• Responsible for selling Intrarosa, Femring, and Femlyv to OB/GYNs throughout an assigned geographic territory • Engaging Health Care Professionals, Office Staff and Decision Makers in face to face discussions to promote the assigned Client product(s) • Maximizing the selling potential, and meeting/exceeding all goals and objectives • Developing and maintaining relationships with Health Care Providers by educating them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use

• Manage all faxes which includes uploading to patient database and assigning to the correct Care Team member • Place outgoing and receive inbound telephone calls as necessary and route appropriately; if able resolve patient issue without further escalation • Maintain the confidentiality and integrity of protected health information; follows HIPPA security policies and procedures. • Complete data entry tasks; enter and set up new patients in database • Compile new patient packets and mail out in a timely manner • Complete clerical duties including but not limited to photocopying, faxing, mailing and filing • Special project support as necessary • Assign follow ups to the appropriate team members • Acts as a backup to the receptionist

• Teaching duties, mentoring, or supervising students. • Facilitating required synchronous class meetings. • Delivering course content, engaging with students, and grading and providing detailed feedback on assignments. • Collaborating with faculty or staff within the social work department including timely response to department emails. • Utilizing specific technologies or tools (e.g., LMS, Zoom, Teams, OneDrive). • Attending required meetings, training, or development sessions.

• Lead support services tasks for system maintenance and enhancement to include: Program and project management • Full software development lifecycle (SDLC) support • System maintenance and sustainment • System architecture and design • Configuration management • Agile Scrum project execution • Change Control Board (CCB) management • Deployment and release management • Testing and quality assurance • Help desk and end-user support • User training and technical documentation • Metrics collection and performance reporting • Data management and migration from legacy systems • Platform modernization and enhancement recommendations • Cybersecurity compliance and governance • Accessibility compliance (Section 508) • Microsoft 365 / SharePoint Online / Power Platform administration • Power Apps, Power Automate, and Power BI support • Cloud-hosted environment support within Navy Flank Speed (NFS) M365 • Other duties include: Management of change requests • Management of data migration • Coordination of end-user training