Role Description The Revenue Operations Manager owns the systems, data, and processes that connect Sales, Marketing, Customer Success, and Finance. You're the person leadership turns to when they need to know whether the forecast is real, where revenue is leaking, and what to fix first. You'll live in HubSpot and you'll live in financial models. You'll know our customers' health before they do. You'll build the playbook that keeps the whole revenue engine running cleanly and predictably. What You'll Own - Strategy & Planning - Build the RevOps roadmap and run the initiatives that move strategy forward, from OKR design to investment recommendations. - Own revenue forecasting across new business, renewals, and expansion. Leadership should never wonder whether the pipeline is real. - Prioritize the system and process work that takes friction out of the buyer journey. - Financial Operations - Build the models behind unit economics, LTV:CAC, payback periods, and the ROI of every GTM bet we make. - Track ARR, MRR, churn, net revenue retention (NRR), and expansion revenue. Surface trends and anomalies before anyone asks. - Drive annual planning and QBRs with scenario modeling and board-ready analysis leadership actually uses. - Keep billing, subscription data in SaaSgrid, and the CRM aligned so revenue is reported accurately the first time. - Customer Success Operations - Build the customer health scoring framework that flags risk and expansion opportunities early. - Define and track the onboarding metrics that matter: time-to-value, completion rates, early adoption signals. - Run the renewal operations calendar. CS shouldn't have to wonder who's at risk or what to do about it. - Tune the CS tooling stack so the post-sale journey feels as deliberate as the pre-sale one. - HubSpot CRM Administration - Own the HubSpot instance: pipeline configuration, custom properties, workflow automation, data governance. - Manage the integrations to SaaSgrid, ZoomInfo, BI tools, and finance systems so we operate on one source of truth. - Build the dashboards and reports Sales, Marketing, and CS leadership rely on daily. - Keep refining the instance to cut rep friction, raise data quality, and reflect how customers actually move through the journey. - Measurement & Influence - Track attainment across Sales and CS, and bring leadership concrete recommendations on how to scale what's working. - Run experiments. Inform marketing investments. Lead market intelligence work. - Measure cross-functional projects with Sales, Marketing, Product, Engineering, and BD so we know what's actually moving the number. Qualifications - 5 to 8+ years in Revenue Operations, Sales Operations, or Finance inside a SaaS B2B company. - Real fluency in financial operations: ARR/MRR reporting, churn analysis, renewal forecasting, unit economics modeling. - Hands-on customer success ops experience: health scoring, onboarding metrics, renewal workflows, playbook execution. - Deep HubSpot expertise across pipeline configuration, custom objects, workflow automation, reporting, and integrations. HubSpot certifications are a strong plus. - Strong analytical and modeling chops. Advanced Excel or Google Sheets is the floor. SQL is preferred. BI tool experience (Tableau, Looker, or equivalent) is strongly preferred. - Experience with SaaSgrid or a comparable subscription management and revenue intelligence platform. - A track record of partnering closely with Sales, Marketing, CS, Product, and Finance leadership. Nice to Have - High-growth SaaS startup or scale-up experience (Series A through C). - ZoomInfo or comparable B2B intelligence platform experience. - Experience standing up a CS ops function: onboarding playbooks, QBR frameworks, expansion motion design. - Comfort owning complex financial models and presenting straight to executive and board audiences. - Background in architectural, construction, or manufacturing verticals. Useful, not required. Accessibility & Work Environment INNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know. This role is primarily computer-based and may involve extended periods of screen time and frequent communication through digital tools. Work may be performed remotely or in an office setting, depending on the role and location. We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across all regions. Equal Opportunity Employer INNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment. All qualified applicants will be considered without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under applicable law. Location Eligibility Notice This is a U.S.-based remote role. Due to current regulatory requirements, we are only able to consider candidates residing in certain U.S. states. Eligible states include, but are not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin. At this time, candidates located in California, Colorado, New York, Illinois, Washington, or other states with active pay transparency requirements are not eligible for consideration.

Role Description Quo is hiring a Sr. Revenue Operations Manager to support and scale our RevOps function as we build the data foundation for our PLG-plus-assisted motion. You'll work directly with our Director of Revenue Operations and partner closely with Sales, CS, and Partnerships to keep our systems clean, our reporting accurate, and our go-to-market engine running. This is a hands-on IC role, you'll own data quality, build and maintain reports, support tooling administration, and help design the processes that the whole revenue org depends on. Some of the things you’ll do: - Revenue data and reporting - Own the revenue data model in Salesforce and keep it reliable enough to support process, automation, and reporting. - Support reporting across Mode and Salesforce: define the metrics and build the dashboards that give Sales, CS, and Partnerships a single source of truth on pipeline, ARR, and account health. - Be an analytical partner to revenue leadership: funnel conversion, NRR, and activation. - Systems and tooling - Support day-to-day administration of the revenue tech stack: Salesforce, Outreach, Gong, Default, Unify, SmartLead, and Partnerstack. - Maintain and enhance automation workflows in Salesforce and Default: lead scoring, auto-conversion, and notifications, with the guardrails to keep them safe. - Maintain integrations across tools and recommend the system of record where tools overlap. - Document system logic, process changes, and data dictionaries so institutional knowledge doesn't live in one person's head. - GTM operations - Design and optimize the core processes across lead, post-sales customer, and partnerships motions: routing, conversion, onboarding handoff, and renewal. - Partner with Sales, CS, and Partnerships to redesign the processes they run on, automate the stable parts, and measure success by reduced cycle time, faster handoffs, and less manual work. - Help support the quota-setting and capacity modeling process with Finance and revenue leadership. Qualifications - 3-5 years in Revenue Operations, Sales Operations, or a Business/Data Analyst role at a SaaS company. - Deep Salesforce or CRM knowledge: you architect the data model, build advanced flows, and set standards, not just maintain what exists. - Proficient in SQL and BI (Mode, Looker, Tableau, or similar): you model data and define metrics, not just pull them. - You've owned at least one of: lead scoring, quota/capacity modeling, routing architecture, or a CRM data-model rebuild. - Comfortable with ambiguity: Quo is PLG-first with a more complex data model than a standard sales-led org. - Strong communicator: you translate systems and data into plain language for a rep or an exec. Requirements - Experience at a PLG or product-led company where the CRM data model includes self-serve product signals. - Familiarity with outbound tooling (Outreach, SmartLead, Unify) or conversational intelligence (Gong). - Experience supporting a franchise or multi-entity account hierarchy in Salesforce. - Exposure to Default, Census, or similar data activation tools. Benefits - The annual base salary range for this position is as follows, plus equity and benefits: - SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $150,000 - $175,000 USD. - All other US Locations: $134,000 - $158,000 USD. - Canada: $135,000 - $160,000 CAD. - Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.

Role Description The Manager of Revenue Operations (Strategic Lead) serves as a key architect in optimizing the end-to-end revenue lifecycle by aligning sales, marketing, product, and customer success functions. They lead strategic initiatives to streamline processes, improve data integrity, and implement scalable systems that drive predictable growth. They collaborate closely with executive leadership to translate business goals into actionable operational strategies and performance metrics. By leveraging deep analytical insights, they identify bottlenecks and execute solutions that enhance organizational efficiency and revenue performance. Responsibilities: - Revenue Forecasting & Predictability - Own the weekly, monthly, and quarterly renewal and expansion revenue forecasting process. - Develop and maintain sophisticated models to predict performance across renewal and expansion motions. - Identify "pockets of risk" early in the funnel and provide the GTM leadership team with proactive solutions to hit targets. - Retention Council & Risk Management - Lead the Retention Council, a cross-functional task force dedicated to identifying at-risk accounts and improving Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). - Standardize the "Health Score" framework and build the operational playbooks that Customer Success and Account Management use to save and grow revenue. - GTM Planning - Drive the annual and semi-annual GTM planning process, including territory design, quota setting, and capacity modeling. - Own quarterly oversight and optimization of headcount, capacity, and engagement model adherence. - Cross-Functional Collaboration (Product & Marketing) - Marketing: Partner on lead-to-revenue mapping and attribution to ensure the pipeline is high-quality and aligned with sales capacity. - Product: Act as the feedback loop between the field and the product team, ensuring that product-led growth (PLG) initiatives or new feature launches are operationally supported by Sales and Customer Success. - AI/Automation Champion - Proven experience developing, implementing, and iterating AI tools (Gemini, ChatGPT, Claude, or other specialized AI) to drive measurable efficiency gains for Rev Ops functions and customer-facing processes (i.e., process automation, predictive analytics, and automated agents). Qualifications - Expert-level knowledge of Salesforce - Expert-level knowledge of tools like ZoomInfo, Clay, 6Sense, and/or LinkedIn Sales Navigator - Ability to analyze data trends and identify actionable insights - Strong ability to collaborate with marketing and sales teams to translate data into sales strategies - Methodical approach to identifying and resolving data inconsistencies - Experience with Gmail and Google Docs - Experience with MS Office (Word and Excel) - Experience with web browsers (Chrome, Internet Explorer, etc.) - Strong verbal and written communications - Excellent time management and organization skills - Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis - Proficiency in Data Enrichment Tools like ZoomInfo and Clay - Ability to manage multiple projects at the same time in a fast-paced environment - Technically capable, excellent communicator, and a desire to improve processes - Team Player - Ability to work autonomously Requirements - The base pay for this position ranges from $120,000 - $140,000 which will vary depending on how well an applicant's skills and experience align with the job description listed above. - Application deadline: 7/25/2026. This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified. Benefits - Company-wide bonuses based on monthly sales targets - Employee referral bonuses - Adoption assistance - Tuition reimbursement - Certification reimbursement - Certification completion bonuses - Modern, high-tech, and fun work environment

• Serve as a strategic partner in the implementation, adoption, and optimization of Patient Accounting Systems (PAS) and related revenue cycle applications across USPI's national network of ambulatory surgery centers. • Lead end-user readiness and change management efforts during the conversion of legacy patient accounting systems to SIS Office and other integrated revenue cycle platforms. • Partner closely with Revenue Cycle Operations, Applications, and Center Leadership teams. • Deliver comprehensive training programs and provide on-site implementation leadership. • Serve as a trusted advisor to surgery centers, driving efficiencies and supporting revenue cycle performance outcomes. • Lead in-person and virtual training sessions for clinical and administrative staff on various applications. • Maintain and update training materials and provide strategic consultation to surgery center leadership. • Develop and implement assessment protocols to evaluate staff competencies.