Role Description As a Sales Engineer, you will play a critical role in Staples’ go-to-market strategy by partnering with business development teams and engaging directly with enterprise customers. You’ll lead onboarding for new clients, design scalable program solutions, and serve as a subject matter expert across Staples’ eCommerce and customer programs. - Lead onboarding for large new customers - Execute implementations using onboarding playbook - Manage cross-functional project calls - Support sales teams during implementation - Engage Director/VP-level stakeholders - Serve as program and eCommerce SME - Conduct customer needs discovery - Build scalable program solutions - Monitor post-implementation ramp - Improve onboarding processes Qualifications - Strong project management skills - Executive communication ability - Collaborative mindset - Customer-first approach - Analytical problem solving - Attention to detail - Technical aptitude - Ability to influence stakeholders - Adaptability - Continuous improvement mindset Requirements - 2–4 years Sales or Project Management experience - Knowledge of customer setup processes - Microsoft Office proficiency - Experience with enterprise stakeholders - Strong communication skills - Organizational skills - Ability to travel Benefits - Inclusive culture - Flexible PTO - 112 Hours PTO - Discounts, 401k, Wellness programs

• Responsible for advanced electronics material serving as Indium Corporation's lead sales contact and customer advocate to maintain existing sales and to drive new qualifications and sales of Indium Corporation products and services through effective account management and coordination of efforts throughout Indium Corporation's Solder Business organization • Develop and grow relationships with prospective and existing customers within the PCB Assembly and Semiconductor/Advanced Packaging industries to drive sales growth and customer engagement • Engage confidently with customer engineering, manufacturing, quality, and procurement teams to understand technical challenges, manufacturing processes, and application requirements • Recommend material and process solutions by leveraging technical knowledge of Indium Corporation products, customer applications, and industry trends • Support customer evaluations, qualifications, troubleshooting activities, and new product introductions through effective coordination with internal technical resources, product management, operations, and R&D teams • Build strong customer relationships and position Indium Corporation as a trusted technical partner through responsiveness, professionalism, and effective communication • Develop insight into customer technology roadmaps, future development activities, and emerging market opportunities to support long-term business growth • Prepare quotations, maintain CRM activity, track sales opportunities, and complete sales and customer support activities in a timely and organized manner • Gather and communicate market intelligence including competitive activity, pricing trends, customer feedback, and emerging technologies • Represent Indium Corporation through customer visits, technical presentations, tradeshows, conferences, and industry events • Operate as a collaborative member of the global sales organization by communicating openly, participating in planning activities, and contributing to a strong customer-focused culture

• Being the technical lead on deals, giving the Business Development Managers a clear line on what to pitch and how to land it. • Owning the toolkit the rest of GTM leans on: offering decks, solution write-ups, reusable reference patterns. • Working out which enterprise-network clients are worth chasing, and sanity-checking the deals that land. • Leading discovery and architecture workshops with the BDM, tying automation, orchestration, SD-WAN, and AIOps to what actually hurts the client: slow provisioning, risky changes, alert fatigue, multi-vendor sprawl. • Carrying proposals, SOWs, and commercial strategy through to signature. • Steering the hands-on work across SDN, SD-WAN, Netconf/YANG, Terraform, Ansible, Python/Go, Kubernetes networking, OpenTelemetry, event-driven automation, and AIOps (event correlation, anomaly detection, automated RCA).

• Acting as the technical lead on pursuits, backing up our Business Development Managers with direction on what to pitch and how to win it. • Building and maintaining the offering decks, solution collateral, and reference architectures that the rest of the GTM team reuses. • Defining the client profiles we go after in data-center and AI-infrastructure modernization, and helping qualify the deals that come in. • Running technical discovery and architecture sessions with clients, alongside the BDM. • Turning infrastructure problems (latency, throughput, scale, cost) into proposals and SOWs, and supporting the commercial negotiation. • Owning solution design across datacenter fabric modernization, AI-inference readiness, SmartNIC/DPU offload, Linux networking and packet processing, segmentation and security, and hybrid-cloud networking. • Guiding hands-on work across DPDK, VPP, eBPF/XDP, P4, SmartNICs/DPUs, FPGA/GPU offload, SONiC, Kubernetes networking, and Open vSwitch.