• Ensure a well-thought-out and functional product • Translate into design for development • Own the design process from concept to execution, translating customer needs into engaging and intuitive interfaces • Make use of the ShadCN design library to put the design elements together • Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences • Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows • Create visual assets and document design guidelines for implementation

• Define and communicate a compelling product vision aligned with business objectives, customer expectations, and market trends in the MGA space. • Own and maintain the product roadmap, balancing near-term deliverables with long-term strategic initiatives. • Establish the Minimum Viable Product (MVP) for new features and manage iterative releases toward continuous improvement. • Present product strategy, progress, and recommendations to senior stakeholders with clarity and confidence. • Maintain strong, ongoing alignment with internal stakeholders, business partners, and customers to ensure product decisions reflect real-world needs. • Collaborate with business and operations teams to translate needs into well-defined epics, features, and user stories. • Serve as the primary voice of the customer within the delivery team, advocating for experiences that drive satisfaction and retention. • Act as an active member of the Scrum delivery team, participating in sprint planning, reviews, retrospectives, and daily standups. • Own and maintain a refined, prioritized backlog in collaboration with cross-functional, self-organizing teams. • Champion development best practices and quality standards to ensure high-quality product outcomes. • Review and validate each iteration before release, incorporating feedback to drive continuous product refinement.

• Be a role model of agile working and innovation. • Assure the agile rituals work productively. • Prioritise the roadmap while preparing new features for development together with your agile team aligned with the VW Business partners. • Present new developments to your colleagues and stakeholders, including creative ways to teach the teams about the use and functionalities of new features. • Help to create a great atmosphere and strong connection within your team. • Inspire your team as much as your stakeholders and make sure everybody is aware of the vision and roadmap. • Play your part in creating a strong feedback culture where everybody feels enabled to provide each other with honest feedback and input. • Collect requirements, perform user research and analyse market needs to create a roadmap and well prepared backlog. • Prioritisation of the backlog together with business and maintaining the backlog. • Act as a bridge between business and development, ensuring that business needs are clearly understood and translated into actionable requirements. • Support and back up arguments with data and metrics. • Work with KPIs and OKRs. • Proactively use monitoring tools for specific use cases, act on failures and make sure that all impacted stakeholders are informed in a timely and transparent manner.

• Own key growth metrics across the funnel — from acquisition through to conversion and early retention — and drive measurable, sustained improvement. • Define and execute a roadmap that balances quick wins with long-term structural improvements to the customer experience. • Partner closely with engineering and design to ship experiments and features at pace — you know how to move fast without sacrificing quality. • Use data, customer research, and qualitative insight to identify the highest-leverage opportunities in the funnel and build a clear case for prioritisation. • Leverage AI tools to accelerate your own work — from writing specs, to running analyses, to generating test variants — and embed AI-powered features into the product where they create real value for users. • Tell compelling stories with data — whether you're presenting to the exec team, aligning engineering on priorities, or writing a one-pager that builds momentum. • Run structured experiments: define hypotheses, design tests, measure impact, and translate findings into product decisions. • Lead your squad toward outcomes, not outputs — you set the destination, remove blockers, and create an environment where the team does their best work. • Collaborate with Sales, Customer Success, and Marketing to understand friction points across the funnel and translate customer insight into product improvements. • Monitor key metrics weekly, build dashboards, and maintain a shared view of funnel health across the organisation.