General Dynamics logo
General Dynamics

A business unit of General Dynamics, General Dynamics Information Technology (GDIT) supports some of the United States' most complex government, defense, and in

Program Manager – Service Catalog, Service Level Agreements

Location

United States

Posted

1 day ago

Salary

$128.0K - $173.2K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Program Manager – Service Catalog, Service Level Agreements

General Dynamics

• Develops and operates the Advana Service Catalog framework • Proposes labor and technical cost estimates to government leadership • Integrates approved cost data into automated catalog publication pipelines • Maintains daily catalog operations using various platforms • Coordinates with systems engineering teams to capture configuration dependencies and performance requirements • Collaborates with catalog technicians and data analysts to evaluate catalog usage • Supports development of Service Level Agreements by conducting customer outreach and analyzing performance expectations • Develops measurable thresholds for service quality

Job Requirements

  • 3+ years of related experience
  • Bachelor of Arts/Bachelor of Science
  • Security clearance level: Secret

Benefits

  • Comprehensive benefits and wellness packages
  • 401K with company match
  • Competitive pay and paid time off
  • Full flex work weeks where possible
  • Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
  • Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period for eligible employees
  • Short and long-term disability benefits
  • Life and accidental death and dismemberment insurance
  • Personal accident, critical illness and business travel and accident insurance

Related Categories

Related Job Pages

More Program Manager Jobs

Cisco logo

I/O Program Manager

Cisco

We securely connect everything to make anything possible.

Full TimeRemoteTeam 10,001+Since 1984H1B Sponsor

• Conduct job analyses to identify the competencies and requirements that matter for role success • End-to-end program management support across the full assessment lifecycle from intake through implementation and success measurement • Consult with hiring teams to develop role-specific assessments • Run validity, adverse impact, and fairness studies to keep our programs legally defensible and equitable • Build scalable solutions for our structured interview and assessment programs

Illinois + 2 moreAll locations: Illinois | North Carolina | Texas
$109.3K - $145.2K / year
Cisco logo

AI Program Manager, P&C

Cisco

We securely connect everything to make anything possible.

Full TimeRemoteTeam 10,001+Since 1984H1B Sponsor

• Own delivery of top prioritized AI projects embedded in P&C workflows and services, from intake through launch and adoption. • Be part of the execution team; not only a consultant. • Translate strategy from senior P&C and 3P leaders into clear plans, milestones, and decision points the broader team can run with. • Build the structure these programs need: governance, working teams, status cadences, and decision frameworks — right-sized to the work. • Run cross-functional teams across IT, design, data, legal, privacy, and operations. • Hold partners accountable and unblock issues fast. • Surface tradeoffs early. • Frame options for senior leaders so decisions get made on time and don’t stall the work. • Communicate clearly and often. • Tailor updates for executive audiences, working teams, and stakeholders who only need the headline. • Track outcomes, not just delivery dates. • Define what success looks like up front and measure whether projects actually moved the needle for P&C. • Spot risks across the portfolio — dependencies, capacity, scope creep, change management — and resolve them before they slow delivery. • Bring rigor to AI-specific considerations: data readiness, responsible AI review, change management for the people whose work will change.

California + 2 moreAll locations: California | Illinois | North Carolina
$125.5K - $159.2K / year
Full TimeRemoteTeam 501-1,000Since 2002H1B No Sponsor

• Own a portfolio of companies end-to-end • Source the right candidates • Manage the relationship • Turn trust into a steady stream of hires • Build your own judgment about candidates • Use Ops teams effectively

India
ContractRemoteTeam 51-200Since 2011

Role Description Equal Education Partners delivers an online mentoring programme to several hundred year 12/13 learners on behalf of the Seren Academy to support mentees with university applications, advice and guidance on what it's like to study at university and interview skills. By being matched with mentees with similar aspirations to those the mentors have achieved, mentors will share experiences, resources and top tips for their studied subjects and university destinations. Mentors will provide guidance and support on topics relating to the university admissions process and share appropriate and useful resources with mentees to support with their university applications. Mentors will be employed during the fixed term (June 2026 - December 2026) and will receive ongoing support throughout the course of the programme. Key Responsibilities - Provide 3-4, 50-minute 1-1 mentoring session(s) to a minimum of 4 and 10 mentees with their university applications; - Provide guidance and support on topics relating to the university admissions process (e.g. personal statements and university admission interviews); - Share appropriate and useful resources with mentees to support with their university applications; - Taking a proactive approach to supporting mentees (e.g. scheduling sessions); - Working collaboratively with the project delivery team; - Other reasonable relevant responsibilities as required. Qualifications - Studying for or recently graduated from a degree/postgraduate degree; - Knowledge and experience of the application process for university; - Communication skills; - ICT skills; - Ability to work independently and plan. Requirements - We are particularly keen to hear from current undergraduate students studying any of the following subjects: - Accounting / Finance - Architecture - Biology (including Molecular Biology) - Business - Economics - Engineering - Mathematics Benefits - Mentors are paid £15 per hour, with payments made monthly; - Being part of a supportive mentoring community; - Access to regular training opportunities; - Ongoing online support.

United Kingdom
£15 / hour