• Contact patients to introduce CCM and RPM services and explain program benefits. • Guide patients through the enrollment and consent process. • Document all patient interactions and enrollment activities accurately within EMR systems. • Ensure compliance with CMS, HIPAA, and internal documentation standards. • Answer patient questions regarding care coordination services and program expectations. • Collaborate with healthcare providers and internal teams to maintain smooth communication and patient transitions. • Maintain organized workflows while managing daily outreach goals and follow-up tasks. • Support positive patient experiences through empathy, professionalism, and clear communication.

• Provide real-time procedural assistance for Surgical COTs within aligned territory. • Offer technical expertise and troubleshooting support to ensure successful product usage. • Act as a primary point of contact for customer inquiries during on-site procedures. • Perform equipment and software upgrades as required. • Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications. • Assist Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives. • Maintain accurate tracking and availability of surgical products for smooth procedure execution.

• Showcase beverage applications through intimate knowledge of beverage products and sell to operators. • Serve as the subject matter expert across 300+ brand SKUs and provide training and tools to advance and enable CORE Sales teams. • Demonstrates understanding of barista and bartending techniques and is knowledgeable in back and front of house operations. • Proactively identifies opportunities and uses understanding of organizational business goals to deliver results. • Work well in a cross-functional team environment, able to balance multiple and/or shifting priorities, commercial channels, and flex to provide support as called upon. • Demonstrate clear communication skills, consistent attention to detail and proactive ownership across all assigned work. • Develop relationships with key customers, serving as a Consultative resource spanning menu and item gap analysis, beverage, and operation solutions.

• Play a key role in ensuring the success of learners in data training and jobs programs • Work alongside a team of Teaching Assistants and program operations staff • Provide professional development coaching support to a cohort of ~60 learners • Deliver high-impact, scheduled support through feedback cycles and professional development workshops • Provide individualized coaching support through direct learner interactions • Maintain responsive communication with learners and keep job search tracking current • Prepare for and deliver engaging professional development sessions during the program