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Platform Solutions Engineer II
Location
North Carolina + 3 moreAll locations: North Carolina | Maryland | Pennsylvania | Virginia
Posted
107 days ago
Salary
$90.2K - $150.6K / year
Seniority
Lead
Job Description
Platform Solutions Engineer II
Atlantic Union Bank
• Serve as the primary systems manager for the Customer Relationship Management platform and corresponding applications • Handle needs assessments and cost/benefit analysis to align the technology of the company with their business strategies • Facilitate and translate business requirements into technical requirements to guide the implementation of new features, systems, and enhancements and upgrades • Work with vendors to ensure the system solution satisfies the business requirements • Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals • Act as technical focal point for the business in the presentation of the new system/application • Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes • Develop and maintain design documentation (data flow diagrams, workflows) • Provide systems analysis expertise focusing on gap identification • Improve systems and operational workflows by studying current practices and designing modifications/enhancements • Help identify control points in new systems designs and workflows • Review and analyze the effectiveness and efficiency of existing systems • Provide ongoing support structure before production readiness
Job Requirements
- College diploma or university degree in business administration, computer science, engineering, or management information systems or equivalent work experience
- Minimum of 10+ years related work experience
- Strong IT background with an understanding of banking operations, products, processes and procedures
- Excellent analytical and creative problem-solving skills
- Excellent written and oral communication skills
- Ability to conduct research into systems issues and products as required
- Ability to communicate ideas in both technical and user-friendly language
- Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment and work through workflow analysis
- Experience working in a team-oriented, collaborative and customer-centric environment.
- Familiarity with corporate security policies and managing user access/profiles
Benefits
- Comprehensive benefits package
- Eligible to participate in incentive compensation plan or profit sharing bonus program
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