• Manage process & compliance activities to implement and maintain industry best compliance and security frameworks like ISO, CSA, SSAE18 SOC, NIST, FDA, NIS, TISAX etc. • Focus is to drive consistency across QAD in maintaining compliance controls and in maintaining applicable regulatory compliance requirements in the areas of Information Security, Service Management, Risk Management, Business Continuity Management, Privacy Management, Quality Management System, etc. • Performs gap analysis for compliance standards upgrades and guides functional teams in implementing required controls, and in updating policy and procedures. • Conducts internal compliance audits and demonstrates controls during external compliance assessments. • Compliance Management: Manages and conducts internal process and security compliance audits • Manages and participates in external compliance audits and presents evidence and controls • Manages customer audit requests and coordinates with the global teams in gathering and presenting evidence • Documents audit observations/findings and follows-up with the impacted parties for closure of the audit findings • Performs gap analysis for certification upgrades and implements updates. • Ensures that process and policy documents meet the compliance control requirements. • Works with respective business teams to implement missing controls, and assist the teams to update policy/process documents. • Maintains compliance related registers like Risk, Continuous Improvements, etc. • Delivers training as required to the global teams on various compliance frameworks. • Assists business functions in performing business impact analysis and in maintaining business continuity plans. • Works with the global business functions in responding to third party questionnaires. • Proactively develops skill and knowledge on security and compliance standards and frameworks. • Stays attuned to changes in industry compliance and regulatory requirements.

• Perform Due Diligence reviews of low-risk/medium-risk customers • Analyze financial transaction activity and thoroughly document review findings to include all pertinent facts, information and findings • Complete reviews efficiently and accurately in order to meet internal SLAs and standards of quality • Awareness of regulatory requirements in AML/KYC and other compliance due diligence functions • Resolve AML/KYC referrals from external payment advisors/vendors as directed • Resolve eBay member account issues including reviewing appropriate documentation and ensuring compliance requirements are met • Collaborate with teammates and managers to provide input on policies and procedures and other initiatives • Update and review forms according to local regulation requirements and work with Compliance Operations to expedite documentation reviews, providing clarification as needed

• Support delivery of the Compliance Monitoring Programme (CMP), including designing and executing second-line monitoring reviews across key regulatory obligations • Document testing results clearly and present findings to relevant governance committees • Track agreed remediation actions and follow up with first-line stakeholders to verify closure • Assist with the maintenance and periodic review of UK compliance policies and procedures, ensuring alignment with regulatory requirements and group frameworks • Contribute to compliance risk assessments and the maintenance of the UK compliance risk register • Monitor internal and external developments — including business change, regulatory updates and emerging technology — to identify and escalate new compliance risks • Support horizon scanning and gap analysis as new regulatory obligations emerge, including developments under the UK cryptoasset regime • Support preparation of materials for UK governance committees and boards, including RAG dashboards, KRI reporting and compliance updates • Assist with record-keeping obligations and maintain accurate compliance registers and trackers • Respond to compliance-related inquiries and due diligence requests from banking partners, counterparties and other external stakeholders • Liaise with Kraken's global compliance function to ensure alignment between group policies and UK-specific regulatory requirements • Support senior members of the UK Compliance team on ad hoc regulatory projects and workstreams as they arise

• Conduct consumer compliance reviews, regulatory testing, risk assessments, and issue validation activities • Evaluate business processes and controls for compliance with applicable federal and state consumer finance regulations • Identify compliance risks, document findings, and support remediation efforts • Provide regular status updates to Senior Compliance Examiners and management throughout the review lifecycle • Prepare clear, accurate, and well-documented workpapers that outline testing procedures performed, results obtained, and supporting analysis • Maintain working knowledge of relevant regulatory requirements, regulatory changes, and business initiatives, and understand their potential compliance impacts • Identify compliance risks and control gaps based on testing results and observations, and communicate findings to the review lead • Provide timely status updates on assigned testing activities to management • Contribute to the development of comprehensive and defensible testing reports • Establish and maintain effective working relationships with business partners and internal stakeholders during the course of reviews • Respond to business partner inquiries regarding compliance requirements and regulatory expectations • Review and analyze policies, procedures, workflows, and first-line monitoring activities • Research regulatory and operational questions and summarize findings; provide recommendations or escalate complex issues as appropriate • Develop corrective action recommendations, review management action plans, and validate remediation efforts through issue closure • Support special projects and perform other duties as assigned