reDesign

• Provide advanced networking expertise within the Managed Services organization and serve as a subject matter expert and senior escalation point for complex network and firewall issues. • Own the full lifecycle of complex network and firewall incidents, from detection through resolution and post-incident review, ensuring accountability for technical outcomes, stability, and documentation. • Lead investigation and resolution of critical network incidents, driving coordination across internal teams, vendors, and customer stakeholders. • Make technical decisions and take end-to-end ownership of network issues, driving resolution without reliance on further escalation. • Lead technical delivery of network projects, including scoping, estimation, design, and implementation. • Perform root cause analysis and develop long-term remediation strategies to prevent recurrence. • Validate and approve network changes, designs, and remediation strategies. • Configure, maintain, and troubleshoot Cisco, Palo Alto, and Fortinet networking and firewall equipment. • Conduct targeted cleanup and improvements of existing network environments to ensure stability and scalability, minimizing customer downtime. • Collaborate with the security team to ensure proper network hardening is in place and that all risks are properly mitigated or remediated. • Provide technical guidance and mentorship to junior engineers. • Contribute to architecture documentation, diagrams, and operational runbooks. • Maintain awareness of developments within the networking and security technology landscape, recommending new solutions when necessary. • Accurately track time and project activities within the company's time tracking system.

• Manage and close renewals and smaller transactional opportunities within existing customer accounts. • Maintain a consistent pipeline of velocity-driven deals aligned with regional revenue targets. • Identify upsell and cross-sell opportunities across Redesign’s technology and services portfolio. • Execute inbound and outbound sales activities to drive new opportunities within assigned accounts. • Serve as a primary point of contact for customer renewals and transactional sales opportunities. • Build and maintain strong relationships with existing clients across the Pacific Northwest region. • Partner with regional sales leadership to align on account strategy and opportunity development. • Ensure timely execution of renewals and proactive engagement ahead of contract expiration. • Partner with regional sales leadership, solution architects, and technical teams to position solutions that address customer needs. • Maintain accurate opportunity tracking within CRM platforms. • Maintain accurate pipeline management and forecasting of sales activities.

• Act as the technical owner for ~5–10 strategic accounts in your region, building deep trust with customer engineers and architects. • Spend significant time with customers (on-site and virtual) to understand business objectives, technical environments, challenges, and long-term goals. • Assess customer needs and translate them into tailored multi-vendor infrastructure architectures across servers, storage, networking, virtualization, cloud, and software solutions. • Package, propose, and present compelling end-to-end solutions that clearly address customer challenges and support their transformation roadmap. • Partner closely with field sales, Solutions Architects, Solution Consultants, OEM presales engineers, and services teams to craft winning proposals and support bid cycles. • Lead discovery sessions, technical demonstrations, proof-of-concepts (POCs), and technical workshops with customer stakeholders. • Develop and maintain detailed account documentation, architecture diagrams, roadmaps, and action plans to ensure continuity and shared understanding across the account team. • Proactively identify expansion opportunities within existing accounts and help drive account growth, aligned with land-and-expand / 100% wallet share strategy. • Coordinate technical support, implementation details, and acceleration of sales cycles when needed. • Dedicate recurring time each week to training and certification to stay current with technologies customers rely on. • Contribute field feedback and insights to internal teams to help shape offerings, best practices, and engagement models for strategic accounts.

• Manage end-to-end tax compliance and reporting across sales & use, corporate income tax coordination, and indirect taxes, including timely filing and payment of all federal, state, local, and international obligations • Coordinate outsourced corporate income tax return preparation and serve as primary internal liaison with external tax advisors • Lead end-to-end sales tax compliance operations, including overall workflow management, nexus monitoring, taxability determination, filings, and exemption certificate management • A key initial priority for this role will be to evaluate, implement, and optimize our sales tax automation tools, including a comprehensive review of nexus monitoring, taxability determination, filing processes, ERP integrations and related workflows. • Partner with international tax advisors to ensure VAT/GST/HST compliance and cross-border tax reporting requirements • Manage responses to tax notices, audits, and regulatory inquiries • Identify and implement process improvements to enhance tax accuracy, efficiency, and scalability • Collaborate with Finance and Accounting teams to ensure proper tax accounting and reporting treatment • Support tax planning initiatives and provide guidance to cross-functional teams and senior leadership on the tax implications of business decisions

• Deliver VMware Cloud Foundation implementations based on architect-provided design documentation • Deploying, configuring, validating, and operationalizing VCF environments • Maintaining close collaboration with architects, project managers, and customer technical teams • Ensuring that design intent is accurately realized in production • Providing practical feedback to improve designs, tooling, and delivery outcomes • Implement VMware Cloud Foundation environments in alignment with approved HLD and LLD documentation • Execute Day 0 and Day 1 activities, including host commissioning, domain deployment, and baseline configuration • Deploy and configure vSphere, vSAN, NSX, and VCF lifecycle components • Validate deployed platforms against architectural, operational, and performance expectations • Troubleshoot deployment and integration challenges in collaboration with architects and senior engineers • Document implementation outcomes, environmental findings, and operational considerations • Participate in customer readiness, validation, and knowledge-transfer activities • Provide feedback to architects on design assumptions, execution considerations, and lifecycle

• Lead architectural discovery and technical design activities for Greenfield VMware Cloud Foundation environments • Collaborate with project managers to align design milestones with delivery plans and customer expectations • Engage customer infrastructure, network, security, and operations stakeholders to gather and validate requirements • Develop comprehensive High-Level Design (HLD) and Low-Level Design (LLD) documentation that serves as the authoritative reference for implementation • Define VCF domain architecture, including management and workload domain strategy • Design compute, storage, networking, and security architectures aligned with supported VMware Cloud Foundation models • Incorporate lifecycle management, upgrade paths, and operational sustainability into architectural decisions • Participate in design reviews with implementation engineers to validate feasibility and execution readiness • Respond to implementation feedback and adjust designs where appropriate while preserving architectural

• Serve as the primary point of contact between our organization and Broadcom VMware partner teams. • Own the Broadcom VMware partner strategy, including program compliance, tier optimization, and roadmap alignment. • Drive pipeline creation and revenue growth through joint planning, campaigns, and co-selling motions in collaboration with our Go To Market team. • Enable GTM, pre-sales, and services teams on VMware portfolio changes, licensing models, and go-to-market motions. • Fully understand deal registration, incentives, MDF, and partner benefits. • Coordinate QBRs, executive briefings, and joint account planning with Broadcom VMware in conjunction with GTM team. • Track and report on partner performance, pipeline health, and revenue attribution. • Collaborate with marketing on VMware-focused demand generation and field events. • Act as an internal advocate during program shifts, contract changes, or policy updates from Broadcom VMware.

• Serve as the technical lead during the pre-sales lifecycle, partnering with sales teams to support strategic customer engagements. • Conduct technical discovery sessions with client stakeholders to understand infrastructure challenges, modernization initiatives, and long-term architecture goals. • Design and position solution architectures across infrastructure, hybrid cloud, networking, and cybersecurity technologies. • Support the development of solution proposals, architectural designs, and technical recommendations for enterprise customers. • Partner with Core Sales to advance complex opportunities and ensure technical alignment during the sales process. • Present and explain solution designs to C-level and technical stakeholders, translating technical concepts into business value. • Collaborate with Solution Engineering and Service Delivery teams to ensure architectures are aligned for successful implementation. • Stay current on evolving technologies to help guide customers toward modern, scalable infrastructure and cloud architectures

• Manage and close renewals and smaller transactional opportunities within existing customer accounts. • Maintain a consistent pipeline of velocity-driven deals aligned with regional revenue targets. • Identify upsell and cross-sell opportunities across Redesign’s technology and services portfolio. • Execute inbound and outbound sales activities to drive new opportunities within assigned accounts. • Serve as a primary point of contact for customer renewals and transactional sales opportunities. • Build and maintain strong relationships with existing clients across the Pacific Northwest region. • Partner with regional sales leadership to align on account strategy and opportunity development. • Ensure timely execution of renewals and proactive engagement ahead of contract expiration. • Partner with regional sales leadership, solution architects, and technical teams to position solutions that address customer needs. • Coordinate internal resources to support deal progression and customer engagement. • Maintain accurate opportunity tracking within CRM platforms. • Maintain accurate pipeline management and forecasting. • Track activity, deal progression, and revenue metrics. • Ensure opportunities are documented and managed within internal sales systems.

• Lead end‑to‑end design engagements, including discovery workshops, requirement analysis, and solution planning. • Develop and defend High‑Level Designs (HLDs) and Low‑Level Designs (LLDs) for complex, multi‑site VCF environments. • Serve as the highest‑level technical escalation point for VMware solutions (vSphere, vSAN, NSX, Aria, HCX, and DR) while actively training on the broader VCF stack. • Plan hybrid cloud integrations with AWS, Azure, and Google Cloud, including migration strategies and HCX‑based mobility. • Define security, compliance, and operational standards aligned with frameworks such as PCI‑DSS, HIPAA, and FedRAMP. • Produce reference designs, validated configurations, best‑practice guides, and internal enablement materials. • Partner with sales, delivery leadership, and customer executives to shape program scope, success criteria, and modernization roadmaps. • Ensure solution alignment across compute, storage, networking, automation, and cloud management platforms. • Mentor senior engineers and contribute to internal capability development.