Sprout Social, Inc. logo
Sprout Social, Inc.

See social differently.

Director of GTM Systems, Applied AI

Product MarketingProduct MarketingFull TimeRemoteLeadTeam 1,001-5,000Since 2010H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

14 hours ago

Salary

$200K - $250K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

Director of GTM Systems, Applied AI

Sprout Social, Inc.

• Own the GTM Tech Stack: Manage the architecture, configuration, and governance of all non-Salesforce platforms (Outreach, Gong, ZoomInfo, Fullcast, Openprise, etc.). • Drive Salesforce Strategy: Serve as the GTM business owner for CRM requirements; partner tightly with IT to prioritize the RevOps backlog and keep Salesforce aligned with revenue operations. • Lead and contribute to the GTM AI Roadmap & COE: Direct GTM AI Engineers building custom workflows; establish the Center of Excellence (COE) standards for AI governance, UAT, and build vs. buy decisions. • Build & Prototype: Take a hands-on role in developing and launching AI workflows, automations, and integrations - writing requirements, prototyping in agent frameworks, and getting into the API/data weeds when needed. • Govern Data Quality: Maintain system integrations, routing, and enrichment workflows to ensure clean, reliable data across the full stack in partnership with the Data/BI and IT teams. • Optimize & Consolidate Tooling: Run a structured system intake model with clear SLAs, and strategically consolidate redundant software to build a leaner tech stack. • Champion Team Leadership: Lead, unblock, and develop a high-performing team (GTM AI Engineers, Business Analyst, and GTM Systems Admin).

Job Requirements

  • 7+ years in GTM systems, sales operations, or revenue operations, with meaningful time both owning systems hands-on and leading technical teams.
  • Experience managing technical ICs (engineers, analysts, or systems specialists) and providing meaningful technical direction.
  • Strong Salesforce fluency as a business stakeholder and power user with the ability to write clear requirements and evaluate technical tradeoffs.
  • Experience managing or partnering with an IT or technical team as the business owner of a shared system.
  • Direct hands-on experience with two or more of our core stack: Claude, Gong, ZoomInfo, Lusha, Cognism, LeanData, Openprise, or Fullcast.
  • Technical fluency to direct AI engineers credibly (understanding CRM data models, enrichment architecture, API integrations, and custom builds vs. integration platforms).
  • Demonstrated track record of deploying AI or automation in a GTM context, shipping workflows revenue teams actually use.
  • Strong data orientation with an understanding of data design, reliability, and governance standards.

Benefits

  • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
  • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
  • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
  • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
  • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
  • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
  • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
  • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
  • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
  • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

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