Medical Device Logistics Specialist
Location
Missouri
Posted
6 hours ago
Salary
0
Seniority
Senior
Job Description
Medical Device Logistics Specialist
InfuSystem
• Perform cleaning, disinfection, and basic maintenance of company devices used in clinical settings • Ensure timely turnaround of devices between patient uses to support uninterrupted clinical operations • Maintain accurate records of device usage, processing, and inventory • Follow all infection control and safety protocols as outlined by both the company and the customer site • Communicate effectively with clinical staff and internal teams to report issues, request supplies, or escalate concerns • Conduct routine checks to ensure devices are functioning properly and report any malfunctions • Support training and onboarding of new staff at the customer site as needed • Maintain a clean, organized, and compliant work area • Consistently uphold and exceed QA and QC standards while meeting production goals by adhering to established protocols, working efficiently, and collaborating with team members and client personnel to ensure high-quality results and optimal workflows • Delivering cost-effective and timely maintenance of medical devices to meet customer needs • Recording key details of service actions and observations regarding devices conditions and operations • Precisely adhere to established processes and procedures to diagnose, test, and recertify devices • Accurately documenting actions into the company management systems including correct details on labor, equipment, and performance results • Comprehend and implement the principles of 5S workplace organization • Ensure completion of annual compliance training to maintain regulatory standards, uphold company policies, and promote a culture of accountability and ethical practices • Provide valuable feedback to leadership regarding emerging issues with devices and processes, contributing to continuous improvements in service quality, efficiency, and customer satisfaction • Stay flexible, open-minded, and eager to learn while sharing knowledge with colleagues, ensuring that the team collectively always meets and exceeds customer expectations • Consistently and efficiently perform routine maintenance on a select range of device models • Accurately document and submit expense reports in a timely manner, ensuring compliance with company policies and maintaining transparency in field-related expenditures • Deliver exceptional customer service by ensuring clear, concise, and effective communication with clients, fostering strong relationships and consistently achieving high levels of customer satisfaction • Demonstrate strong self-management skills by independently prioritizing tasks, meeting deadlines, and maintaining productivity with minimal supervision in dynamic field environments • Travel to and between client sites to perform on-site decontamination, evaluation, testing, and support, ensuring high-quality service delivery and client satisfaction • Perform annual preventative maintenance and remediation services as needed on assigned medical equipment • Perform other related duties as required to support departmental goals and organizational needs
Job Requirements
- Own transportation, and active/valid car insurance
- Valid and unexpired Drivers License at all times
- Real ID (eff May 2025) or U.S. Passport
- High school diploma or equivalent required; associate degree or technical certification preferred
- Prior experience in a healthcare or device processing environment is a plus
- Strong attention to detail and ability to follow strict protocols
- Excellent communication and interpersonal skills
- Ability to work independently at a customer site with minimal supervision
- Basic computer skills for logging data and communicating with internal systems
- Perform basic troubleshooting to identify and resolve common technical or operational issues
- Knowledge of Microsoft Office Suite to include word, excel and outlook
Benefits
- Health plan options that include an employer contribution
- Health Savings Account (HSA)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- Dental and Vision premiums covered by InfuSystem
- Life Insurance, STD & LTD
- Paid Parental Leave
- Adoption and Fertility Assistance
- 401(k) with a specified Company Match
- Employee Stock Purchase Program
- Tuition Assistance
- Generous Paid Time Off plan
- Employee Assistance Program
- Competitive Pay
- Employee Referral Bonus
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