Hollis Cobb Associates logo
Hollis Cobb Associates

Healthcare Revenue Cycle Management - Front End to Back End

Third Party Medical Collector

GeneralGeneralFull TimeRemoteJuniorTeam 501-1,000Since 1977H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

0

Seniority

Junior

High School1 yr expExperience acceptedEnglish

Job Description

Third Party Medical Collector

Hollis Cobb Associates

• Professionally persuade patients to pay on past due medical debts • Overcome stalls and objections and suggest money sources for debt payment • Leave messages with consumers informing them of contact points via a mandated script • Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system • Adhere to the production standards set for the department and client • Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements • Other duties as assigned by manager

Job Requirements

  • A high school diploma or GED is required
  • 1 year of relevant experience is preferred
  • Previous experience in medical collections is required
  • Previous experience working in a call center environment required
  • Strong organization and communication skills
  • Ability to use professional language and grammar
  • Understanding and fully comply with all Federal and State regulations (including HIPAA and FDCPA) with regard to FDCPA, state and local laws, collection policies and procedures
  • Intermediate to advanced Microsoft skills in Word and Excel
  • Strong multi-tasking skills and the ability to handle a high call volume in a fast paced environment
  • Strong telephone communication and negotiation abilities
  • Ability to compute math calculations using addition, subtraction, multiplication, division, and percentages
  • Ability to type minimum of 25 wpm.

Benefits

  • Medical
  • Health Savings Account for High Deductible Medical plan
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • Retirement with Company Matching
  • Paid Time Off & Holidays
  • Employee Assistance Program
  • Referral Program

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