• Support Account Managers in day-to-day client and broker relationship management, serving as a professional point of contact when needed • Utilize AI tools to accelerate research and create more efficient processes • Use AI to research client needs and industry trends to support account strategy and client conversations • Incorporate AI tools into drafting and refining client communications to produce polished deliverables more effectively • Prepare and assemble client-facing documents including presentations, slide decks, letters, summaries, and renewal materials • Draft professional correspondence and communications on behalf of clients and the account management team • Assist in organizing and preparing for client and broker meetings, including agenda development, materials preparation, and follow-up documentation • Maintain accurate client records, track open items, and support follow-through on account management deliverables • Represent Point C professionally in all written, verbal, and visual communications with a high standard for quality and presentation

Title: Associate Account Manager Agency VML Reference 8593333002 Category Other Location United States State California City San Francisco Job Description: Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy''s. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML''s specialist health network, VML Health, is one of the world''s largest and most awarded health agencies. VML''s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world''s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WHO IS GTB? GTB is a global industry-leading precision retail agency, creating ideas that inspire people to act. GTB was founded in 2007 and is part of WPP. Our primary focus is in Precision Retail, CRM and Shopper Marketing. THE OPPORTUNITY Account Coordinator Could this be you? The Account Coordinator is a developmental role for the Ford Dealer Account Team and works under the direction of the Account Director overseeing the Northern California account. The primary responsibility of the Account Coordinator is to learn and aid in many of the day-to-day functions on the account as directed by the Sr. Account Executive and the Account Director. The AC will have an opportunity to work with a multi-department agency team to learn and implement all advertising efforts across multiple mediums including Web, Social, TV, Online Video, Radio, Print, Sponsorships and more. Much will be asked of the AC and a "can do" attitude and spirit is necessary for success. The way we reach consumers through our advertising efforts is always evolving and a desire to find new ways to reach consumers across more modern methods to connect with Ford brand/product will be embraced. In this role you will... - The nature of the AC''s position requires ongoing and frequent interactions with agency professionals and introduction to outside suppliers and clients: - Internal to Agency - the AC will connect and work with senior staff to provide clear, succinct direction to all team members in Account Services, Creative Services, Operations, Media, Digital, Analytics, Print and Broadcast Production department. - External to Agency - the AC will be introduced to vendors surrounding materials for client promotions, sponsorship activities, etc. Contact with the client is managed and developed with the Account Management Team. - Support a working environment that encourages and supports a positive mindset about the work as well as the client and agency staff that is involved. - Work with Agency Team to aid and complete processes across Account, Creative, Media, Digital, Analytics and Strategy related to all advertising mediums - Introduce and learn Ford sponsorships under guidance of the Account Management Team - Must deliver on our agency mindset of precision retail marketing, meaning a constant curiosity in our daily efforts to better our advertising through data/analytics, research, test and learns, etc. - An interest in various forms of advertising on social media. MEETING RESPONSIBILITIES: - Assist in development and compilation of presentations as needed. - Facilitate, organize, and attend meetings within Northern CA. OTHER DUTIES: - Learn to execute all advertising efforts through multiple channels and processes with direction from management team. - Perform other duties and projects as assigned. You have... - Use sound and logical judgment. - Possess a keen eye for detail. - Establish priorities and objectives while adapting to changes in workload and working conditions without loss of productivity on multiple projects at once. - Interpret information, draw conclusions, and present findings from various analytics and reports. - Maintain constructive behavior in the face of adversity. - Deliver clear, concise, and accurate messages both verbally and written. - Be knowledgeable and proficient on regularly used programs (PowerPoint, Word, Excel, Publisher, and internal programs) as well as the Internet. - Limited troubleshooting of network and PC issues as needed. - Have an interest in all advertising mediums or a specific interest in broadcast, analytics, digital, search, sponsorships and/or social advertising. - 0-1 year of advertising experience - A Bachelor''s degree or equivalent experience preferred. - The physical and mental requirements to meet the above listed job responsibilities. - This will be a fully remote position, but it is required to live in the San Francisco Bay rea. - There is no relocation assistance for this role. The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details. $35,000-$75,000 USD We believe the best work happens when we''re together, fostering creativity, collaboration, and connection. That''s why we''ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it''s a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Role Description The Strategic Partnerships role is responsible for driving growth within the Bank’s Payment Solutions division by developing and managing key partner relationships. This position focuses on sourcing and establishing new partnerships with Independent Sales Organizations (ISOs), Independent Software Vendors (ISVs), Financial Institutions (FIs), agents, merchants, Payment Facilitators (PayFacs), and other strategic partners through proactive business development efforts. This role plays a critical part in expanding the Bank’s payments platform across merchant services and integrated payment channels while building a strong pipeline and maximizing revenue opportunities. The incumbent collaborates closely with cross-functional teams, including Risk, Compliance, Operations, and Product, to deliver tailored payment solutions that align with client needs and the Bank’s regulatory and risk standards. Success in this role requires strong relationship management, strategic thinking, and the ability to manage the full client lifecycle from origination through ongoing portfolio growth. Qualifications - Minimum 8–10+ years of experience in payments, merchant services, fintech, or financial services - Demonstrated experience in business development, client relationship management, and deal execution - Working knowledge of payments products, including ACH, card acquiring, and/or PayFac or integrated payment models - Experience working within or alongside regulated financial institutions or bank-aligned environments Requirements - Identify, recruit, develop, and manage new Wholesale Independent Sales Organizations (ISOs), Agents, Independent Software Vendors (ISVs), Payment Facilitators (PayFacs), Financial Institutions (FIs), and other strategic partner relationships through self-generated leads and business development efforts. - Build, activate, and grow new sales partners, with a focus on achieving revenue, payment volume, and portfolio growth targets during the first 12 months and beyond. - Develop and maintain strong relationships with clients, prospects, referral partners, and executive-level stakeholders to drive long-term business growth and maximize revenue opportunities. - Expand revenue within existing partner and client portfolios through consultative and value-based selling techniques. - Attend industry conferences, meetings, and networking events to generate leads, strengthen relationships, and increase market presence. - Maintain an active pipeline of prospects, ensuring accurate forecasting, activity tracking, and sales reporting. - Assess client and partner business needs and recommend appropriate merchant acquiring, integrated payments, embedded payments, and PayFac solutions. - Demonstrate expertise in the Bank's payments products, services, and affiliate offerings to deliver tailored solutions and secure additional business. - Structure and negotiate partner agreements, contracts, pricing schedules, and related documentation in collaboration with Legal, Product, Risk, and other internal stakeholders. - Coordinate internal approval processes and ensure all transactions meet profitability objectives, operational requirements, and policy standards. - Facilitate client and partner onboarding by gathering and reviewing due diligence documentation, including financial statements, ownership structures, processing history, and other required information. - Partner closely with Risk, Compliance, Underwriting, and Operations teams to support onboarding, underwriting, approval, and monitoring processes. - Identify, assess, and escalate potential risk concerns, unusual processing activity, or client exposure issues as appropriate. - Ensure all client and partner engagements comply with applicable regulatory requirements, including BSA/AML, KYC/KYB, Customer Identification Program (CIP), Customer Due Diligence (CDD), and internal policies and procedures. - Manage the ongoing performance of assigned partner and client portfolios, including transaction volume, revenue growth, profitability, and risk profile. - Conduct periodic business reviews and identify opportunities for cross-selling, upselling, relationship expansion, and retention. - Collaborate with Operations and Service teams to resolve client issues and ensure a high-quality customer experience throughout the relationship lifecycle. - Partner effectively with Product, Treasury Management, Operations, Risk, Compliance, Legal, and other internal teams to deliver cohesive client solutions and support strategic initiatives. - Provide market intelligence, competitive insights, and client feedback to support product development and business strategy. - Exercise sound judgment and decision-making within established authority limits while ensuring adherence to organizational policies and procedures. - Promote a culture of integrity, accountability, diversity, inclusion, and ethical business practices. - Perform additional duties and responsibilities as assigned. Benefits - Competitive employer contribution to medical, dental and vision coverage - 401k plan with employer match - Flexible Spending Accounts (FSA) and Dependent Care Accounts - Employee Assistance Program (EAP) - Employer provided Calm subscription - Employer provided mental health benefits through Teladoc - Life, AD&D and disability insurance - Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer - Online discount program - Tuition Reimbursement Program

• Draft all written communications for the account lead — emails, formal responses, and internal updates — requiring minimal revision • Build and maintain weekly account presentations, pulling data and shaping it into a clear, executive-ready narrative • Monitor account performance metrics and proactively surface anomalies or risks before they escalate • Track all open action items and commitments; drive them to closure without being asked • Prepare briefing materials ahead of every meeting or call • Coordinate rapid internal responses to partner requests, managing timelines and follow-through • Pull and analyze data from internal systems (BigQuery, dashboards) to answer business questions and build the fact base for strategy • Maintain a clean log of all partner commitments, decisions, and status updates