Membership & Operations Associate
Location
United States
Posted
2 days ago
Salary
$55K - $85K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Membership & Operations Associate
Riverwalkertalent
Role Description The Membership & Operations Associate serves as a central point of coordination across CSAVR’s membership, leadership, events, and operational systems. This role is best suited for someone who is highly organized, proactive, and dependable—someone who naturally anticipates needs, communicates clearly, and ensures that commitments are followed through. You will work closely with and report to the Director of Finance, Administration & Human Resources, partnering with internal staff, member agencies, and external vendors. This is a fully remote role within the United States, with collaboration primarily during Eastern Time business hours. What You’ll Do - Conferences & Events - Coordinate logistics for conferences, meetings, webinars, and events. - Manage attendee registration processes and registration systems. - Serve as operational liaison with hotels, venues, event vendors, and meeting management partners. - Coordinate rooming lists, meeting space logistics, AV needs, catering, and conference materials. - Support speaker coordination and travel logistics. - Maintain planning timelines and operational checklists. - Provide on-site conference support and troubleshooting. - Coordinate all attendee support and communications pre/post/during events. - Capture post-event documentation, reporting, and feedback. - Attend two conferences and two Executive Committee meetings annually, approximately 15-20 days of travel total per year. - Membership & Governance Support - Coordinate member inquiries, maintain membership records, and manage distribution systems. - Support logistics and admin for professional networks, committees, Communities of Practice, and working groups for in-person and virtual meetings and events. - Prepare agendas, materials, notes, and follow-up documentation. - Maintain membership lists, contact databases, and distribution systems. - Support onboarding and orientation for new members, directors, committee leaders, and participants. - Assist with member engagement activities and data records. - Support member communications, announcements, and organizational updates. - Track action items and follow-through across governance activities. - Financial & Operational Coordination - Process invoices, deposits, and conference-related documentation in accordance with organizational policies. - Maintain organized conference and operational records. - Support expense tracking and documentation collection. - Coordinate with finance staff and vendors to ensure timely processing of payments and contracts. - Support conference budgeting processes through invoice tracking, documentation collection, and reconciliation activities. - Systems & Process Support - Maintain conference and operational files within organizational systems. - Support implementation of standardized operating procedures. - Maintain member databases and distribution lists. - Assist with data tracking and reporting related to conferences, governance activities, and membership engagement. - Support organizational calendars and scheduling coordination. - Maintain membership and event data within organizational systems. - Produce basic reports related to membership participation, event registration, and engagement activities. - Support continuous improvement of operational processes and member service practices. Qualifications - Significant experience coordinating conferences, meetings, membership activities, governance functions, or similar organizational operations. - 3-5 years of experience preferred, with at least 3 years of experience unless clear transferable skills are explained. - Strong organizational and project management skills. - Strong written and verbal communication skills. - Ability to manage multiple priorities and deadlines. - Proficiency with Microsoft Office and virtual meeting platforms. - Ability to work effectively with members, volunteers, staff, vendors, and external stakeholders. - Capacity and willingness to collaborate effectively with a small dedicated team across core working hours and agreements. - Comfortable working in a fully remote work environment. Requirements - Experience in vocational rehabilitation, disability services, workforce development, education, human services, or public-sector organizations strongly preferred. - Experience supporting membership associations, councils, boards, or professional societies. - Experience supporting board, committee, or governance processes. - Experience with conference registration systems, CRMs, databases, or association management systems. - Familiarity with state government, public-sector, or member-driven organizations. - Connection to the mission of vocational rehabilitation. Benefits - 100% covered employer-sponsored health insurance. - Automatic 3% employer contribution to a 401(k) retirement plan. - 20 days PTO. - Paid holidays including year-end office closure between Christmas and New Year’s. - Reprieve days post-conference. - Remote position with periodic travel for conferences and organizational meetings. - Professional development support. - Reimbursement for approved travel and business expenses. - Mission-driven work serving a national disability-focused organization.
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
Team Lead Operations – Ophthalmology
WashU ITWashington University in St. Louis Information Technology
• Leading team efforts on department specific collection within a payor • Assists staff with resolving department specific issues • Identifies and resolves department and payor trends • Assists staff with daily operational problems or backlog • Assists manager or supervisor with special projects • Identifies trends with department/payor • Motivates staff/promotes team effort and department goals
Senior International Operations Manager
Adaptive Biotechnologies Corp.Every immune system has a story to tell; the key is knowing how to listen.
• Orchestrate onboarding of international laboratories, including contract support, training, workflow design, documentation, and operational setup. • Adapt workflows to regional requirements while maintaining alignment with global standards. • Own and maintain customer master data in CRM (SFDC), ensuring accurate account information, activity tracking, and inquiry management. • Serve as the primary operational liaison across commercial, medical, regulatory, quality, and market access teams. • Partner cross-functionally to develop plans, insights, and materials for strategic execution. • Provide demand forecasts to manufacturing and supply chain to support production planning. • Coordinate with manufacturing, supply chain, and quality to manage reagent distribution, including pricing and INCO term alignment. • Manage day-to-day communication and issue resolution with international distributors. • Partner with Technical Support to identify and prioritize system and workflow enhancements. • Build and maintain strong relationships with international partners and internal stakeholders. • Capture customer feedback and escalate insights to inform operational and product enhancements. • Deliver regular reporting on site performance, forecasts, and account health to senior leadership. • Identify risks, inefficiencies, and opportunities to improve scalability and execution.
• Own and lead the operational function, including inventory strategy, supply planning, purchasing, logistics, warehousing (3PL), and fulfillment across Retail, DTC, and Amazon • Develop and execute a scalable operations strategy, translating business objectives into infrastructure, processes, and capabilities that support growth and efficiency • Drive end-to-end inventory planning and management, optimizing service levels and working capital through forecasting, production planning, and cross-functional alignment with Sales, Growth, and Finance • Lead the S&OP process, ensuring rigorous monthly planning, alignment, and communication across key stakeholders • Oversee the full logistics and fulfillment network, including inbound and outbound transportation (small parcel, LTL, FTL, international) and 3PL partnerships, ensuring best-in-class service, cost efficiency, and SLA performance • Own vendor and partner management across manufacturers, freight providers, and 3PLs, including sourcing, negotiation, and ongoing performance optimization • Build and scale operational processes, SOPs, and systems to support accuracy, efficiency, and long-term scalability, including leadership across ERP platforms (e.g., Cin7) and future system implementations • Establish and lead operational performance management, including KPI definition, reporting, and analysis (e.g., Inbound Accuracy, and On-Time In-Full), driving data-informed decision-making and continuous improvement • Oversee inventory accuracy and health, including Inventory on Hand, slow-moving and obsolete inventory, and revenue recovery through retail compliance and chargeback management • Optimize the Order-to-Cash lifecycle in partnership with Finance & Accounting Team to improve service levels, cash flow, and customer experience • Ensure operational readiness and successful onboarding of new retail partners, including EDI integration, testing, and shipping & compliance requirements • Own and manage the operations budget, including logistics, fulfillment, and inventory-related costs, with accountability for cost efficiency and performance against targets • Lead monthly, quarterly, reviews as the functional owner of supply chain and operational performance - including ownership of the Operations function within the company Annual Operating Plan • Build, lead, and develop a high-performing operations team, establishing clear goals, accountability, and career development pathways
• Leads the design, documentation, standardization, and continuous improvement of customer care and contractual service processes across global operations, ensuring consistency and audit compliance. • Drives process reengineering, simplification, and automation initiatives, including identification and deployment of RPA opportunities and workflow improvements within CCC environments. • Manages planning, execution, and governance of New Service Introductions (NSI) and service transition programs for CCC, ensuring delivery within scope, timeline, and cost. • Acts as Subject Matter Expert (SME) for customer care processes and tools, supporting global initiatives, business transitions, and service enablement activities. • Collaborates with stakeholders to design and deploy remote service capabilities and support contractual service growth initiatives. • Analyzes business performance, identifies root causes and improvement opportunities, and translates insights into actionable process enhancements and operational strategies. • Develops and manages project plans, including scope, milestones, risks, dependencies, and resource allocation, ensuring effective stakeholder alignment and communication. • Defines business requirements, creates process maps, and ensures effective integration of tools and systems into optimized workflows. • Establishes and monitors process performance metrics, dashboards, and reporting frameworks to demonstrate value and drive continuous improvement. • Communicates process changes, leads training initiatives, and ensures readiness of operations for new services, tools, or process deployments. • Builds strong cross-functional relationships and may provide mentoring and guidance to junior team members to strengthen process engineering capabilities.
