Mixpanel

• Build the infrastructure for an AI-native design practice • Shape how Mixpanel looks and behaves in an AI-native world • Own the bridge between design and code • Stand up prototyping and AI tooling infrastructure • Set and model the craft bar

• We partner with a wide variety of teams to build out their software development lifecycle to be optimized for speed, safety, and reliability. • We are responsible for deploying AI tools like Claude Code to our entire engineering team. • We support systems that ingest more than 1 Trillion user-generated events every month while balancing low end-to-end query latency. • Mixpanel runs entirely on Google Cloud Platform and Google Kubernetes Engine. • We are the overall service owner for Kubernetes. • Service ownership of our observability pipelines. • We maintain our GitHub Actions based CI/CD pipelines. • We maintain our devbox system that provisions cloud development environments for individual developers. • We procure best in breed SaaS tooling for the rest of engineering. • We run the new engineer onboarding process.

• End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platforms and niche providers who can fill product gaps. • Market analysis and due diligence, with emphasis on quantitative support for new partnerships and market entries. • Deal structuring and negotiation: term sheets, rev share, data licensing, API embedding, pipeline and revenue commitments • Expand and elevate Mixpanel exposure within our newest strategic partners; driving alignment up to, and including, C-level relationships • Work closely with Channel & Enablement teams seamless handoffs, as needed, around GTM execution: co-sell motions, joint pipeline, co-marketing in service of revenue or branding • Inbound partner management — screen fast, route correctly, don't let it become a distraction • Own the room with cross-functional stakeholders including Product, Engineering, Sales, and Legal to close and activate partnerships • Design and execute unique playbooks with partners with aligned, committed outcomes; not a rinse and repeat of collateral creation, account mapping and team socialization • Collaborate with marketing & demand gen teams to launch partnerships and campaigns designed to spread awareness and drive pipeline • Define and evangelize the value proposition with partners; what are we doing together, why and who should care; Product Marketing is there for support, but this is yours to own.

• End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platforms and niche providers who can fill product gaps. • Market analysis and due diligence, with emphasis on quantitative support for new partnerships and market entries. • Deal structuring and negotiation: term sheets, rev share, data licensing, API embedding, pipeline and revenue commitments • Expand and elevate Mixpanel exposure within our newest strategic partners; driving alignment up to, and including, C-level relationships • Work closely with Channel & Enablement teams seamless handoffs, as needed, around GTM execution: co-sell motions, joint pipeline, co-marketing in service of revenue or branding • Inbound partner management — screen fast, route correctly, don't let it become a distraction • Own the room with cross-functional stakeholders including Product, Engineering, Sales, and Legal to close and activate partnerships • Design and execute unique playbooks with partners with aligned, committed outcomes; not a rinse and repeat of collateral creation, account mapping and team socialization • Collaborate with marketing & demand gen teams to launch partnerships and campaigns designed to spread awareness and drive pipeline • Define and evangelize the value proposition with partners; what are we doing together, why and who should care; Product Marketing is there for support, but this is yours to own.

Title: Senior Strategic Finanace Associate Location: San Francisco, US Hybrid/ (Remote) Job Description: About Mixpanel Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more. Must be located in: San Francisco Bay Area, Los Angeles / Orange County, San Diego, New York City, Seattle, Austin, or Denver About the Role This is a hybrid role based out of the San Francisco Bay Area. Mixpanel is seeking a high-impact Strategic Finance Lead to serve as a domain owner within our Financial Planning and Analysis team. This role is a trusted advisor to functional leaders across the business, owning the end-to-end financial planning process for a major domain and driving the analytical rigor that shapes leadership decisions. A successful candidate will bring deep FP&A expertise, strong business partnership instincts, and the ability to design scalable planning processes—not just execute within them. About the Team The FP&A team enables Mixpanel's ongoing financial success. Doing so means creating visibility into our financial outcomes by running and improving tight financial reporting processes with all members of executive leadership. It means using these processes coupled with analytical prowess and strong communication skills to deliver keen insights upon which strategic decisions will be made. It means identifying key trends to support these decisions with constantly improving financial models. Through this, the FP&A team guides the company through financial hurdles, fuels growth opportunities, and ultimately drives long-term success. Responsibilities - Own the end-to-end financial planning process for a major domain (GTM, R&D, or G&A) — from brief to delivery — setting quality standards and accountability mechanisms that others follow. - Define the 6–12 month financial strategy for your domain, validating assumptions with business partners and translating strategy into financial outcomes and leading indicators. - Build business cases for major investments with clear assumptions, risk quantification, and second-order effects — giving leadership the analytical foundation to make high-confidence decisions. - Design and improve planning processes, tooling, and data definitions that reduce rework across teams and raise the quality of financial outputs org-wide. - Lead cross-functional analyses with clear milestones and owners, resolving forecast disagreements with principled rationale and crisp financial narratives tailored to each audience. - Partner with functional budget owners to ensure data quality, metric consistency, and alignment on assumptions — acting as a cultural anchor for data-driven decision-making. We're Looking For Someone Who Has - 5–8 years of FP&A or Strategic Finance experience, ideally in high-growth SaaS; demonstrated ownership of a planning domain end-to-end - Proven ability to design planning processes and frameworks — not just operate within them — and to influence decisions across teams without direct authority - Expert-level financial modeling skills; fluent in SaaS unit economics, driver-based forecasting, 3-statement modeling, and scenario/sensitivity analysis - Deep expertise across multiple planning domains (GTM, R&D, G&A); experience partnering with senior functional leaders on budget strategy and investment decisions - Strong SQL skills and experience working with BI tools, FP&A platforms, and ERP systems; comfortable specifying data needs and improving data quality upstream - Excellent communication skills — can distill complex financial analysis into crisp narratives tailored to exec audiences - BS/BA in Economics, Finance, Accounting, or related field; MBA or CFA a plus #LI-Remote Compensation The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here. Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information. Mixpanel Compensation Range $160,500—$217,500 USD Benefits and Perks - Comprehensive Medical, Vision, and Dental Care - Mental Wellness Benefit - Generous Vacation Policy & Additional Company Holidays - Enhanced Parental Leave - Volunteer Time Off - Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break *please note that benefits and perks for contract positions will vary* Culture Values - Make Bold Bets: We choose courageous action over comfortable progress. - Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. - One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. - Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. - Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. - Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

Title: Senior Customer Strategy & Operations Manager Location: New York, US (Hybrid) Job Description: About Mixpanel Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more. About the Team The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion. This isn’t a role where you inherit a clean process and tune it at the margins. You’ll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. You’ll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership. You bring the structured thinking of a consultant and the bias for action of an operator. You’re equally comfortable in a strategy session with the VP and three layers deep in a SQL query. Responsibilities - Customer analysis at the account level. Get hands-on with the data to understand what drives expansion, what predicts churn, and where the highest-leverage interventions live. You’ll connect product usage signals, customer health, and commercial outcomes and translate the findings into decisions the CS org acts on. - Forecasting and pipeline rigor for the post-sales motion. Build and evolve how we forecast GRR, NRR, and expansion pipeline. You’re technical enough to wire up the inputs yourself. - The CS operating cadence. Run the rhythm - business reviews, executive deep dives, leadership offsites - and make sure the right questions get asked with the right data behind them. - CS systems and tooling. Partner with our systems team on our CS platform and its integrations with Salesforce and our product data. You’ve deployed or deeply operated one of these before and know where the leverage is. - AI as a force multiplier. Build skills, agents, and automations that the whole CS org can adopt. - Strategic partnership with Global CS leadership. Act as a true business partner in the room, in the work, jointly owning the outcomes. You’ll also coordinate with peers supporting other functions to make sure the post-sales view connects to the broader GTM picture. We're Looking for Someone Who Has - 5+ years operating in Revenue Strategy, Sales Strategy, CS Operations, or Business Operations at a high-growth B2B SaaS company. Ideally smaller, fast-moving environments where you own outcomes end-to-end. - Direct experience supporting a Customer Success or Post-Sales organization. You’ve worked alongside CS leadership, understand the mechanics of retention and expansion, and have driven measurable impact on GRR, NRR, or churn. - Hands-on with a CS platform. You’ve deployed, administered, or deeply operated a CSP. You understand health scoring, playbooks, and lifecycle workflows. - Strong technical and analytical instincts. You write your own SQL, build your own models, and work directly with operational data. - Enterprise product experience. You’ve worked on a product sold to Enterprise customers. - Structured thinking and commercial judgment. Your work is rigorous, your priorities are clear, and you build for impact. - Exceptional communication. You can move from a SQL query to an exec-level recommendation in the same hour. - Genuine, daily AI fluency. You’ve built skills, agents, or automated workflows that others use. Compensation The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here. Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information. Mixpanel Compensation Range $183,000—$247,500 USD Benefits and Perks - Comprehensive Medical, Vision, and Dental Care - Mental Wellness Benefit - Generous Vacation Policy & Additional Company Holidays - Enhanced Parental Leave - Volunteer Time Off - Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break *please note that benefits and perks for contract positions will vary* Culture Values - Make Bold Bets: We choose courageous action over comfortable progress. - Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. - One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. - Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. - Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. - Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

• Serve as a trusted technical advisor for prospects/customers to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes • Effectively communicate at all levels of the customer’s organization to influence business outcomes via Mixpanel, design and execute a comprehensive analytics strategy, and unblock technical and organizational roadblocks • Own the customer’s success with Mixpanel — documenting and delivering ROI to the customer throughout their journey to transform their business with self-serve analytics • Own onboarding and data health for our strategic and high-value prospects/customers, including ongoing enhancements to their data quality and overall tech stack integration • Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust • Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices • Leverage modern data architecture expertise to create scalable data governance practices and data trust for our customers, including data optimization and re-implementation projects • Successfully execute on success outcomes whilst balancing project timelines, scope creep, and unanticipated issues • Bridge the technical-business gap with your customers — working with high-level business stakeholders to define a strategic vision for Mixpanel and then working with the right business and technical contacts to execute that vision • Collaborate with our technical and solutions partners as needed on data optimization and onboarding projects • Be a technical sponsor for internal engagements with Mixpanel product and engineering teams to prioritize product and systems tasks from clients

• Primary advisor to North America VP on end-to-end Go-To-Market operations • Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement • Support annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan • Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews • Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams • Collaborate with sales, finance, revenue operations, marketing, and other cross-functional stakeholders to design and execute strategic projects to drive growth, increase sales productivity, operational efficiency, and revenue

• Primary advisor to North America VP on end-to-end Go-To-Market operations • Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement • Support annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan • Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews • Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams • Collaborate with sales, finance, revenue operations, marketing, and other cross-functional stakeholders to design and execute strategic projects to drive growth, increase sales productivity, operational efficiency, and revenue

• Explore and expand our visual identity • Concept and iterate through visual directions that push Mixpanel's brand forward • Help define how our identity flexes across contexts—web, campaigns, events, product, print • Balance brand systems thinking with creative exploration; know when to follow the rules and when to break them • Bring abstract concepts to life • Develop illustrations and visual approaches for ideas that don't have obvious solutions • Translate complex, technical products into imagery that resonates emotionally • Collaborate with the brand copywriter to ensure visual and narrative work together • Design across surfaces • Create work for campaigns, branded content, events, digital experiences, and print • Partner with motion designers to conceptualize animated expressions of the brand • Brief and collaborate with external partners (illustrators, animators, agencies) when projects require additional expertise • Champion the brand • Maintain and expand a flexible brand system that scales to meet business needs • Ensure consistency across marketing channels while seeking opportunities to experiment • Participate actively in design critiques and reviews, providing thoughtful feedback across the team