Business Development Representative Location: Remote (United States) Location Requirement: Ideal candidate must live in the Mountain or Pacific Time Zones. Company Headquarters: Palm Beach Gardens, Florida, USA Work Arrangement: 100% Remote Job Type: Full-time Department: Commercial Sales Job Description: Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity for a Business Development Representative. This is a remote position. IDEAL CANDIDATE MUST LIVE IN THE MOUNTAIN OR PACIFIC TIME ZONES. The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time. This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement! Primary Responsibilities and Essential Functions of the Position: - Cold-call prospects. - Identify decision makers within targeted prospects and leads to begin sales process. - Collaborate with laboratory leadership to determine necessary strategic sales approaches. - Collaborate with laboratory leadership and Marketing to create email and direct mail marketing campaigns. - Set up and deliver presentations, product/service demonstrations, and other sales actions when required. - Where necessary, support-marketing efforts such as trade shows, exhibits, and other events. - Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell. - Overcome objections of prospective customers. - Investigate and troubleshoot issues with customers in your territory. - Appropriately communicate brand identity. - While calling on existing accounts and providing them with excellent service, review new services, assist with problems and maintain friendly relationships. - All other tasks as assigned. Skills and Abilities Requirements: - Excellent Telephone Skills - Ability to build and maintain strong relationship with customer. - Ability and willingness to make decisions receive feedback and take calculated risks. - Exhibit a can do attitude. - Excellent organizational skills. - Ability to handle many duties at a time in a fast-paced, time-sensitive environment. - Excellent listening skills to assess concerns and needs of the customer. - Excellent verbal and written skills to communicate effectively with a wide array of both external and internal customers. - Proficient computer skills including typing and familiarity with Microsoft Office and CRM products. - Ability to quickly learn new software to include account management systems. - Ability to prioritize work assignments and effectively manage time. - Ability to work individually and as part of a team Minimum Education and Experience Required: - High School diploma or equivalent required. 4-year degree preferred. - Minimum of 2 years of direct work experience in a sales or telephonic sales capacity. - Demonstrated ability to convert prospects and close deals while maintaining established sales targets. - Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management. - Strong problem identification and objection resolution skills. - Able to build and maintain lasting relationships with customers. - Exceptional verbal communication and presentation skills. - Excellent listening skills. - Strong written communication skills. - Self-motivated, with high energy and an engaging level of enthusiasm. - High level of integrity and work ethic.

• Source and close new publisher and commercial partner relationships • Own the full Business Development lifecycle from prospecting through to signed, live deals • Build and manage a consistent and healthy revenue pipeline • Drive new business revenue month-on-month against clear targets • Work closely with internal teams to ensure smooth onboarding and activation • Maintain accurate commercial records, forecasts, and pipeline reporting • Stay informed on affiliate, media, and iGaming market trends • Ensure all partnerships align with Confido’s compliance and quality standards

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We are currently looking for a Business Development Manager, PCGS APAC (Excluding China) to support the growth and market development of PCGS across Hong Kong and key Asia-Pacific markets. This role will focus on driving new business, increasing submissions and average sales price, strengthening dealer and collector relationships, and expanding PCGS’s presence with strategic clients and partners. The role will operate in a highly cross-functional environment, partnering closely with marketing, operations, and product teams to ensure the region is well supported while delivering commercial results. This position will be based in Hong Kong and will report to the General Manager, PCGS APAC. What You’ll Do ● Drive regional business development initiatives to increase submissions, revenue, and average sales price across assigned markets. ● Identify and convert new business opportunities with dealers, collectors, auction houses, trade partners, and other strategic accounts. ● Build, manage, and expand strong relationships across the PCGS client network, with particular focus on high-potential and high-value customers. ● Partner with business leadership to help develop sales programs, pricing strategies, and commercial plans that support profitable growth. ● Work closely with global and regional marketing teams to align campaigns, events, and brand initiatives with local market opportunities and customer needs. ● Support regional trade shows, coin events, and client meetings to drive awareness, engagement, and submissions. ● Facilitate the implementation and effective use of sales tracking, management, and software to improve pipeline visibility and performance measurement. ● Monitor regional market trends, customer behavior, and competitive activity, and provide regular reporting, forecasts, and actionable recommendations to leadership. ● Partner with operations and cross-functional teams to improve service levels, submission workflows, and the overall customer experience. ● Establish long-term, financially focused goals and track progress against key commercial metrics and success measures. Who You Are ● 5-10+ years of experience in business development, sales, account management, or commercial roles, with a track record of driving revenue growth and expanding client relationships. ● Strong relationship builder with the ability to earn trust with dealers, collectors, and strategic partners across international markets. ● Commercially minded and analytically strong, with experience using data, pipeline tools, and market intelligence to guide decisions and prioritize opportunities. ● Effective communicator who can represent the PCGS brand credibly and professionally with customers, partners, and internal stakeholders. ● Highly organized, polished, and detail-oriented, with the ability to manage multiple priorities in both office and field environments. ● Collaborative team player who works well across functions to solve problems and ensure a high level of customer satisfaction. ● Experience in the collectibles, auction, or grading industries. ● Experience with CRM, sales tracking, and marketing platforms is preferred. Language Skills Fluent in English, Cantonese, and Mandarin is required. Additional Asian language skills are a strong plus. Travel Requirements Willingness and ability to travel approximately 25-30% of the time for trade shows, customer meetings, and internal collaboration. Compensation Compensation for this position is competitive and will be determined based on experience, qualifications, location, and overall skillset. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to people@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

• Engage with inbound inquiries promptly to maximize interest and conversion potential • Qualify marketing leads by understanding their challenges, priorities, and readiness • Research target accounts within our Ideal Customer Profile (ICP) • Drive pre-event outreach to invite prospects to sessions, booth visits, or meetings with experts • Maintain accurate records of all interactions in CRM and engagement platforms