Expert care for young people with serious mental health needs, delivered when and where they need it.
Senior Clinical Access Specialist
Location
United States
Posted
4 hours ago
Salary
$92K - $95.9K / year
Seniority
Senior
Job Description
Senior Clinical Access Specialist
Flourish Health
• Complete brief mental health assessments, triage, and obtain collateral clinical information for adolescents, young adults, and families via telehealth • Complete timely, high-quality documentation and follow-up for each clinical interaction • Determine clinical fit, risk level, and appropriate next steps—within Flourish or through external referrals • Serve as the clinical subject matter expert on state-specific contracts, admission pathways, eligibility requirements, and referral processes • Communicate with referral sources, managed care organizations, state agencies, juvenile justice programs, child welfare agencies, and other external stakeholders to coordinate admissions and ensure timely progression through the intake process • Track and manage contract-specific admission requirements, timelines, and documentation needs to support compliance and operational excellence • Serve as a trusted team resource regarding contract requirements, referral expectations, and complex admission scenarios • Collaborate closely with multidisciplinary teams including therapists, care advocates, and operations partners • Use clinical judgment to meet families where they are—motivating engagement while maintaining appropriate clinical boundaries • Support with covering full-time assessment role PTO and clinical administrative work as needed
Job Requirements
- Master’s degree in a clinical discipline, fully licensed for a minimum of 2yrs (LCSW, LMFT, LPC, LCMHC, or equivalent)
- 8+ years of relevant patient experience or equivalent performance
- Experience conducting brief assessments and/or triage, ideally in a remote or telehealth setting
- Strong organizational skills and attention to detail
- Comfort navigating changing workflows in a scaling organization
- Experience communicating with external stakeholders
- Must be 18 years or older
- Attendance at 2+ in-person events per year required
Benefits
- 401(k) matching
- Home Office Stipend
- Paid Time Off
- Medical, Dental, and Vision Insurance
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