• Key contact for clients; Liaison between Clients, CRO, and Labcorp • Displays leadership to ensure successful interactions between LabCorp study team members needed to provide seamless study delivery to the client • Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management • Facilitates communications between Client and extended LabCorp study team, including Study Design Lead and Regional Study Coordinator • Performs review of SOW to ensure quality implementation of client specifics and requirements • Manages a portfolio of global and local studies with varying complexity • Acts as an ambassador on behalf of the client within LabCorp Drug Development CLS and across LabCorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills • Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements • Demonstrates through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions • Able to act efficiently in an environment with dynamic timelines and priorities • Accountable for the implementation, monitoring and reporting of performance metrics • Actively participates in LabCorp CLS development through continuous process improvement, quality and productivity • Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients • Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget • Displays appropriate self-organization and ability to manage conflicting priorities • Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date • Comply with CLS Global Project Management strategy • Support a culture of continuous improvement, quality and productivity • Other duties as assigned

Role Description As our Employee Experience Manager, you’ll be at the heart of shaping a world-class remote work culture for a truly global workforce. In this pivotal role, you will lead the end-to-end HR lifecycle for employees under our Employer of Record model, ensuring every touchpoint from onboarding to offboarding is seamless, compliant, and people-first. You’ll drive operational excellence by building and mentoring a high-performing team, optimizing cross-functional collaboration, and constantly elevating the employee experience. If you're passionate about remote work, thrive in a dynamic environment, and have a deep understanding of global HR operations, this is your opportunity to make a lasting impact in a fast-growing, globally distributed startup. Responsibilities: - Take ownership of the entire HR lifecycle for employees under the EOR model, covering everything from onboarding to daily HR to offboarding. - Lead and supervise a team of HR and onboarding specialists, providing guidance and support to ensure their productivity and efficiency. - Manage SLAs and OKRs to achieve operational excellence. - Build, train, and scale a world-class remote team. - Collaborate effectively with teams, including Sales, Product, and Payroll, to ensure seamless coordination between departments, facilitate efficient workflows, and resolve problems. - Document and maintain detailed processes related to EOR operations, ensuring clarity, consistency, and compliance with company policies and regulations. - Enhance the employee experience consistently by adopting industry best practices, swiftly addressing issues, and cultivating a supportive work atmosphere. Qualifications - A minimum of 5 years in a Global HR Manager role; prior EOR experience will be a distinct advantage. - Proven track record in multi-country HR roles and a good understanding of payroll. - In-depth knowledge of international employment law and regulations. - Excellent organizational, leadership, and project management skills. - Experience in managing a team is a must. - Comfortable working in a rapidly changing work environment. - Fluent in English.

• set the direction for the further professionalisation of Health & Safety • contribute to a safe, healthy and future-proof working environment • responsible for setting direction in policy, governance, standards, and further development of a proactive safety culture • develop, implement and embed the European Safety & Health strategy across all Contract Logistics sites in Europe • responsible for a consistent and future-proof Safety & Health approach, ensuring uniform standards, governance, and processes • oversee compliance with ISO 45001, European directives, and local laws and regulations • act as a strategic advisor and escalation point for senior management on complex safety matters • strengthen the safety culture and translate strategic objectives into concrete improvement initiatives • focus on managing risks within warehousing and automated logistics environments • use data-driven insights and innovative technologies to further improve safety performance

Role Description We are seeking an experienced and detail-oriented Revenue Cycle Manager/ Pre-Certification to oversee front-end revenue cycle operations across multiple practice sites. This role ensures efficient, compliant, and accurate processes that support optimal financial performance and an exceptional patient experience. Responsibilities include: - Oversee the Eligibility and Pre-authorization teams for Oncology treatments and oral pharmacy services, ensuring all patient eligibility is verified accurately and promptly. - Function as a liaison between Central Business Office, physicians, and practice sites to resolve accounts receivable issues and questions. - Develop and maintain relationships with insurance providers to facilitate efficient eligibility verification processes and pre-authorization submissions. - Collaborate with healthcare providers to gather necessary documentation required for pre-authorization and ensure timely approval of oncology treatments and oral pharmacy prescriptions. - Implement and oversee technology solutions to streamline eligibility checks, pre-authorization processes, and reduce manual errors. - Monitor and report on pre-authorization approval rates and turnaround times, identifying areas for improvement. - Coordinate with the billing department to ensure that pre-authorized treatments are billed correctly and in a timely manner. - Conduct regular audits to ensure adherence to internal policies and external regulations, staying informed about changes in healthcare regulations related to oncology and pharmacy services. - Assist in the development and implementation of training programs for corporate and practice employees, including training on eligibility and pre-authorization procedures, to improve A/R and billing functions. - Maintain a working knowledge of applicable laws and regulations as they relate to assigned responsibilities and communicate regulatory and industry standards to employees. - Conduct audits to ensure compliance and monitor productivity in the A/R, eligibility, and pre-authorization functions. - May coordinate facilities and office management functions including payroll submission. - Supervise, through multiple subordinate supervisors, teams of employees involved in the Pre-authorization and eligibility of Accounts Receivable for the Central Business Office. - Provide on-going front-office process review and implement process revisions as needed. - Coordinate and or provide training for new front office staff, and retraining as needed. - Super User of Practice Management System and interfaced systems. - Ensures roll-out of System updates to front-office team. - Chairs Revenue Cycle Front Office task teams. Co-chairs C2C. Qualifications - High school diploma or equivalent required. - Bachelor’s degree preferred. - Oncology Experience preferred. - Minimum seven years of medical business office experience. - Two years experience managing, delegating, and following up on work priorities of others. - Strong knowledge of medical insurance billing and collections with CPT, ICD9, and HCPC coding and medical terminology. - Overall understanding of managed care products (HMO, PPO, etc). - Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint). Requirements - Physical demands include being present at the employee site during regularly scheduled business hours, sitting or standing, and talking or hearing. - Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. - Requires standing and walking for extensive periods of time. - Occasionally lifts and carries items weighing up to 40 lbs. - Requires corrected vision and hearing to normal range. Benefits - Health, dental, and vision plans. - Wellness program. - Health savings account - Flexible spending accounts. - 401(k) retirement plan. - Life insurance. - Short-term disability insurance. - Long-term disability insurance. - Employee Assistance Program (EAP). - Paid Time Off (PTO) and holiday pay. - Tuition discounts with numerous universities.