Patient Services Coordinator
Location
Missouri
Posted
1 day ago
Salary
$20 - $30 / hour
Seniority
Junior
Job Description
Patient Services Coordinator
EVERSANA
• Manage all faxes which includes uploading to patient database and assigning to the correct Care Team member • Place outgoing and receive inbound telephone calls as necessary and route appropriately; if able resolve patient issue without further escalation • Maintain the confidentiality and integrity of protected health information; follows HIPPA security policies and procedures. • Complete data entry tasks; enter and set up new patients in database • Compile new patient packets and mail out in a timely manner • Complete clerical duties including but not limited to photocopying, faxing, mailing and filing • Special project support as necessary • Assign follow ups to the appropriate team members • Acts as a backup to the receptionist
Job Requirements
- High School Diploma or GED and 1 year experience
- Administrative experience including experience using computer based applications (e.g. Microsoft Word, Excel and PowerPoint)
- Strong communication, problem solving, and customer service skills
- Ability to adapt and successfully handle unexpected situations
- Ability to obtain registration Missouri Pharmacy Technician registration
- Customer Service, phone and clerical experience
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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