Resolv Global logo
Resolv Global

Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services

Customer Support Representative

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 51-200Since 2022H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$5 / hour

Seniority

Senior

English

Job Description

Customer Support Representative

Resolv Global

• Answering customer inquiries via phone, chat, email, and SMS • Assisting customers with purchase-related questions and order support • Following up on pending inquiries and unresolved customer interactions • Accurately documenting customer interactions and updates • Providing friendly, professional, and solution-focused support • Building positive customer relationships through clear communication

Job Requirements

  • Previous customer service experience
  • Previous call center experience
  • Strong English communication skills, both written and verbal
  • Excellent grammar, spelling, and punctuation
  • Comfortable multitasking across systems and tabs
  • Basic computer proficiency, including typing, copy/paste, and navigation skills
  • Minimum typing speed of 30+ WPM
  • Positive attitude with strong problem-solving skills
  • Reliable and professional work ethic

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