Building on our impossible firsts, we can change the course of human health.
Rare Disease Account Specialist – RDAS, Alexander Disease, Zilganersen
Location
California + 1 moreAll locations: California | Massachusetts
Posted
3 days ago
Salary
$177K - $200K / year
Seniority
Lead
Job Description
Rare Disease Account Specialist – RDAS, Alexander Disease, Zilganersen
Ionis Pharmaceuticals, Inc.
• Building and managing long-term relationships with physicians, Centers of Excellence (COEs) and other customers for the accounts in their assigned territory • Providing access/reimbursement support and product/disease education to the accounts • Delivering key promotional messages to advocate on behalf of people suffering from Alexander disease (AxD) • Representing the organization in the AxD community educating external Healthcare Professionals (physicians, nurses, billing managers, pharmacists, office/hospital staff and other account stakeholders) about the approved indication and clinical information in relation to the AxD disease state • Supporting healthcare provider offices with access & reimbursement support in a compliant manner • Building, maintaining, and leveraging networks and relationships in the local healthcare system to develop and execute effective business plans to meet customer and Ionis goals • Collaborating effectively and compliantly with other Account Specialists and other field teams (e.g., Patient Education Managers, Field Medical Directors) in pursuit of customer/account success
Job Requirements
- Bachelor’s Degree with at least 12 years of related experience
- Master’s and/or advanced degrees (e.g., MBA, PhD, PharmD) preferred with at least 8 years of related experience
- At least 4+ years of experience in Pharma sales or Field Reimbursement and/or access roles across the following competencies Neurology or Rare diseases and product launches
- COE, HCP and IDN engagement
- Cross-functional field team coordination
- Successful launch experience
- Customer reimbursement and drug access education and support
- Extensive comprehension of the healthcare ecosystem including market access landscape and payer reimbursement policies for rare disease products
- Extensive knowledge of key Centers of Excellence and ability to effectively navigate complex accounts with demonstrated success
- Analytical skills to build product knowledge competency in pharmaceuticals, competitor products, and relevant disease states
- Self-driven with the ability to solve a wide array of customer challenges with integrity and in a compliant manner
- Excellent communication and presentation skills
- Proven track record for consistently and compliantly meeting or exceeding financial and/or other quantitative and qualitative targets
- Solid understanding of and adherence to external laws, codes, and company policies that apply to the healthcare industry and proper interaction with healthcare professionals
- Travel ~50% given territory geography (1. West/2. North-East / 3. South-Central)
Benefits
- Excellent benefits package
Related Guides
Related Categories
Related Job Pages
More General Jobs
• Provide client support via chat • Assist with client inquiries, troubleshooting, and general support • Respond to all client communication via email
Logistics and Service Specialist
HDT GlobalProven solutions for extreme environments. We're there with you.
• Inspecting, diagnosing, and repairing HDT products including generators, shelters, and air conditioning units • Conducts initial product training on all HDT Products purchased by customers • Refurbishes returned demonstration equipment and packs for proper storage • Works with inside sales for achievement of customer satisfaction
Third Party Medical Collector
Hollis Cobb AssociatesHealthcare Revenue Cycle Management - Front End to Back End
• Professionally persuade patients to pay on past due medical debts • Overcome stalls and objections and suggest money sources for debt payment • Leave messages with consumers informing them of contact points via a mandated script • Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system • Adhere to the production standards set for the department and client • Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements • Other duties as assigned by manager
• Responsible for taking inbound customer calls as well as making outbound calls • Contacting consumers in order to negotiate pay arrangements on early out accounts • Following Federal, State, company and client collection guidelines and laws • Professionally persuade patients to pay on past due medical debts • Overcome stalls and objections and suggest money sources for debt payment • Leave messages with consumers informing them of contact points via a mandated script • Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system • Adhere to the production standards set for the department and client • Accuracy and confidentiality in handling medical records in compliance with HIPAA, Federal, State and Company requirements • Other duties as assigned by manager
