Role Description We are looking to fill a Support Specialist role on our Fandango 1 team. Our team is responsible for consulting on all matters related to the technology solutions our Partner Cinemas use to successfully run their businesses. This role performs a wide variety of tasks, acting as both an industry and technology consultant while providing elite service rarely found in the cinema industry. Please note the schedule for the position: - Days: Tuesday through Saturday - Hours: 3:00 PM – 12:00 Midnight PT (6:00 PM – 3:00 AM EST) If you have a passion for solving problems and helping people improve their operations, this is a great opportunity for you. Qualifications - Tech-savvy with working knowledge of MS Windows & Office, plus an introductory or better understanding of networking, TCP/IP, and LAN functionalities. - Ability to quickly learn new software and technologies. - High energy, engaging personality, and patience with users across all technology skill levels. - Experience may include any of the following: - Technical background in a help desk environment requiring customer service - Education or degree in: - Information Technology (IT) - Computer Science - Networking - Database Management - System Administration - Web Design/Development - Cybersecurity - Software Development - Or other relevant technical fields - Technical certifications is a plus. Requirements - Bachelor’s degree in Computer Science, IT, or a related field (desired). - Prior experience with Cinema software is a plus. - Experience administering, managing, or supporting point-of-sale systems in retail or F&B, and/or online reservation systems. - Familiarity with Salesforce.com. - Knowledge of the cinema industry preferred; previous cinema or cinema tech experience strongly desired. - Advanced problem solving and analytical skills. Benefits - This position is eligible for company sponsored benefits, including: - Medical, dental and vision insurance - 401(k) - Paid leave - Tuition reimbursement - A variety of other discounts and perks - Compensation Range: $24.04 an hour.

Role Description - Performs tasks based on established procedures. - Uses data organizing and coordination skills to support the business and perform technical work. Qualifications - Requires vocational training, certifications, licensures, or equivalent experience. - Developed proficiency within a range of analytical or operational processes. Requirements - Completes different assignments, dependent upon the assignment. - Works within established procedures and practices. - Establishes the appropriate approach for new assignments. - Acts as an informal resource for colleagues. - Completes work with limited supervision. Benefits - Developed skills in a range of processes, procedures, and systems. Company Description - Supports the achievement of company goals by understanding team integration and best ways to integrate teams. - Impacts the accuracy of own work. - Uses discretion to change work procedures and practices. Responsibility Statements - Prepares journal entries. - Maintains and reconciles ledger accounts. - Reconciles sub-ledgers with general ledger, finalizes intercompany reconciliation process, and liaises with AP and business. - Finds process gaps and provides improvement recommendations. - Supports project tracking and reporting support tasks. - Ensures integrity of the entire Report to Record process. - Prepares and assigns unreconciled items to reviewers. - Provides real-time suggestions for accuracy and efficiency in quality efforts. - Provides feedback on errors to reviewers. - Imparts training when necessary. - Performs other duties as assigned. - Complies with all policies and standards.

• Coding & Documentation: Review patient medical records to extract information and assign accurate diagnosis and procedure codes. • Claim Submission: Create, review, and submit clean claims to insurance payers using billing software. • Revenue Management: Follow up on unpaid claims, handle denials, initiate appeals, and manage accounts receivable. • Patient Interaction: Handle inquiries regarding bills, explain insurance coverage, and set up payment plans. • Team Communication: Weekly outreach for any items that are blocking billing must be completed in a professional and timely manner. • Compliance: Maintain strict confidentiality and adhere to HIPAA regulations and, if applicable, CMS guidelines. • Data Integrity: Maintain a 100% accuracy between codes assigned and documented time, ensuring every interaction is documented for clinical continuity and reimbursement. • Startup Agility: Assist the Revenue Cycle and Operations teams in testing new workflows, documenting "what works," and taking on special projects as the company scales.

Role Description As a Billing Specialist at Storable, you’ll play a key role in our Order to Cash Operations, ensuring that customer orders flow smoothly from quote creation through invoicing and payment collection. This is a highly cross-functional role working across multiple software platforms and partnering with teams such as Sales, Accounting, Client Care, and Implementation. - Maintain accurate customer data across internal systems (Salesforce, NetSuite, and others). - Respond promptly and professionally to internal and external inquiries. - Audit and fulfill requests related to customer orders, accounts, and billing activities. - Collaborate with cross-functional teams to resolve discrepancies or process breakdowns. - Contribute to process documentation (SOPs) and share feedback for continuous improvement. - Participate in training, pilots, and testing of new tools or workflows. - Manage workload independently and maintain SLAs for accuracy and responsiveness. - Exemplify Storable values through collaboration, integrity, and a customer-first mindset. Qualifications - 3+ years in a client-facing billing, order management, or financial operations role. - Strong understanding of order-to-cash workflows and customer lifecycle operations. - Excellent attention to detail and ability to manage multiple priorities simultaneously. - Strong analytical and problem-solving skills; comfortable interpreting financial data. - Outstanding communication and interpersonal skills with a collaborative mindset. - Ability to work independently and maintain accountability for quality and timeliness. - Proactive approach to learning, adapting to change, and improving processes. Requirements - Bonus Points: - Bachelor’s degree in Business, Accounting, or a related field. - Experience with Salesforce, NetSuite, or similar CRM/ERP systems. - Demonstrated success in billing, collections, or sales support environments. - Participation in process improvement or system enhancement projects. Benefits - Competitive salary and benefits package. - Medical, dental, and vision coverage. - Bonus plan. - Self-development programs (including LinkedIn Learning).