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Clinical Field Specialist
Location
California + 1 moreAll locations: California | New York
Posted
1 day ago
Salary
$60.8K - $67.5K / year
Seniority
Mid Level
Job Description
Clinical Field Specialist
VitalConnect
• Provide comprehensive educational and clinical customer support to effectively implement VitalConnect’s solutions into customer sites • Supporting field personnel by providing onsite and virtual clinical education and training through presentations and demonstrations about merits and proper clinical usage of company products • Collaborating with various departments within customer organization to implement onsite clinical evaluations to ensure clinical acceptance of all technological devices • Educating customers on the merits, proper clinical procedures, and usages of clinical devices • Establishing and sustaining effective relationships with external customers while working with sales teams to drive clinical value • Developing and delivering a customized training and support plan for VCI solutions at customer sites • Ongoing customer support either in person or by phone/video conference • Submitting detailed documentation while onsite at customer accounts within designated time frame • Maintaining product knowledge as product operations and/or features change • Assisting in various internal projects as assigned
Job Requirements
- Willing and able to travel up to 75%
- Excellent written and verbal communication
- Strong analytical, interpersonal and organizational skills
- Ability to successfully manage multiple priorities in a fast-paced environment
- Ability to work independently or as a team player in cross-functional projects
- Friendly and approachable presence; enjoys developing relationships at all levels of the organization
- Proficiency in Microsoft Office and other computer software
Benefits
- medical
- dental
- 401K retirement plan
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