Manager Professional Billing & Denial Recovery locations Dallas, Texas time type Full time job requisition id JR1000034625 Hours of Work : 40 Days Of Week : Mon-Fri Work Shift : Job Description : Your Job: The Manager in this role is responsible for the oversight of AR Specialist and a Team Lead. Setting and achieving performance goals by fostering teamwork, effective communication and moving conflict to collaboration within the Central Business Office. Monitors and improves all efforts to reduce accounts receivables according to goals established by MHS Administration. Monitors quality of work and proactively reviews trends and variances that may delay reimbursement. Works with the Director to prioritize departmental initiatives to develop, implement, monitor, and communicate annual goals and objectives. Understanding and knowledge of budgets and performance standards for the area of responsibility in order to evaluate opportunities for cost saving and quality improvement. Interacts with Human Resource including hiring, training, coaching, counseling for employees in the area of their responsibility. Your Job Requirements: - Education: Bachelor’s degree in Healthcare Administration, Business, or related field required. Master’s preferred. - Experience: 5+ years in physician billing, revenue cycle management, or payer relations; 3+ years of direct leadership experience. - Knowledge Base: In-depth understanding of CPT/HCPCS/ICD-10 coding, payer-specific requirements, and CMS guidelines for physician services. - Systems: Epic experience required; experience with denial management systems and reporting tools preferred. - Certifications: Certification through HFMA, AAHAM, or Epic (PB Resolute or Claim Edit) preferred for new hires; encouraged for incumbents. Your Job Responsibilities: - Leads all post-bill follow-up and denial resolution activities across all payers, ensuring timely resolution and maximum reimbursement for multi-specialty physician services. - Directs the appeals and reconsideration process, including root cause analysis, persuasive appeal writing, and submission accuracy. - Collaborates with Revenue Integrity and Coding teams to ensure accurate documentation, reduce revenue leakage, and ensure compliant charge capture. - Oversees Epic workqueue utilization, provides optimization feedback, and partners with IT to support performance improvement. - Manages a team of AR staff (including one Team Lead), focusing on team coaching, performance monitoring, productivity tracking, and staff development. - Conducts denial trend analysis and leads cross-functional discussions to resolve clinical, documentation, or billing workflow barriers. - Supports AR goals, denial recovery metrics, and process improvement initiatives in partnership with the Director of Physician Revenue Optimization. - Participates in enterprise revenue cycle meetings, peer manager forums, and professional development efforts. - Contributes to cultural engagement, team-building initiatives, and talent development in alignment with Methodist Health’s leadership standards. Work Arrangement: Hybrid – Onsite 2 days per week or as required by leadership. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: - Great Place to Work Certified 2026-2027 - Glassdoor’s Best Places to Work 2025 & 2026 - Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 - TIME’s Best Companies for Future Leaders 2025 & 2026 - Newsweek’s America’s Most Admired Workplaces 2026 - Glassdoor’s Best-Led Companies 2025 - Fortune Best Workplaces in Health Care 2025 - Military Friendly Gold Employer 2025 - Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 - Newsweek’s Americas Greatest Workplaces 2025

• Lead the GovCon practice; establish strategic objectives and KPIs • Oversee customer delivery; develop scalable methodologies and accelerators • Manage staffing, utilization, and budgets • Support capture and proposal activities; establish quality standards • Capture lessons learned; collaborate with the AI & Innovation team to integrate AI and Compliance Intelligence capabilities into delivery workflows • Manage and evolve service offerings including security authorization support, Civilian RMF, DoD RMF, Continuous Monitoring (ConMon), security authorization package development, security assessment support, OSCAL implementation, and Continuous Authority to Operate (cATO) services.

• Manage Installation Team Leads and Installation Technicians responsible for the installation, relocation, decommissioning, upgrade, and commissioning of all Leidos SES Ports and Borders products. • Develop and maintain project schedules, resource plans, and installation timelines. • Create, track, and report on Key Performance Indicators (KPIs) for installation performance and operational efficiency. • Manage project deliverables and ensure all milestones are achieved on schedule. • Produce project estimates, quotations, and cost projections within the assigned region. • Provide Basis of Estimate (BOE) inputs for bids, proposals, and tenders. • Develop and maintain installation labor standards and project execution metrics. • Ensure projects meet expected schedules, quality requirements, and customer commitments. • Work closely with Project Management to manage workforce planning, overtime, and technician scheduling. • Drive customer satisfaction through successful project execution and responsive issue resolution. • Identify and implement process improvements to enhance installation efficiency and operational effectiveness. • Coordinate project activities with internal stakeholders, customers, vendors, subcontractors, and site personnel. • Schedule and allocate project resources to meet installation requirements. • Ensure project financial objectives and budget expectations are achieved. • Maintain accurate project, asset, and customer information within CRM and project management systems. • Drive data governance and reporting discipline across the installation organization. • Partner closely with Manufacturing and Production teams to align project schedules with equipment build, testing, and delivery timelines. • Monitor production status and proactively address schedule risks to ensure installation milestones are achieved. • Coordinate factory acceptance testing (FAT), shipment readiness, site readiness, and field installation activities. • Facilitate communication between Project Management, Engineering, Manufacturing, Production, Supply Chain, and Field Services teams to ensure seamless project execution. • Drive accountability across cross-functional stakeholders to meet customer delivery commitments and project deadlines.

• Responsible for understanding portfolio health across the full customer lifecycle and making strategy recommendations accordingly • Develops and executes credit strategies within Tala's decisioning frameworks, including approval rate calibration, limit setting, and pricing • Monitors portfolio KPIs continuously, identifies emerging trends (volume, quality, customer behavior), and translates findings into actionable strategy changes • Develops existing decisioning frameworks to support evolution of portfolio • Partners with Product and Data Science squads to translate risk strategy priorities into decisioning improvements - from feature development to model calibration to A/B test design • Provides concise, well-reasoned portfolio updates to leadership, Finance, and Capital Markets stakeholders • Leads underwriting strategy for partnership pilots and ongoing risk management for Tala's B2B2C portfolio including evaluating net new partner data, assessing its quality, and incorporating into credit policy • Establishes and maintains credit policies tailored to partnership structures, ensuring alignment with Tala's enterprise risk appetite while accounting for partner-specific dynamics (e.g., data availability, regulatory environment, customer profile) • Evaluates new partnership opportunities from a risk perspective, providing structured assessments of underwriting feasibility, expected performance, and risk-adjusted economics • Partners with Data Science on data collection strategies for pilots - balancing what's needed to support future model development and policy design against prudent cost exposure