KnowBe4 logo
KnowBe4

Human Error. Conquered.

Partner Success Manager, Spanish Speaking

Account ManagerSalesFull TimeRemoteMid LevelTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$50K - $115K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishSpanish

Job Description

Partner Success Manager, Spanish Speaking

KnowBe4

• Build and maintain strong relationships with MSP partners • Guide partners through structured onboarding for each new customer deployment • Track customer usage patterns across your partner's portfolio • Conduct regular check-ins and quarterly business reviews with partners • Collaborate with technical support and pricing specialists • Identify and pursue expansion opportunities within your partner portfolio • Use available tools and partner feedback to improve partner experience • Maintain accurate, up-to-date records in Salesforce

Job Requirements

  • 2+ years of customer success, account management, or partner-facing experience
  • Channel partner understanding with familiarity working with resellers, distributors, or managed service providers
  • Relationship-building skills with the ability to connect with diverse personalities
  • Balanced approach to understanding partner needs and clients' objectives
  • Results-oriented mindset with proven ability to meet targets
  • Organized multi-tasker who can manage multiple partner relationships simultaneously
  • Clear communicator who writes professional emails and leads productive calls/videos
  • CRM proficiency with hands-on experience in Salesforce or similar platforms
  • Bilingual fluency in both English and Spanish

Benefits

  • Competitive compensation structure with the opportunity to exceed bookings targets
  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses

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