• Teach 3 courses in the School of Counseling each academic year. (40% of effort) • Executes strategic program leadership for the Clinical Mental Health Counseling program under the Dean of the Global Campus and VP of Academic Affairs / Provost, with oversight spanning the student lifecycle from enrollment (i.e., group interviews) to graduation (including post-graduate licensure applications). (5% of effort) • Directs the student advising program, including training faculty advisors, scheduling and conducting group interviews, and leading ongoing student advisement efforts. (2% of effort) • Assists the Dean of the Global Campus with the leadership of recruiting, interviewing, hiring, course scheduling, and performance evaluation efforts of adjunct, part-time, and full-time faculty for the CMHC / SOC programs; monitors student-to-faculty ratios and makes faculty hiring recommendations as needed. (15% of effort) • Assists Dean of the Global Campus with the leadership of student retention efforts including student onboarding, orientation, ongoing advisement, and remediation. (4% of effort) • Provides overall leadership for clinical instruction and residencies for all cohorts including course design and revision, faculty guidance, and student management; attends or is virtually available for all CMHC Residencies; attends All-Faculty meetings and annual graduation ceremony. (5% of effort) • Monitors and provides leadership and guidance regarding current and future state licensure board compliance and regulatory review committee. (3% of effort) • Oversees and guides issues related to CMHC student behavior and professional disposition as needed. (2% of effort) • Partners with the Dean of the Global Campus to ensure program design, deployment, and standards are congruent with regional (Southern Association of Colleges and Schools Commission on Colleges) and SOC or the most recent program-level CACREP (Council for Accreditation of Counseling and Related Educational Programs) accreditation standards. (5% of effort) • Assists Dean of the Global Campus in preparing required accreditation reports, self-studies and applications. (2% of effort) • Convenes, sets the agenda, and chairs all faculty and CMHC program meetings, and promotes ongoing faculty development and remediation as needed; monitors faculty OLS participation and student engagement. (2% of effort) • Prepare annual budget proposal; other duties as assigned (15% of effort)

• Manage overall contract performance and service delivery. • Serve as primary liaison between USDA and contractor leadership. • Oversee staffing, schedules, budgets, and contract deliverables. • Conduct status meetings and executive briefings. • Monitor contract risks and implement corrective actions. • Ensure compliance with contract requirements, SLAs, and federal regulations. • Review and approve project plans, reports, and deliverables. • Manage subcontractor performance when applicable.

• Develops and operates the Advana Service Catalog framework • Proposes labor and technical cost estimates to government leadership • Integrates approved cost data into automated catalog publication pipelines • Maintains daily catalog operations using various platforms • Coordinates with systems engineering teams to capture configuration dependencies and performance requirements • Collaborates with catalog technicians and data analysts to evaluate catalog usage • Supports development of Service Level Agreements by conducting customer outreach and analyzing performance expectations • Develops measurable thresholds for service quality

• Conduct job analyses to identify the competencies and requirements that matter for role success • End-to-end program management support across the full assessment lifecycle from intake through implementation and success measurement • Consult with hiring teams to develop role-specific assessments • Run validity, adverse impact, and fairness studies to keep our programs legally defensible and equitable • Build scalable solutions for our structured interview and assessment programs