• Provides project/program management support to the Directorate’s Engineering Branch to include conducting problem identification, requirements analysis/gathering for various initiatives. • Facilitate decision making meetings and analytic exchanges. • Research and document systems process workflows and data flows. • Leads or supports development, review of engineering management processes, documentation, and implementation. • Participates in team building research efforts and sharing of analytical techniques and research methodologies. • Facilitates and work with Integrated Product Teams (IPTs) and Working Groups to develop and maintain program and project plans and charters. • Develops artifacts required by the Joint Requirements Integration and Management System Directive (DHS MD 107-01), and other pertinent artifacts that enable the Directorate to respond to internal and external inquiries. • Manages schedule, program/portfolio reporting, track deadlines/milestones. • Manage the action item database to resolution and monitor risk management activities. • Support development, execution, and management of Service Level Agreements (SLAs), Memorandum of Agreement/Understanding (MOA/MOU), and Inter-Agency Agreements (IAAs). • Analyze developing capabilities and resolve issues in existing tools.

• Lead the analysis, documentation, and refinement of business requirements for high-impact, complex initiatives. • Serve as a liaison between the Business, Architecture, Development and Testing teams throughout the project life cycle. • Identify, assess, and document business requirements, recommending business priorities, and advising business on options, risks, and costs. • Translate business needs into detailed user stories, acceptance criteria, process flows, and other functional documentation. • Collaborate with solution architects and development teams to ensure business needs are reflected in technical designs. • Work closely with Agile teams and business stakeholders to ensure all scenarios are properly tested, defects are resolved, and the delivered solution meets business expectations and quality standards. • Perform miscellaneous duties as assigned.

• Are you ready to architect the data foundation for some of the world’s most influential organisations? As a Pre-Sales Systems Engineer for Pure Storage in the Eastern Region of Saudi Arabia, you won’t just be selling storage; you’ll be enabling the digital transformation of global giants. • In a region where data scale is measured in exabytes and "downtime" is not in the vocabulary, your mission is to show our clients how to break free from the "legacy tax" of storage and drive them in to the future. You will be the technical mastermind bridging the gap between traditional infrastructure and a cloud-native future, leveraging the Everpure Platform and Portworx to deliver the agility of the public cloud with the security and performance of on-premises systems. • Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making • Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes • Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business • Passionately bring to light the advantages of an Everpure solution • Refine sales strategy and tactics, taking command of technical responsibilities • Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces • Take control of evaluations, benchmarks and system configurations • Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts • Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity • Author responses to RFI & RFPs • Seek out and spur new opportunities for interoperability, functional, and performance testing/validation • Promote mutual roadmap and planning exchanges • Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives • Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning • Move with market trends and competitive landscape to promote thought leadership within our organisation • Lead by example living the Pure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first

• Document business requirements, process flows, and system specifications for new initiatives or enhancements. • Support implementation, testing, and rollout of business system solutions across multiple regions and business entities. • Partner with stakeholders in O2C, Supply Chain, Finance, and Sales to ensure systems align with business goals. • Collaborate with vendors and internal developers to troubleshoot issues and enhance system functionality. • Conduct data analysis and develop reports to inform decision-making. • Continuously identify opportunities for automation, simplification, and process improvement.