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Classet

Recruiting and training solutions for amazing careers in the Skilled Trades.

Enrollment Coordinator – CMA/RMA

Location

United States

Posted

6 hours ago

Salary

$17 - $20 / hour

Seniority

Senior

Professional CertificateEnglish

Job Description

Enrollment Coordinator – CMA/RMA

Classet

• Contact patients to introduce CCM and RPM services and explain program benefits. • Guide patients through the enrollment and consent process. • Document all patient interactions and enrollment activities accurately within EMR systems. • Ensure compliance with CMS, HIPAA, and internal documentation standards. • Answer patient questions regarding care coordination services and program expectations. • Collaborate with healthcare providers and internal teams to maintain smooth communication and patient transitions. • Maintain organized workflows while managing daily outreach goals and follow-up tasks. • Support positive patient experiences through empathy, professionalism, and clear communication.

Job Requirements

  • Active, nationally recognized CMA or RMA certification.
  • Current Basic Life Support (BLS) certification.
  • Proven experience working directly with CCM and/or RPM programs.
  • Strong proficiency with EMR systems and Google Suite.
  • Dedicated, HIPAA-compliant home office environment that is private and distraction-free.
  • Strong time management, organizational, and independent work skills.
  • Excellent verbal and written communication abilities with strong patient empathy.
  • Previous experience in care coordination or transitional care management (Nice to Have).
  • Strong understanding of CMS regulations, healthcare documentation, and quality reporting standards (Nice to Have).
  • Bilingual fluency in English and Spanish (Nice to Have).

Benefits

  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Stable Monday–Friday schedule
  • Fully remote work environment
  • Opportunity for long-term growth in remote healthcare services
  • Supportive and collaborative team culture

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