Exceptional customer service and business process outsourcing for high-growth companies
IT Asset Management Specialist
Location
Philippines
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
IT Asset Management Specialist
Peak Support
• Maintain an accurate and up-to-date inventory of all IT assets • Implement and maintain an effective asset tracking system to monitor asset locations, usage, and conditions • Collaborate with relevant stakeholders to forecast future asset needs • Ensure proactive planning and budgeting for asset acquisitions and replacements • Process asset deployment/retrieval via incident and request tickets • Coordinate with vendors for processing the physical deployment and retrieval of the assets • Collaborate with IT support teams to facilitate asset maintenance, repairs, and upgrades • Track the status of assets until their return for redeployment/disposal • Ensure compliance with software licensing agreements • Conduct periodic audits to verify asset data accuracy • Track and analyze the total cost of ownership (TCO) for IT assets • Maintain thorough documentation of all IT asset management activities • Implement and maintain security measures for IT assets • Generate reports on IT asset status, usage, and lifecycle for stakeholders • Assist the helpdesk team during periods of low asset management activity
Job Requirements
- Intensive knowledge with CMDB / ITSM Platform
- Prior experience with FreshService or similar IT Service Management (ITSM) platforms, with a focus on the asset management
- Knowledge with Microsoft 365 administration, including user management, license provisioning, and application deployment
- Basic understanding of Azure Active Directory (AAD) concepts and administration tasks, such as user provisioning, group management, and security policies
- Endpoint Management and Reporting in Microsoft Intune
- Knowledge in automations, integrations, and workflow changes in ITSM platform
- Bachelor’s degree in Information Technology, Computer Science, or related field preferred
- Previous experience in asset management, IT support, or related roles is advantageous
- Relevant certifications such as ITIL Foundation or CompTIA IT Asset Management (ITAM) are a plus
Benefits
- Exceptional work environment
- Support for remote team members
- Opportunities for growth
- Positive and performance-driven culture
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