• set the direction for the further professionalisation of Health & Safety • contribute to a safe, healthy and future-proof working environment • responsible for setting direction in policy, governance, standards, and further development of a proactive safety culture • develop, implement and embed the European Safety & Health strategy across all Contract Logistics sites in Europe • responsible for a consistent and future-proof Safety & Health approach, ensuring uniform standards, governance, and processes • oversee compliance with ISO 45001, European directives, and local laws and regulations • act as a strategic advisor and escalation point for senior management on complex safety matters • strengthen the safety culture and translate strategic objectives into concrete improvement initiatives • focus on managing risks within warehousing and automated logistics environments • use data-driven insights and innovative technologies to further improve safety performance

Role Description We are seeking an experienced and detail-oriented Revenue Cycle Manager/ Pre-Certification to oversee front-end revenue cycle operations across multiple practice sites. This role ensures efficient, compliant, and accurate processes that support optimal financial performance and an exceptional patient experience. Responsibilities include: - Oversee the Eligibility and Pre-authorization teams for Oncology treatments and oral pharmacy services, ensuring all patient eligibility is verified accurately and promptly. - Function as a liaison between Central Business Office, physicians, and practice sites to resolve accounts receivable issues and questions. - Develop and maintain relationships with insurance providers to facilitate efficient eligibility verification processes and pre-authorization submissions. - Collaborate with healthcare providers to gather necessary documentation required for pre-authorization and ensure timely approval of oncology treatments and oral pharmacy prescriptions. - Implement and oversee technology solutions to streamline eligibility checks, pre-authorization processes, and reduce manual errors. - Monitor and report on pre-authorization approval rates and turnaround times, identifying areas for improvement. - Coordinate with the billing department to ensure that pre-authorized treatments are billed correctly and in a timely manner. - Conduct regular audits to ensure adherence to internal policies and external regulations, staying informed about changes in healthcare regulations related to oncology and pharmacy services. - Assist in the development and implementation of training programs for corporate and practice employees, including training on eligibility and pre-authorization procedures, to improve A/R and billing functions. - Maintain a working knowledge of applicable laws and regulations as they relate to assigned responsibilities and communicate regulatory and industry standards to employees. - Conduct audits to ensure compliance and monitor productivity in the A/R, eligibility, and pre-authorization functions. - May coordinate facilities and office management functions including payroll submission. - Supervise, through multiple subordinate supervisors, teams of employees involved in the Pre-authorization and eligibility of Accounts Receivable for the Central Business Office. - Provide on-going front-office process review and implement process revisions as needed. - Coordinate and or provide training for new front office staff, and retraining as needed. - Super User of Practice Management System and interfaced systems. - Ensures roll-out of System updates to front-office team. - Chairs Revenue Cycle Front Office task teams. Co-chairs C2C. Qualifications - High school diploma or equivalent required. - Bachelor’s degree preferred. - Oncology Experience preferred. - Minimum seven years of medical business office experience. - Two years experience managing, delegating, and following up on work priorities of others. - Strong knowledge of medical insurance billing and collections with CPT, ICD9, and HCPC coding and medical terminology. - Overall understanding of managed care products (HMO, PPO, etc). - Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint). Requirements - Physical demands include being present at the employee site during regularly scheduled business hours, sitting or standing, and talking or hearing. - Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. - Requires standing and walking for extensive periods of time. - Occasionally lifts and carries items weighing up to 40 lbs. - Requires corrected vision and hearing to normal range. Benefits - Health, dental, and vision plans. - Wellness program. - Health savings account - Flexible spending accounts. - 401(k) retirement plan. - Life insurance. - Short-term disability insurance. - Long-term disability insurance. - Employee Assistance Program (EAP). - Paid Time Off (PTO) and holiday pay. - Tuition discounts with numerous universities.

Role Description - Beratung von Interessierten und Teilnehmenden zu Fördermöglichkeiten und passenden Weiterbildungsangeboten - Aktive Betreuung und Nachverfolgung von Interessenten zur Förderung von Kursanmeldungen sowie zur Sicherstellung einer hohen Auslastung der Weiterbildungsangebote - Kommunikation mit Interessierten, Teilnehmenden und Lehrenden per Telefon und E-Mail in deutscher und englischer Sprache - Pflege, Verwaltung und Aktualisierung teilnehmer-, förder- und abrechnungsrelevanter Daten - Eigenständige Planung und Umsetzung ausgewählter Projekte zur Weiterentwicklung unserer Kundenkommunikation und zur Stärkung der Sichtbarkeit unserer Weiterbildungsangebote - Administrative Abwicklung von Online- und On-Campus-Seminaren einschließlich Sicherstellung eines reibungslosen Ablaufs Qualifications - Abgeschlossene kaufmännische Ausbildung oder eine vergleichbare Qualifikation, ergänzt durch einschlägige Berufserfahrung in kundenorientierten Tätigkeitsfeldern - Erfahrung im Aufbau und der Pflege nachhaltiger Kundenbeziehungen sowie ein gutes Verständnis für kundenorientierte Beratungs- und Vertriebsprozesse - Strukturierte Arbeitsweise mit der Fähigkeit, Aufgaben eigenständig zu priorisieren und auch bei parallelen Anforderungen eine hohe Service- und Ergebnisorientierung sicherzustellen - Ausgeprägte Kommunikationsstärke sowie Erfahrung in beratungsorientierten Gesprächen mit Interessierten oder Kunden bis zum Abschluss - Sicherer Umgang mit digitalen Arbeitsumgebungen sowie Erfahrung in der vollständig remote organisierten Zusammenarbeit - Offenheit gegenüber digitalen Tools und neuen Technologien, insbesondere im produktiven Einsatz KI-gestützter Anwendungen im Arbeitsalltag - Verhandlungssichere Deutsch- und Englischkenntnisse in Wort und Schrift Requirements - Ein besonderer Schwerpunkt liegt auf der Beratung und Betreuung unserer Interessierten und Teilnehmenden: Du begleitest sie entlang des gesamten Prozesses, erkennst ihre Anliegen und entwickelst pragmatische Lösungen. - Bei uns hast du die Möglichkeit, Abläufe eigenverantwortlich mitzugestalten, Projekte voranzutreiben und den Kontakt zu unseren Kundinnen und Kunden aktiv zu optimieren. - Idealerweise bringst du Erfahrung in beratungsorientierten Gesprächen, Kundensupport oder vertriebsnahen Strukturen mit, um unsere Weiterbildungsangebote professionell zu vermitteln. - Wenn du Wert auf kurze Entscheidungswege, selbstständiges Arbeiten in einem vollständig remote organisierten Umfeld und ein motiviertes Team legst, bist du bei uns genau richtig. Benefits - Viel Gestaltungsspielraum und abwechslungsreiche Projekte, bei denen du wirklich etwas bewegen kannst - 100% Remote: Arbeite, wo du willst – mit flexiblen Arbeitszeiten und echter Work-Life-Balance - Ein motiviertes, kollegiales Team, das dich herzlich aufnimmt und gemeinsam Erfolge feiert - Flache Hierarchien, direkte Kommunikation und ein wertschätzender Umgang auf Augenhöhe - Sinnvolle Aufgaben: Trage aktiv dazu bei, Menschen in ihrer Weiterentwicklung zu unterstützen - Raum für deine Ideen: Bringe dich ein, gestalte Prozesse mit und treibe Innovationen voran - Individuelle Weiterbildungsmöglichkeiten, inklusive Bildungsurlaub und Zugang zu digitalen Lernplattformen - Moderne Ausstattung (z.B. MacBook) und Arbeiten mit den neuesten digitalen Tools

Manager Professional Billing & Denial Recovery locations Dallas, Texas time type Full time job requisition id JR1000034625 Hours of Work : 40 Days Of Week : Mon-Fri Work Shift : Job Description : Your Job: The Manager in this role is responsible for the oversight of AR Specialist and a Team Lead. Setting and achieving performance goals by fostering teamwork, effective communication and moving conflict to collaboration within the Central Business Office. Monitors and improves all efforts to reduce accounts receivables according to goals established by MHS Administration. Monitors quality of work and proactively reviews trends and variances that may delay reimbursement. Works with the Director to prioritize departmental initiatives to develop, implement, monitor, and communicate annual goals and objectives. Understanding and knowledge of budgets and performance standards for the area of responsibility in order to evaluate opportunities for cost saving and quality improvement. Interacts with Human Resource including hiring, training, coaching, counseling for employees in the area of their responsibility. Your Job Requirements: - Education: Bachelor’s degree in Healthcare Administration, Business, or related field required. Master’s preferred. - Experience: 5+ years in physician billing, revenue cycle management, or payer relations; 3+ years of direct leadership experience. - Knowledge Base: In-depth understanding of CPT/HCPCS/ICD-10 coding, payer-specific requirements, and CMS guidelines for physician services. - Systems: Epic experience required; experience with denial management systems and reporting tools preferred. - Certifications: Certification through HFMA, AAHAM, or Epic (PB Resolute or Claim Edit) preferred for new hires; encouraged for incumbents. Your Job Responsibilities: - Leads all post-bill follow-up and denial resolution activities across all payers, ensuring timely resolution and maximum reimbursement for multi-specialty physician services. - Directs the appeals and reconsideration process, including root cause analysis, persuasive appeal writing, and submission accuracy. - Collaborates with Revenue Integrity and Coding teams to ensure accurate documentation, reduce revenue leakage, and ensure compliant charge capture. - Oversees Epic workqueue utilization, provides optimization feedback, and partners with IT to support performance improvement. - Manages a team of AR staff (including one Team Lead), focusing on team coaching, performance monitoring, productivity tracking, and staff development. - Conducts denial trend analysis and leads cross-functional discussions to resolve clinical, documentation, or billing workflow barriers. - Supports AR goals, denial recovery metrics, and process improvement initiatives in partnership with the Director of Physician Revenue Optimization. - Participates in enterprise revenue cycle meetings, peer manager forums, and professional development efforts. - Contributes to cultural engagement, team-building initiatives, and talent development in alignment with Methodist Health’s leadership standards. Work Arrangement: Hybrid – Onsite 2 days per week or as required by leadership. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: - Great Place to Work Certified 2026-2027 - Glassdoor’s Best Places to Work 2025 & 2026 - Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 - TIME’s Best Companies for Future Leaders 2025 & 2026 - Newsweek’s America’s Most Admired Workplaces 2026 - Glassdoor’s Best-Led Companies 2025 - Fortune Best Workplaces in Health Care 2025 - Military Friendly Gold Employer 2025 - Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 - Newsweek’s Americas Greatest Workplaces 2025