• Individual will be responsible for Invoice Processing-Accounts payable, Vendor Helpdesk and Query resolution • Ensure timely processing of invoices ensuring the invoices are processed correctly and error free taking into account the terms and conditions of contracts • Exercise control on open GRIR, open advances report, critical vendor report • Ensure that the Employees’ and Vendor’s ledger is operated accurately, efficiently and to agreed timescale and ensure that the Employees and Vendors are paid accurately and on time • Accounts Payable Vendor helpdesk knowledge- Handling Query Management • Verify payable information in the system & highlight any data discrepancy • Responsible for documenting bounced and fraudulent payments and notifying the proper authorities as and when such documents are created • Respond to queries in a timely and accurate manner • Managing escalations from vendors including periodical reconciliation of Statement of Accounts • Assist on month end closing end to end • Create data trackers for supporting monitoring activities • Ensuring the SLA on timeline for processing AP Invoices is met • Publish Monthly/ weekly reports of the BU that is supported • Vendor Analysis & GR/IR Analysis Monthly AP Ageing • Knowledge to ensure debit balance are timely taken care • Timely reversal and rectification to be taken care • Identify opportunities for process improvements within the accounts payable function • Transition of new activities, build effective SOPs & train team • Ensure work with business stakeholders to close the AP on time and accurate • Understanding on the different types of invoice processing and clearing blocks of AP books

• Safely operate company-owned vehicles for business-related transportation needs • Transport CEO and other employees, and visitors to and from designated locations in a timely manner • Map out driving routes in advance to determine most expedient trip • Adjust routes as necessary to avoid heavy traffic or road construction • Assist with or oversee loading and unloading of luggage; assist passengers with entering and exiting the vehicle as needed • Maintain accurate travel logs recording arrival and departure times and miles traveled • Maintain cleanliness and ensure vehicles are comfortable for all riders • Proactively communicate any delays and route changes as needed • Ensure vehicles have sufficient gas levels and are ready for use • Other duties as assigned

• Customer Relationship Management: Cultivate and manage relationships with existing clients in the laboratory coagulation sector. • Develop a deep understanding of each client's unique needs, challenges, and objectives to upsell Stago offerings into customer base. • Regularly engage with clients through various communication channels (emphasis on face-to-face visits) to ensure customer satisfaction and address any concerns promptly. • Supply Chain Coordination: Collaborate closely with internal teams to ensure seamless supply chain operations for laboratory coagulation products. • On-site support of standing orders, monitor inventory levels, and coordinate timely deliveries to meet customer demands. • Work with logistics and distribution teams to optimize order fulfillment processes and minimize lead times. • Product Expertise and Training: Maintain a comprehensive knowledge of laboratory coagulation products. • Conduct on-site product demonstrations and training sessions for clients to enhance their understanding and utilization of our offerings. • Stay informed about industry advancements and communicate relevant updates to clients, positioning our products as cutting-edge solutions. • Sales Presentations: Host compelling sales and educational presentations on coagulation & Stago products to support upsell activity and expand use across Stago portfolio. • Present break-even calculators to bring specialty testing on-site. • Market Analysis and Strategy: Monitor industry trends, competitor activities, and regulatory changes within the laboratory coagulation space. • Collaborate with the sales and marketing teams to develop strategies for market penetration, customer retention, and product expansion. • Provide valuable insights to internal teams based on client feedback and market observations. • Communication and Issue Resolution: Act as a bridge between clients and the company, ensuring effective communication and prompt resolution of any concerns. • Conduct regular check-ins with clients to assess satisfaction levels and identify opportunities for improvement. • Prepare and present comprehensive reports on account status, including key performance indicators, customer feedback, and action plans. • Professional Development: Attend industry conferences, workshops, and seminars to stay updated on the latest advancements in laboratory coagulation. • Continuously enhance product knowledge and professional skills through ongoing training opportunities. • Investigates and resolves customer challenges to ensure exceptional customer service. • Provide capital equipment leads to Health System Executive colleagues as relevant. • Assists customers with technical inquiries. • Submit weekly and monthly reports as defined by sales management. • Operate within defined budgets and strictly within accordance with Corporate policies and procedures. • Strictly adhere to the policies and procedures within the Stago Code of Conduct and the Sunshine Act. • Responsible for exploring customer needs for Point of Care testing in coagulation at each sales call, • noting in CRM details of current Point of Care testing vendor, and informing the appropriate STAGO Group affiliate of any immediate needs uncovered. • Advances Stago’s Value Proposition with customers across assigned territory. • Manages a database of partners, setting up meetings and facilitating relationships through Stago’s Customer Relationship Management (CRM) system. • Assists with trade shows, symposia, and user groups (may be required to attend).

• Identify and convert new business opportunities within hospitals and IDNs • Conduct competitive prospecting, including face-to-face cold calling at competitive accounts • Deliver capital equipment demonstrations, evaluations, and workflow assessments • Create compelling proposals, ROI analyses, and negotiate profitable, compliant deals • Manage and grow existing accounts through structured engagement and relationship development • Conduct regular in-person visits to maintain customer satisfaction and prevent attrition • Support standing orders at customer sites and ensure optimal inventory management • Collaborate regularly with Sales Admin, Marketing, Logistics, and Distribution teams • Maintain expert-level understanding of Stago instrumentation, reagents, and workflow solutions • Analyze trends, competitor activity, and customer feedback to inform strategic execution • Serve as the primary customer interface for issue identification and triage