• Pipeline ownership & deal closing • Prospecting: Conduct monthly sales calls by phone (outbound & inbound) • Discovery calls: Qualify using BANT, uncover pain points, clarify budgets • Negotiation & closing: Prepare proposals, negotiate pricing, close deals • Deal management: Keep the pipeline up to date, maintain the forecast, and handle reporting • Win-loss analysis: Identify patterns and continuously optimize • Account management: Manage existing customers and identify upsell opportunities

• Key contact for clients; Liaison between Clients, CRO, and Labcorp • Displays leadership to ensure successful interactions between LabCorp study team members needed to provide seamless study delivery to the client • Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management • Facilitates communications between Client and extended LabCorp study team, including Study Design Lead and Regional Study Coordinator • Performs review of SOW to ensure quality implementation of client specifics and requirements • Manages a portfolio of global and local studies with varying complexity • Acts as an ambassador on behalf of the client within LabCorp Drug Development CLS and across LabCorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills • Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements • Demonstrates through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions • Able to act efficiently in an environment with dynamic timelines and priorities • Accountable for the implementation, monitoring and reporting of performance metrics • Actively participates in LabCorp CLS development through continuous process improvement, quality and productivity • Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients • Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget • Displays appropriate self-organization and ability to manage conflicting priorities • Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date • Comply with CLS Global Project Management strategy • Support a culture of continuous improvement, quality and productivity • Other duties as assigned

Role Description As our Employee Experience Manager, you’ll be at the heart of shaping a world-class remote work culture for a truly global workforce. In this pivotal role, you will lead the end-to-end HR lifecycle for employees under our Employer of Record model, ensuring every touchpoint from onboarding to offboarding is seamless, compliant, and people-first. You’ll drive operational excellence by building and mentoring a high-performing team, optimizing cross-functional collaboration, and constantly elevating the employee experience. If you're passionate about remote work, thrive in a dynamic environment, and have a deep understanding of global HR operations, this is your opportunity to make a lasting impact in a fast-growing, globally distributed startup. Responsibilities: - Take ownership of the entire HR lifecycle for employees under the EOR model, covering everything from onboarding to daily HR to offboarding. - Lead and supervise a team of HR and onboarding specialists, providing guidance and support to ensure their productivity and efficiency. - Manage SLAs and OKRs to achieve operational excellence. - Build, train, and scale a world-class remote team. - Collaborate effectively with teams, including Sales, Product, and Payroll, to ensure seamless coordination between departments, facilitate efficient workflows, and resolve problems. - Document and maintain detailed processes related to EOR operations, ensuring clarity, consistency, and compliance with company policies and regulations. - Enhance the employee experience consistently by adopting industry best practices, swiftly addressing issues, and cultivating a supportive work atmosphere. Qualifications - A minimum of 5 years in a Global HR Manager role; prior EOR experience will be a distinct advantage. - Proven track record in multi-country HR roles and a good understanding of payroll. - In-depth knowledge of international employment law and regulations. - Excellent organizational, leadership, and project management skills. - Experience in managing a team is a must. - Comfortable working in a rapidly changing work environment. - Fluent in English.

• set the direction for the further professionalisation of Health & Safety • contribute to a safe, healthy and future-proof working environment • responsible for setting direction in policy, governance, standards, and further development of a proactive safety culture • develop, implement and embed the European Safety & Health strategy across all Contract Logistics sites in Europe • responsible for a consistent and future-proof Safety & Health approach, ensuring uniform standards, governance, and processes • oversee compliance with ISO 45001, European directives, and local laws and regulations • act as a strategic advisor and escalation point for senior management on complex safety matters • strengthen the safety culture and translate strategic objectives into concrete improvement initiatives • focus on managing risks within warehousing and automated logistics environments • use data-driven insights and innovative technologies to further improve safety performance