Patient access at the speed of flight
Senior Manager, Product Delivery
Location
United States
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Senior Manager, Product Delivery
CareMetx, LLC
• Own the delivery roadmap for your branch, ensuring alignment with organizational strategy and market needs • Define and sequence work across multiple development teams in coordination with your POs • Prepare branch-level inputs for weekly, monthly, and quarterly roadmap assessment cadences • Make sequencing tradeoff recommendations to the Sr Director when initiatives compete for capacity • Track delivery progress against committed roadmap items and surface risks early • Coordinate cross-team dependencies within your branch and across branches • Facilitate cross-functional alignment sessions involving Product Management, Engineering, Operations, and Client Delivery • Ensure operational intelligence from hub programs is incorporated into roadmap planning • Partner with the peer Senior Manager on the other branch to resolve cross-branch dependencies and shared priorities • Manage a team of Product Owners and Business Analysts, providing coaching, career development, and performance feedback • Set clear expectations for PO performance, including the target of 75% strategic time allocation enabled by BA support • Conduct regular 1:1s, remove blockers, and ensure your team has the context and resources to succeed • Foster a culture of accountability, continuous improvement, and data-driven decision making within the team • Step into PO work when needed -- covering during absences, leading critical initiatives, or unblocking teams during complex sprints • Maintain sufficient technical and domain depth to credibly review PO work, validate acceptance criteria, and engage with engineering leads • Personally drive high-priority, cross-team initiatives that span multiple POs within your branch • Stay current with the product domain, technology stack, and operational context of your branch • Represent your branch in leadership reviews, QBRs, and cross-organizational planning sessions • Communicate roadmap progress, delivery risks, and strategic recommendations to PE leadership • Collaborate with Product Managers to ensure PM strategic intelligence is translated into actionable roadmap items • Coordinate with Client Delivery and Operations to ensure product decisions account for implementation and operational realities
Job Requirements
- 8-12 years of experience in product management, product ownership, or product delivery in a software/SaaS environment
- Demonstrated experience managing or leading a team of product professionals (Product Owners, Product Managers, or Business Analysts)
- Strong track record of owning and delivering against a product roadmap with multiple concurrent initiatives
- Experience working in agile delivery models (Scrum, Kanban, or SAFe) with engineering teams
- Ability to operate at both the strategic level (roadmap, prioritization, stakeholder alignment) and the tactical level (sprint planning, acceptance criteria, dependency resolution)
- Excellent communication skills with the ability to present to leadership and collaborate across engineering, operations, and client-facing teams
- Experience with cross-team dependency management and sequencing tradeoff decisions
- Comfort with ambiguity and the ability to make decisions with incomplete information
- Experience in healthcare technology, specialty pharmaceuticals, patient access/hub services, or medical reimbursement (Good to Have)
- Familiarity with benefits verification, prior authorization, or patient assistance program workflows (Good to Have)
- Agile certification (Scrum Alliance, SAFe, or similar) (Good to Have)
- Experience with Jira, Confluence, and product analytics tools (Good to Have)
Benefits
- Flexible work arrangements
- Professional development opportunities
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