• Provide medical and occupational health services to authorized employees and contractors of Company and Company Group during the office hours of the clinic. • Perform assessments to determine if an employee is physically and mentally fit to perform specific job duties. • Manage patient data by the use of RMI or Client based Electronic Health Record (EHR) system, maintaining up-to-date, accurate, individual medical records.

• Perform regular inspections and audits of pipeline facilities to ensure compliance with safety standards and regulations • Identify and document potential hazards and safety risks, implementing corrective actions as necessary • Conduct safety meetings and trainings, educating employees on best practices and safety procedures • Collaborate with cross-functional teams to develop and implement safety policies and procedures • Investigate accidents, incidents, and near-misses, identifying root causes and recommending preventive measures • Develop and maintain accurate records and reports related to safety inspections and incidents • Stay updated on industry trends and changes in safety regulations, ensuring continuous compliance and improvement • Monitor and evaluate the effectiveness of safety programs and initiatives, recommending enhancements when needed • Provide guidance and support to employees regarding safety issues and concerns • Foster a culture of safety awareness and accountability within the organization

• Provides advice and medical treatment for primary health care, general practice, and emergency situations as dictated by prevailing protocols and scope of practice. • Completes RMI and client reporting requirements as noted within each individual project and/or client. • Demonstrates extremely strong attention to detail regarding patient assessments as this position is acting as an independent and remote professional communicating via telephony with the supervising physicians. • Undertakes medical escort duties as required. • Maintains medical center facilities in accordance with RMI and prevailing standards. • Represents RMI in a professional manner at all times. • Maintains current professional certifications, as designated for assigned projects. • Other duties as required. • Interviews patient about current problems, medications, and allergies and reviews electronic health record for pertinent previous and current information. • Communicates regularly via telephony and internet with physicians and Advanced Practitioners to determine a course of action for a given presentation. • Participates in patient treatment regimen, including administering medications (under the supervision of a physician via telemedicine consultation). • Establishes and documents patient treatment regimen in electronic health record under supervision of the remote physician and implements treatment. • May participate in occasional off-site travel in company vehicle to respond to requests for service for minor ailments and work-site injuries as requested by the client. • Performs routine immunizations, nebulizer treatments, and visual acuity testing, and administers and reads tests as appropriate and if permitted. • Performs other clinical taskings as directed after appropriate physician-led training (i.e., steri-strip wound covering). • Maintains adequate inventory of examination room supplies and prepares exam rooms at the beginning and end of day and between each patient contact. • Performs a variety of office responsibilities: answers phone and takes messages and performs triage within scope of practice in an accurate and timely manner. • Facilitates and assists in the coordination of patient referrals. • Participates in the orientation and training of new personnel

• Provide excellent customer-centric service in line with company standards through inbound and outbound calls • Analyze incoming electronic and telephonic information and credit/employment verification requests • Manage incoming supplement requests as well as pending requests • Direct calls and inquiries to appropriate area/function as applicable; liaise with other departments to handle requests and queries from customers effectively • Ability to use discretion when processing sensitive personal information (PI); follow communication procedures, guidelines, and policies, ensuring compliance with data privacy regulations and secure handling of confidential information • Provide timely and accurate information to incoming customer calls/electronic requests • Process supplements on a timely basis • Meeting departmental goals on production, turn-time and quality while maintaining a volume of processing credit supplement request in a call center environment • Investigate all available sources of credit and financial information • Provide credit information and references for customers, loan officers, or other agencies as requested • Use existing procedures to solve straightforward problems without the consistent need to exercise discretion • Review and interpret credit reports and data contained within • Adhere strictly to training manual and procedures, following all workflows and documents • Answer incoming phone calls within 3 rings • Adhere to and maintain compliance with all Federal and State regulations and policies and procedures • Maintain a deep understanding of credit products, services and policies to ensure accurate and consistent communication to the customer