Role Description We’re hiring a Commercial Account Executive (full-cycle IC) to help drive revenue growth through a high-velocity SMB selling motion with a strong focus on outbound. This role is for someone who can consistently self-generate pipeline and close deals with discipline and repeatable process, while helping establish strong sales culture and habits as the team scales. In the next 12–24 months, success will be defined by: - Closing revenue - Generating pipeline - Helping establish culture - Building repeatable sales habits and disciplined CRM process You’ll sell into hospitality buyers (e.g., owners, GMs, revenue managers, commercial directors) and should bring commercial curiosity about the industry, even if you haven’t sold hospitality before. Qualifications - 2–5 years overall experience with a sweet spot around 2–4 years in SaaS sales - Full-cycle AE experience with strong SMB closing ability (1–3 years closing experience preferred) - Proven ability to self-source 50%+ of pipeline (must be able to quantify clearly) - Track record of consistently performing at a high level (e.g., 100–130%+ quota attainment) - Comfortable in high-activity, high-volume environments and running a disciplined process - Strong coachability, curiosity, and continuous learning habits - Solid CRM hygiene / process discipline Requirements - Growth path of SDR/BDR → promoted to AE (preferred pattern) - Experience in one of the following (ranked): - Hospitality SaaS (PMS/RMS/channel mgmt/guest experience/booking engine) - SMB SaaS (marketing tech/HR tech/ops software) - Agency or hospitality-adjacent sales - Comfortable with 30–60 calls/day - Driving 30–40 meetings/month - Ability to manage 50+ active opportunities simultaneously - Able to explain key metrics without checking notes (calls/emails/meetings booked, self-sourced opps, win rate, quota attainment) - Closing benchmarks: demo → closed won typically 20–35% (good), 35%+ (great) Traits we actively look for - High drive (discipline/competitiveness demonstrated outside work) - Learning orientation (books, trainings, curiosity about hospitality & market trends) - Team player mindset (examples of helping other reps win) Benefits - Paid Time Off (Vacation, Sick & Public Holidays) - Work From Home - Performance Bonus

• Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level • Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes • Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation • Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence • Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue • Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope

Role Description - Communicate via cold calls/emails/social media/in-person meetings with SME prospects. - Manage and nurture relationships with AWS and Clients. - Drive net new customer acquisition and scale existing client base. - Design, build, and test new outreach and nurture campaigns. - Coordinate closely with content, marketing, and lead generation providers. - Drive revenue by winning new services business and/or expand existing engagements. - Attend cloud workshops and training to boost specific skills and possible certifications around cloud, Kubernetes, and DevOps. - Engage with AWS, and other partners at the tactical and strategic level. Qualifications - 5+ years of B2B sales experience selling managed cloud services and/or DevOps consulting. - Experience selling AWS, and related services is highly desired. - Great verbal communication and presentation skills. - Assist with creating proposals & SOWs. - Negotiate contracts, deliverables and price. - Enthusiasm to work in a startup environment and ability to be cross-functional. - Possess natural curiosity and excitement to learn new technology, sell and succeed as an individual and as a team. - Proven track record of sourcing and closing $250K+ ARR deals successfully. - Ability to travel 10-25% of the time. - Technical Background in DevOps or Cloud is preferred. - Bachelor’s Degree is preferred. Benefits - Medical Insurance for you and eligible dependents. - 401k plan with company match up to 4% and immediate vesting. - Competitive phantom equity. - Company issued laptop. - Dental and Vision insurance. - Term Disability Insurance. - Term Life Insurance. - Flexible Spending Account. - Equipment & Office Stipend. - Annual stipend for Learning and Development. - Unlimited Paid Time Off. - 10 Paid Holidays.

Role Description The Account Executive II, Strategic/Channel is responsible for managing a dedicated portfolio of specialized customer accounts. This role plays a vital part in cultivating strong customer relationships, collaborating with channel managers, and ensuring the success and satisfaction of our valued customers. This position strategically supports a designated sales channel, demonstrating product and industry trend knowledge to enhance the customer experience, cultivate positive customer sentiment, and drive channel growth. - Responsible for a portfolio of strategic accounts, nurturing long-lasting relationships with our customers. - Utilize a thorough understanding of the customer's unique needs, preferences, and goals to provide tailored solutions, services, and experiences. - Leverage Salesforce and other tools to capture and gather critical customer insights, thereby strengthening relationships and partnerships. - Prioritize customer satisfaction above all else. - Serve as the main point of contact for customers; address inquiries, resolve issues, and ensure their needs are met promptly and effectively; independently make decisions that enhance customer experience. - Process orders and handle return authorizations while keeping the customer informed of status updates. - Strategically partner with Channel Managers to create a seamless customer experience, ensuring a united approach to customer satisfaction and account growth. - Serve as a reliable backup for customer support and assist fellow team members as required. - Serve as a product expert, demonstrating a deep understanding of our products and services to effectively communicate their value to customers. - Proactively assess industry trends and competitors, foreseeing changes and providing strategic insight to advise and serve customers. - Maintain regular and proactive communication with customers via email, phone, and over virtual platforms such as Teams, Zoom, or other video conferencing tools. - Ensure customers are informed about products, updates, new offerings, and marketing programs, demonstrating knowledge of their goals by effectively aligning these opportunities with customer strategy to enhance their business. - Proactively and independently identify and resolve challenges and issues that may arise in the customer relationship, working collaboratively with other teams to find creative solutions. - Serve as a customer advocate within the organization, focusing on and creating strategies to enhance customer loyalty and retention, going beyond sales metrics to create a best-in-class customer experience. - Demonstrate knowledge of customer and end-user goals by proactively offering strategic product and marketing tool solutions. - Develop creative presentations and flyers for new opportunities. - Attend industry trade shows and customer events to enhance customer relationships and drive retention. - Perform other duties as assigned. - Comply with all policies and standards. Qualifications - Associate's Degree in Business, Sales, or related field, or equivalent experience. - 4-6 years in account management, customer relationship management, or inside sales, preferably within the B2B sector. - Mastery of AE II with performance rating of Exceeds or High Performing. - Excellent communication and interpersonal skills; face-to-face, via videoconference (MS Teams, Zoom, etc.) and over the phone. - Self-motivated and able to work independently. - Strong organizational and time management skills. - Able to manage multiple assignments and systems simultaneously. - Technical Proficiency: Proficient knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.) and Salesforce, with strong typing and accuracy skills. - Problem Solving: Proficiency in creatively resolving difficult or emotionally charged customer situations. - Team Player: Thrive in a team-oriented environment and contribute to a positive team dynamic. - Ability to travel 1-3 times per year (<5% of the time). Benefits - Salary Range: You`ll earn between $25.00 - $34.65 (WA, NJ); $22.88 - $31.70 (MN, NV, TX, VA); $22.00 - $30.49 (AZ, ID, FL MT, OH) on an hourly basis, depending on experience. - Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary. - Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. - Comprehensive medical, dental, and vision benefits. - 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle. - Life insurance. - Short/long-term disability coverage. - Paid maternity/paternity leave. - Pet insurance. What Should You Expect? Remote: Our standard working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and standard office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to perform close visual work on a computer for extended periods. The employee may occasionally lift and/or move up to 10–15 pounds. Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions.