VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.
Support Specialist
Location
United States
Posted
3 days ago
Salary
$24 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Support Specialist
Versant
Role Description We are looking to fill a Support Specialist role on our Fandango 1 team. Our team is responsible for consulting on all matters related to the technology solutions our Partner Cinemas use to successfully run their businesses. This role performs a wide variety of tasks, acting as both an industry and technology consultant while providing elite service rarely found in the cinema industry. Please note the schedule for the position: - Days: Tuesday through Saturday - Hours: 3:00 PM – 12:00 Midnight PT (6:00 PM – 3:00 AM EST) If you have a passion for solving problems and helping people improve their operations, this is a great opportunity for you. Qualifications - Tech-savvy with working knowledge of MS Windows & Office, plus an introductory or better understanding of networking, TCP/IP, and LAN functionalities. - Ability to quickly learn new software and technologies. - High energy, engaging personality, and patience with users across all technology skill levels. - Experience may include any of the following: - Technical background in a help desk environment requiring customer service - Education or degree in: - Information Technology (IT) - Computer Science - Networking - Database Management - System Administration - Web Design/Development - Cybersecurity - Software Development - Or other relevant technical fields - Technical certifications is a plus. Requirements - Bachelor’s degree in Computer Science, IT, or a related field (desired). - Prior experience with Cinema software is a plus. - Experience administering, managing, or supporting point-of-sale systems in retail or F&B, and/or online reservation systems. - Familiarity with Salesforce.com. - Knowledge of the cinema industry preferred; previous cinema or cinema tech experience strongly desired. - Advanced problem solving and analytical skills. Benefits - This position is eligible for company sponsored benefits, including: - Medical, dental and vision insurance - 401(k) - Paid leave - Tuition reimbursement - A variety of other discounts and perks - Compensation Range: $24.04 an hour.
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