Collectors

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We're currently looking for a Senior Account Manager, 3PL to join our PSA Vault team. As the Senior Account Manager, 3PL, you will be the strategic partner for our most innovative clients: Digital Repackers. These businesses leverage the PSA Vault as their primary infrastructure to scale. You will serve as the day-to-day face of the PSA Vault, ensuring that our 3PL (Third-Party Logistics) capabilities align perfectly with their digital product roadmaps. This is a high-impact role that combines relationship management, supply chain technicalities, and API implementation to ensure our partners can scale their businesses seamlessly on our platform. You'll report to the General Manager, PSA Vault and work from our New Castle, DE location (hybrid). Remote or hybrid candidates will also be considered. We believe that there is significant value to in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process. What You’ll Do: - Strategic Client Ownership: Act as the primary point of contact for PSA’s 3PL partners, managing the health, satisfaction, and growth of the relationship. - Implementation & API Onboarding: Partner with Product & Technology to coordinate the technical onboarding of new clients, guiding them through API integrations and system configurations to ensure their digital storefronts talk seamlessly to our Vault infrastructure. - Supply Chain Optimization: Manage the inbound "inventory funnel" for clients, ensuring their supply chain (from acquisition to vaulting) meets their specific speed and volume requirements. - Business Forecasting: Act as the internal "Agent of Forecast," translating client launch calendars and growth plans into actionable volume projections for our Operations and Labor teams. - Financial Stewardship: Own the end-to-end invoicing process for your book of business. This includes data collection for custom 3PL billing, auditing usage fees, and ensuring timely payment collection. - Cross-Functional Advocacy: Work with product, data, and customer support teams to ensure your clients growth and success. - Retention & Growth: Identify opportunities for clients to utilize additional PSA services, ensuring long-term stickiness within the PSA ecosystem. Who You Are: - The Bridge Builder: You excel at speaking "Developer" to technical teams and "Hobby/Business" to founders and stakeholders. - Operations-Minded: You understand that a digital repack business is only as good as the physical throughput happening on the warehouse floor. - Analytical & Organized: You are comfortable juggling complex billing data, API documentation, and shipping manifests without losing your place. - Proactive Forecaster: You don't wait for a backlog to happen; you see a client’s upcoming marketing campaign and alert the Vault Ops team weeks in advance. - Experience: You have 7 or more years of experience in B2B Account Management, SaaS Implementation, or 3PL Logistics Management. Salary Range: The salary range for this position is $153,605 - $207,818. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: - Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision - Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits - 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals - Vacation: All salaried employees are eligible for flexible time-off - Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays - Employee Discounts: Employees receive discounts on select grading services for approved submissions - Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs - Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Candidates must be authorized to work in the United States. #BI-hybrid Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Grading is an opinion service — but behind that opinion sits decades of expertise and an increasingly powerful data and technology engine. We authenticate and grade collectibles across cards, coins, banknotes, video games, tickets, and more through our iconic brands — PSA, Beckett, SGC, PCGS and more — which serve as the industry’s trusted standard of quality and integrity. As the collectibles market evolves into a mature, data-driven asset class, we are investing heavily in the quantitative infrastructure that underpins our business — from market pricing and grading intelligence to lending and financial products built on top of our dataset. We’re looking for a Lead Quantitative Scientist to build and lead the quantitative modeling capability at the core of Collectors’ next phase of growth. You’ll own two critical domains: Lending & Underwriting — designing and scaling the ML and quantitative models that power automated underwriting for our lending business, where collectibles authenticated and graded by our brands serve as collateral — and Financial Forecasting — building predictive models that forecast collectible valuations, market dynamics, and pricing trends, strengthening the intelligence layer beneath PSA, Beckett, PCGS, and our broader ecosystem. You’ll operate as the founding, senior individual contributor going deep on modeling and infrastructure, with an opportunity to grow a high-caliber team over time. You will report into VP of Corporate Development and Strategy and work out of the office from our Santa Ana, CA or Jersey City, NJ location. Remote or hybrid candidates will also be considered, this will be discussed further during the recruiting process. We believe that there is significant value in in‑person collaboration. If you live within a 1‑hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process. What You’ll Do: Underwriting & Lending Models - Design, build, and iterate on the ML and quantitative models that power Collectors’ automated underwriting engine for collectible-backed lending - Develop collateral valuation models, credit risk frameworks, loss forecasting, and pricing models that operate reliably at scale - Leverage Collectors’ proprietary grading, authentication, search and transaction data — one of the deepest datasets in the collectibles industry — as a core modeling advantage - Partner with Engineering to deploy models into production systems with appropriate monitoring, explainability, and feedback loops - Continuously improve model performance using new data sources, features, and methodologies - Partner with other members of the Product & Technology team to validate valuation models through rigorous backtesting and experimentation - Collaborate with domain experts to improve feature engineering to ensure our models reflect the market nuances that drive sale prices Financial Forecasting - Build quantitative models that forecast market dynamics, asset valuations, and pricing trends across collectible categories (cards, coins, comics, banknotes, games, and beyond) - Develop and refine intelligence that supports and enhances our grading and authentication businesses - Generate insights that inform product, pricing, and go-to-market strategy across the Collectors portfolio Team & Leadership - Serve as the founding leader of the Quantitative Sciences function at Collectors - Define the team’s roadmap, research agenda, and technical standards - Collaborate cross-functionally with Product, Engineering, Finance, and Risk to translate business needs into modeling priorities Who You Are: - 10+ years of experience in quantitative finance, data science, machine learning, or a related field, with meaningful depth in credit/lending, pricing, risk modeling, or asset valuation - Strong ML fundamentals/Technical Rigor — you’ve built, validated, and deployed supervised/unsupervised models in production - Financial modeling fluency — you’re comfortable with concepts like probability of default, loss given default, expected loss, time series forecasting, and asset pricing - Production mindset — you care about model reliability, monitoring, drift detection, and working closely with engineering teams - Entrepreneurial orientation — you thrive in ambiguous, fast-moving environments and are comfortable owning a problem end-to-end with limited precedent - Emerging leadership skills — you may not have managed a large team yet, but you’ve mentored others, led projects, and are excited to grow into a people-leadership role - Strong communication skills — you can translate complex quantitative concepts for non-technical stakeholders and influence decisions with data - Intellectual curiosity about alternative assets — you’re excited (not intimidated) by the prospect of modeling asset classes that don’t have decades of structured financial data behind them Nice to Have: - Experience in fintech, marketplace lending, or alternative/exotic asset valuation - Advanced degree (MS/PhD) in a quantitative discipline — statistics, applied math, CS, physics, economics, operations research, or similar - Experience building underwriting or credit decisioning systems from scratch - Familiarity with alternative data sources and feature engineering for non-traditional collateral or thin-file credit assessment - Personal interest in collectibles, trading cards, coins, or related hobbyist markets (not required, but it helps) The salary range for this position is $235,347-$331,754. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: - Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision - Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits - 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals - Vacation: All salaried employees are eligible for flexible time-off - Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays - Employee Discounts: Employees receive discounts on select grading services for approved submissions - Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs - Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. https://docs.google.com/document/d/1DtskNuIELGvtaOQeZNT73hMvZkBebWF3Y7IqisZANn0/edit?usp=sharing Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

• Own and Evolve the Social Media Vision & Strategy: Define and lead the overarching social media strategy across all platforms, transforming social from a publishing function into a community-driven growth engine aligned to brand, marketing, and business objectives • Establish clear channel strategies, audience segmentation approaches, platform goals, and success metrics across owned social properties • Drive Platform Expansion & Emerging Channel Strategy: Lead expansion into emerging and high-growth platforms including Reddit, Discord, TikTok, and future channels, developing platform-native strategies tailored to audience behaviors, engagement patterns, and community expectations while continuously identifying opportunities for experimentation and innovation • Elevate Social Storytelling & Content Strategy: Partner closely with Creative and Content teams to shape compelling, culturally relevant, and audience-first storytelling across campaigns, reactive content, trend participation, and community engagement while driving innovation across formats including short-form video, creator collaborations, live content, and interactive experiences • Lead Community Engagement & Audience Experience: Oversee proactive and reactive community engagement across all social channels, establishing best practices for moderation, response strategies, escalation management, and social care while fostering authentic audience connection, brand affinity, and customer trust • Build a High-Performing Social Media Organization: Lead, mentor, and scale a high-performing social media team while creating strong operational workflows, performance expectations, and a culture centered around creativity, experimentation, accountability, collaboration, and continuous learning • Partner with agencies, creators, influencers, and platform partners to extend capabilities and accelerate growth • Drive Measurement, Insights & Performance Optimization: Establish a modern social measurement framework focused on engagement, audience growth, sentiment, community health, brand impact, and conversion contribution • Translate insights into actionable recommendations through reporting, dashboards, social listening, trend monitoring, and competitive analysis to continuously optimize strategy and identify growth opportunities

• Lead and Evolve the Marketing PMO Function: Own the vision, strategy, and roadmap for the Marketing PMO function, building scalable operating models, governance structures, and delivery frameworks that elevate organizational maturity across planning, prioritization, resource management, and execution oversight. • Lead and mentor a high-performing PMO team while driving operational excellence across the marketing organization. • Drive Enterprise Marketing Planning & Integrated Operations: Oversee quarterly planning, campaign planning, roadmap management, and organizational prioritization across marketing functions, ensuring alignment between business objectives, resource allocation, delivery timelines, and execution priorities. • Lead cross-functional planning cadences and operational reviews that improve transparency, accountability, and decision-making. • Connect Marketing Ways of Working Across Teams: Harmonize workflows and operating rhythms across Product Marketing, Creative & Content, Communications, Channel Marketing, Growth & Engagement, Events, and other functions by implementing scalable processes, governance models, intake systems, and collaboration frameworks that improve execution quality and reduce operational friction. • Partner Cross-Functionally to Drive Strategic Execution: Serve as a strategic operational partner across business, product & technology, finance, legal, operations, and customer service teams, leading complex cross-functional initiatives while proactively identifying organizational risks, execution gaps, resource constraints, and process inefficiencies to ensure alignment with company and GTM priorities. • Optimize Tools, Reporting & Operational Visibility: Own and evolve the marketing organization’s work management ecosystem, including Asana and related operational tools, while developing executive dashboards, reporting frameworks, operational KPIs, templates, playbooks, and AI-enabled workflows that improve visibility, consistency, efficiency, and scalability across the organization. • Champion Continuous Improvement & Organizational Excellence: Foster a culture of accountability, collaboration, agility, and continuous improvement by leading operational transformation initiatives, driving adoption of new tools and processes through effective change management, and continuously refining marketing operating models to support evolving business needs and future growth.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We're looking for a dedicated, detail-oriented and outgoing professional who thrives on the challenge of assisting our existing customer base, welcoming in the millions of collectors yet to discover the magic of PSA, tapping into collecting communities far and wide and, ultimately, making the experience of grading with PSA seamless for all. This role reports to the Manager, Social Media within PSA’s Marketing team, and work from our Santa Ana or Jersey City office. We believe that there is significant value in in-person collaboration. If you live within a 1-hour commuting distance to our Santa Ana office, you will be required to be on-site most of the time. This will be discussed further as part of the recruiting process. What You’ll Do: - Manage customer engagement across owned platforms: This role will be responsible for customer engagement and assistance across multiple channels, including but not limited to public inquiries and private direct messages across Instagram, X/Twitter, Facebook and more. This scope will also include proactively seeking and resolving community issues on non-owned channels, such as message boards or public community groups. This role will also include scoping and managing potential new community channels. PSA will be utilizing Sprinklr to assist with community management and publishing efforts, giving the person in this role a premium tool to utilize for success - Work closely with key Marketing stakeholders and Customer Support: This position will be part of PSA’s Marketing organization primarily, working with multiple stakeholders on customer acquisition strategies and tactics, while also working closely with PSA’s Customer Support and CRC teams, ensuring best-in-class direct customer assistance - Develop & execute customer acquisition strategy: Meeting PSA’s customers – both new and existing – where they are is a core business focus, and that extends well beyond physical location. This position will be responsible for developing a strategy to reach PSA’s customers who are either experiencing issues or interested in PSA’s authentication & grading services, but have not yet engaged with PSA directly - Drive community engagement and activation at in-person events: As PSA continues to ramp up its presence at hobby shows and with local card shop drop-off events, this position will assist with in-person activation that enhances the customer experience - Assist with PSA social media content management: This position will also have integration with executing PSA’s overall social media content strategy, offering data- and experience-driven insights on how we can continually tailor our efforts to best help our customers - Elevate Brand Visibility: Maintain a consistent presence in the digital landscape, strategically sharing our narratives, strengthening our brand positioning and ensuring our company remains top-of-mind within the collecting community Who You Are: - Collecting Enthusiast: You have a genuine passion for collecting, which allows you to speak from a knowledgeable position and engage credibly with experienced collectors, journalists and content creators in the hobby. - Strategic Communicator: You communicate professionally with key internal stakeholders and external partners & customers alike, with a track record of developing successful communications strategies that drive engagement and growth. - Relationship Builder: Your ability to cultivate and nurture relationships with key internal stakeholders & partners and also customers is second to none. You're a skilled collaborator, as well. - Social Media Savvy: You not only have excellent, professional communications skills, but you know digital community spaces well. You’re well-versed in 1:1 interaction and engagement on platforms ranging from Instagram and Facebook to Reddit and Discord, both in terms of public-facing communications and also private customer communications. - Experienced Professional: Your background includes experience (1-3 years+) in customer engagement, external communications and/or social media management and strategy, ideally within a consumer-focused or hobby-based industry. Salary Range: The salary range for this position is $57,499 - $76,440. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. Reasons To Join Us: - Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision - Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits - 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals - Vacation: All salaried employees are eligible for flexible time-off - Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays - Employee Discounts: Employees receive discounts on select grading services for approved submissions - Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs - Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We’re looking for a Social Media Coordinator to join our Marketing team to ensure PSA's content reaches the right audiences, on the right platforms, at the right time with consistency, accuracy, and a data-informed approach that strengthens the brand's presence across the collectibles hobby community. You’ll report to the Manager, Social Media and work from our Santa Ana or Jersey City office. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process. What You'll Do: - Schedule and deploy social media content across all Collectors platforms, ensuring accurate timing, proper formatting, and platform-specific optimization for each post. - Execute social media campaigns and promotions by deploying existing and approved content that is appropriate for the broader collectibles marketplace. - Maintain, manage, and consistently execute against a regular social media content calendar, ensuring content is published on schedule and optimized for each platform. - Monitor activity on the company's branded social media platforms across Facebook, Instagram, X (Twitter), YouTube, TikTok, Threads, LinkedIn, Reddit, and Discord. - Coordinate with internal creative and marketing teams to receive, organize, and deploy approved content assets — including copy, images, graphics, and video — ensuring all posts are on-brand and published accurately. - Monitor, analyze and report on social media analytics, metrics, and audience sentiment across all platforms — translating data into actionable insights to set quarterly goals and continuously evolve the overall content strategy. - Remain up-to-date with changes and new features across all social media platforms to ensure maximum effectiveness of social media strategy and implementation. Who You Are: - 1–2 years of social media, digital or content marketing experience, with a focus on content scheduling and deployment. - Degree preferred in business, marketing, advertising, PR or related field. - Familiar with all major social platforms, including Facebook, Instagram, X (Twitter), YouTube, TikTok, Threads, LinkedIn, Reddit, and Discord. - Proven experience managing and executing against a social media content calendar with precision and consistency. - Key understanding of branding, competitive analysis, audience building, web and social analytics, targeted content, native content, and social trends. - A passionate collector who is in tune with the collectibles hobby and stays up on its latest trends and news. - Demonstrated experience using social listening and sentiment analysis tools (e.g., Sprinklr, Sprout Social, Hootsuite Insights or comparable platforms) to monitor brand health and community perception. - Proficiency with social media management and scheduling platforms such as Sprinklr, Sprout Social, Later or comparable tools. - Ability to build KPI reports, analyze results and handle data requests. Salary Range: The salary range for this position is $57,499-$76,440. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: - Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision - Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits - 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals - Vacation: All salaried employees are eligible for flexible time-off - Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays - Employee Discounts: Employees receive discounts on select grading services for approved submissions - Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs - Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We're seeking a Field Marketing Coordinator to join our Growth and Engagement team to assist with planning and executing our exciting Drop-Off Events (with Local Cards Shops and other industry partners). The ideal candidate will possess a background in event management, exceptional organizational skills, a passion for collectibles and the hobby, and experience with customer service. You’ll report to the Drop Off Events Manager and work from our Santa Ana or Jersey City office. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process. What You’ll Do: - Event Strategy: Develop and execute comprehensive Drop-Off event strategies with the Drop Off Events Manager that are aligned with Collectors' objectives, for Drop-Off Events with significant brand presence - Event Planning: Oversee end-to-end event planning, including budgeting, logistics, venue selection, vendor management (if necessary), and the development of event timelines for a wide range of Drop–Off Events - Marketing Integration: Collaborate with the marketing team to ensure event marketing plans are aligned with overall marketing strategies, encompassing pre-event, on-site, and post-event efforts - Stakeholder Engagement: Liaise with internal and external stakeholders, including card shop owners, industry partners, vendors, collectors, and the Operations and Customer Care teams to ensure the successful execution of events - Metrics and Reporting: Establish key performance indicators (KPIs) for your events and provide regular reports on event success, ROI, and attendee feedback Who You Are: - 3+ years of proven experience in event planning/coordination, ideally including significant exposure to - Bachelor's degree in Marketing, Business, or related field preferred - Strong understanding of collectibles fandom culture and ability to create engaging brand experiences - Ability to manage and work collaboratively with multiple stakeholders - Exceptional organizational and project management capabilities - Excellent communication, negotiation, and interpersonal skills - Ability to work in a fast-paced environment and manage multiple projects simultaneously - Intermediate to advanced Google Suite - A passion for collectibles and an understanding of the Collectors Portfolio’s authentication and grading processes - Approximately 30% travel is required to attend events Salary Range: The salary range for this position is $57,499-$76,440. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. Reasons To Join Us: - Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision - Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits. - 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals - Vacation: All salaried employees are eligible for flexible time-off - Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays - Employee Discounts: Employees receive discounts on select grading services for approved submissions - Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs - Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Candidates must be authorized to work in the United States. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We are hiring an Analytics Manager to join our Growth Analytics team. This team is responsible for the strategy and execution of scaling the core PSA grading business, marketplace business, and new initiatives. The ideal candidate is an independent thinker with a bias for action, and is equal parts analytical, strategic, and entrepreneurial. This candidate will be familiar with core concepts across the technology landscape and will have expertise in marketing analytics and/or product analytics. Intellectual curiosity is a must, and prior experience or interest in D2C businesses is a bonus. You’ll report directly to the Senior, Supply and Infrastructure. Remote or hybrid candidates will be considered. This will be discussed further as part of the recruiting process. What you’ll do: - Develop and own reporting and insights focused on customer activation and retention - Conduct in-depth analyses to identify opportunities to optimize existing customer experience flows, identify new opportunities, and inform business strategy; synthesize findings and make recommendations to stakeholders. - Partner with data platform, marketing and product teams to define key metrics necessary to meet business objectives - Build automated reports and dashboards to evaluate business performance and provide actionable insights to executives and stakeholders - Utilize the strategic insights you identify to lead and manage growth initiatives for the business Who you are: - 5+ years of experience in a relevant product, data, or analytics role, preferably with experience in consumer technology - Expert experience pulling large, complex datasets using SQL and building data abstractions to support reporting and analysis; experience building data pipelines with dbt a plus - Self-starter and natural problem solver who thrives in dynamic, fast-paced environments - Familiarity with data visualization tools like Tableau, Lightdash, Mode, Looker, etc. - Deeply analytical thinker who is passionate about using data to drive impact for customers and the business - Excellent written and verbal communication skills; highly organized and detail oriented - Bachelor’s degree is required, candidates holding a Master's degree or equivalent in a quantitative field is strongly preferred. Salary Range: The salary range for this position is $105,611 - $171,462. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. #BI-hybrid #BI-remote #LI-remote Reasons To Join Us: - Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision - Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits - 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals - Vacation: All salaried employees are eligible for flexible time-off - Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays - Employee Discounts: Employees receive discounts on select grading services for approved submissions - Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs - Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We are looking for a Market Research Manager to join the Customer Insights team at Collectors. This is an exciting time to join the growing collectibles space. This role will serve as the engine behind our understanding of our customers and the card collecting market, moving beyond the “what” is happening to “why” it matters. This is a high-impact role where your analysis of brand health and customer sentiment will directly influence key marketing, product and business decisions. The ideal candidate will have broad methodological experience, with a strong quantitative background. You will lead projects focused on brand health tracking, market positioning and competitive intelligence, and collaborate across multiple stakeholder teams - from Marketing, Product, Growth, Finance and with senior executives. Remote or hybrid candidates (close to Santa Ana or Jersey City office) will be considered. This will be discussed further as part of the recruiting process. What You'll Do: - End-to-End Research: Independently lead all phases of quantitative/qualitative research, from design, recruitment, fieldwork, moderation and reporting out to key stakeholders. - Brand Tracking: Own the CSAT and brand health tracking programs, monitoring key metrics like brand/feature awareness, satisfaction and perceptions to key stakeholders. - Strategic Market Research Studies: Lead custom, primary research like card collecting attitudes & usage studies, concept testing, competitive analyses, churn analyses and more. - Monitor Industry Trends: Monitor industry trends, product launches, positioning, partnerships, pricing, customer engagement, etc. within the card collecting hobby. - Collaboration: Partner with cross-functional teams to identify research needs and deliver insights that influence decision-making Who You Are: - Research Experience: 5+ years of experience in market research at an agency or client side. - Strong Quant + Qual Experience: Strong experience in both quant/qual methods, with heavier expertise in surveys (e.g., survey design, sampling, weighting and data processing) and ability to moderate interviews. Experience with MaxDiffs, conjoints, segmentations a plus. - Technical Proficiency: Experience with survey platforms (Qualtrics, SurveyMonkey, Alchemer, etc.) and familiarity with statistical software (SPSS, DisplayR, Q, etc.) - Attention to Detail: Ensures good data hygiene when launching surveys or compiling data (for example, when managing survey logic proofing, link testing and QA) - Analytical Mindset: An ability to look at a dataset and see the narrative, not just the numbers. The ability to interpret complex data and provide actionable insights to tell a strong story. Salary Range: The salary range for this position is $110,891 - $180,035. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: - Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision - Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits - 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals - {Non-Exempt} Vacation: All full-time employees are eligible for paid vacation9 - {Salaried} Vacation: All salaried employees are eligible for flexible time-off - Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays - Employee Discounts: Employees receive discounts on select grading services for approved submissions - Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs - Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.