® Peer Insights™ Voice of the Customer Award for Primary Storage for the 7th time!
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