• Works with IT leadership and business units to develop and understand the business case and business requirements to solve for technology related business problems • Assists in business relationship management, business strategy and planning, portfolio/demand management as needed • Maintains productive relationships with peers and management in IT and the business function • Articulates business value and strategy and coordinates with all areas of the IT department to ensure technology is fully leveraged to achieve operational excellence • Research how other organizations in the market achieve or exceed industry best practices in key performance metrics • Leads the coordinating and monitoring of project activities and provides technical direction to project team to assure effective project completion in compliance with design and quality standards • Analyzes initiatives, in the project portfolio, and identifies specific, measurable outcomes expected for each initiative • Implements processes and tools to measure benefits associated with individual projects • Mentors and coaches IT team in workflow and functionality around new systems and enhancement of existing systems and/or processes • Participates in the technical skill development of analysts as assigned, provides input to staff performance reviews and personal development objectives • Creates easy to use business process mappings of complex systems and workflows to show complete interdependencies between entities • Supports project management efforts to manage/mitigate risk, create communication plans, propose implementation strategies, and manage work plans and scope.

• Lead the integration of complex healthcare data packages including medical claims, pharmacy claims, revenue cycle billing, ADT, clinical/EMR, FHIR and value-based care financial datasets into custom or Ursa Studio standard data models through collaboration with client and Ursa Health teams. • Design and operationalize rigorous validation checks that preserve data integrity, prevent analytics degradation, and maintain client trust. • Communicate with clients to understand their data, its limitations, and intended analytical use cases to support them in interpreting the findings that drive their businesses. • Effectively communicate with internal and client teams to gather and understand the information necessary to successfully complete projects, documenting both the process and final deliverables so a non-technical stakeholder can understand the interpretation and business rules. • Collaborate with analytics engineers, customer success, and product teams to align delivery with client expectations and to surface product opportunities informed by client needs and data behavior. • Support client teams to advance their implementation initiatives, including training, measure building, and report interpretation. • Thoughtfully leverage AI-assisted tooling to accelerate and improve delivery, applying domain knowledge and human judgment to ensure sound output. • Keep your knowledge current regarding data security and privacy procedures and policies. • Comply with HIPAA procedures and collaborate with the Incident Response Team as directed.

• Build configurable workflows with stage progression, role-based tasking, status tracking, and automated notifications aligned to program operations. • Develop and integrate automation and AI-assisted capabilities to improve efficiency and structure unstructured inputs, while preserving appropriate human review. • Implement reporting and dashboard features that provide clear visibility into participation, progress, and outcomes for internal teams and external stakeholders. • Develop data inputs and integrations, including structured forms, document management, and connections to approved external data sources. • Translate business requirements into technical solutions, communicates feasibility and timelines, supports demos and training, and drives continuous improvement through user feedback. • Up to 25% travel may be required.

• Own both architecture and configuration, leading key design decisions while supporting the development of solutions. • Serve as the lead architect and technical lead for PSA and PSA adjacent initiatives. • Partner closely with Delivery and Enterprise Operations leaders to translate strategic business goals into scalable technical solutions. • Lead the end-to-end technical design and architecture of scalable PSA and Professional Services solutions on Salesforce. • Maintain deep expertise in Salesforce and PSA data models, architecture, and security, designing for performance and scale in high-volume scenarios. • Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity.