• Develop new features for Telit deviceWISE Workbench and other deviceWISE products • Find and fix defects • Interact with Sales, Technical Support, Testers, Project Managers, and FAEs to design and deliver robust solutions • Support and enhance deviceWISE IoT products, primarily the deviceWISE Workbench desktop application with web front end development as well • Perform coding, debugging, testing, and troubleshooting on a variety of operating systems • Develop solutions for a variety of Windows, MacOS, and Linux operating system environments • Organize and schedule work to solve highly complex technical problems • Participate in architecture, design, code reviews, and unit testing • Provide application support, analysis, and design related to new and existing applications • Interact with architects, project management, developers, testers, and other engineers to estimate, plan, design, test, and release new solutions • Provide Level 3 support and interact with support engineers, management, and customers as needed • Work independently and collaborate well with others • Follow and improve design, verification, build, and release processes

• Developing and maintaining user interfaces using NextJS and React • Implementing designs using MUI • Writing maintainable code using TypeScript • Optimizing web application performance

• Enhance client business websites and fix bugs • Refactor chat widget for branding and troubleshoot issues • Handle report upgrades on both B2B and B2C websites • Improve Customer 360 application and update backend engine • Implement call and chat features for web capturing • Gradually migrate Customer 360 hybrid application from AngularJS to Angular • Customize chatbots for multiple clients and conduct peer code reviews

Role Description New Relic's observability platform is trusted by organizations globally to facilitate better software development through data-driven insights. Logs constitute a core element of this platform. To begin understanding a system, the initial step is transmitting logs and other telemetry to New Relic. Our thousands of customers depend on their logs, analyzing petabytes of log data, to effectively detect and resolve issues. We are seeking a Senior Frontend Engineer to provide strategic, technical leadership within this fast-growing team. While we are looking for a true Frontend specialist rather than a generalist "full-stack" developer, it is crucial that you have a solid backend background. Your primary focus will be leading frontend initiatives across Log Management. This includes: - Leading the frontend work for Logs Intelligence—a new and critical suite of AI-driven innovations. - Driving the development of new user experiences in other key product areas like Log Compliance and Log Ingestion features. - Developing supporting APIs and occasionally contributing to backend services. - Participating in our team's on-call rotation. If you are passionate about tackling challenging problems, leveraging AI, and raising the bar for engineering excellence, we encourage you to apply! Qualifications - 8+ years of software engineering experience, operating as a dedicated Frontend specialist but possessing a strong, practical background in backend development. - Expertise in React, TypeScript, including hooks, state management, and component-based architecture. - Hands-on experience leveraging agentic AI tools (e.g., AI coding assistants) to improve engineering efficiency. - Proven experience utilizing AI technologies to implement and build product features or solutions. - Proficiency in frontend unit testing and automated end-to-end testing using frameworks like Playwright. - Good communication skills to collaborate with technical and non-technical stakeholders using Slack, Zoom, and documentation tools such as Confluence and Google Docs/Presentations. Requirements - Some experience in Java, NodeJS or Python for backend API development, with the ability to navigate and understand complex backend systems to participate effectively in on-call triage and occasional backend contributions. - Familiarity with streaming platforms like Kafka and an understanding of highly distributed systems. - Experience working on products that handle extremely high data throughput. - Previous experience deeply involved in site reliability work or maintaining complex streaming pipelines. Benefits - Flexible workforce model allowing for fully office-based, fully remote, or hybrid work. - Commitment to fostering a diverse, welcoming, and inclusive environment. - Support for professional and business success.