hims & hers offers a modern approach to health and wellness.
Manager, Legal Operations
Location
United States
Posted
3 days ago
Salary
$110K - $140K / year
Seniority
Senior
Job Description
Manager, Legal Operations
hims & hers
• Own the legal department budget: planning, tracking, forecasting, and variance analysis in partnership with Finance. • Oversee outside counsel management program, including managing firm relationships, including the enforcement of outside counsel guidelines, rate negotiations, and matter budgets. • Serve as primary administrator for e-billing platform and matter management system; ensure data integrity and train legal team on tools. • Own the monthly accruals process in partnership with Finance, tracking unbilled outside counsel spend, gathering estimates from law firms, and ensuring accurate reporting at close. • Lead vendor selection and RFP processes for legal technology and outside counsel panels. • Evaluate and implement AI and automation tools to reduce administrative burden on attorneys • Build and maintain dashboards and reporting on legal spend for leadership. • Identify and implement process improvements across legal workflows • Identify, design, and implement process improvements to enhance Legal’s scalability, efficiency, and impact. • Serve as a trusted partner and thought leader to attorneys and business stakeholders on operational best practices.
Job Requirements
- Bachelor’s Degree or equivalent experience.
- 5+ years of experience in legal operations, legal project management, or a related function.
- 2+ years working in or closely with an in-house legal team with a demonstrated understanding of outside counsel management, e-billing, and financial management (global experience is a plus).
- Hands-on experience with e-billing technology (Brightflag preferred) and familiarity with matter management tools.
- Strong technical acumen and comfort with legal tech and process implementation, administration, and adoption.
- Proven ability to manage cross-functional projects from initiation through execution, with strong change management skills.
- Exceptional organizational skills with the ability to manage competing priorities in a fast-paced environment.
- Analytical mindset with experience turning data into insights and actionable recommendations.
- A proactive, solution-oriented approach with a track record of improving processes and delivering measurable results.
- Ability to work independently while building strong relationships across teams.
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
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