• Review and process bind requests to ensure timely and accurate handling • Validate application data against carrier system entries and update information as needed • Bind coverage within carrier platforms in accordance with underwriting direction and carrier guidelines • Complete required filings and documentation as part of the binding process • Partner with underwriters, retail agents, and carrier representatives to facilitate binding activities • Respond to inquiries related to binding status, requirements, and discrepancies • Manage assigned bind request workload to meet service level expectations and turnaround times • Assist in onboarding and training new team members on binding workflows and systems

• Consultant lifecycle — end to end. From the moment a placement is confirmed to the day a consultant exits, you own the experience. Onboarding, check-ins, contract renewals, offboarding — all of it, across 10+ countries. • Multi-country compliance and EOR management. You'll personally manage our EOR provider relationships across active markets. Visa and right-to-work processes, payroll accuracy, country-specific compliance — this is yours to own, not delegate. • Client operations. You're the primary point of contact when things need to be resolved. Client escalations, invoicing coordination alongside RevOps, PSA administration, vendor and IT management — the infrastructure that keeps the business running. • Your team. You'll lead a Consultancy Engagement Lead and two Consultancy Engagement Coordinators — setting standards, running 1:1s, developing each person, and building a team that performs under pressure.

• Enter and maintain accurate data in company software. • Perform bookkeeping and data entry tasks in QuickBooks. • Update records and organize information. • Assist with administrative and operational tasks. • Generate and update reports as needed. • Communicate effectively with team members. • Follow established workflows and procedures. • Complete tasks accurately and on time.

• Provide end to end operational leadership and oversight of CMOs to ensure delivery of reliable, compliant drug substance supply • Ensure uninterrupted product supply by proactively identifying, escalating, and resolving risks via the GEO tiered escalation framework • Serve as the primary operational interface for critical CMO issues, ensuring timely resolution and clear communication • Establish and maintain robust CMO governance frameworks aligned with GEO standards • Define, monitor, and drive performance against key operational KPIs and scorecards • Build and maintain strategic relationships with CMO leadership teams to enable issue resolution and long term performance • Develop and execute operational strategies aligned with GEO and enterprise objectives • Lead and develop a high performing operations team, fostering accountability, capability development, and engagement