• Responsible for driving sales of transformer oil and SF6 products and services within targeted markets. • Focus on developing new business through proactive direct sales while also supporting and growing relationships with existing customers, resellers, and distribution partners. • Provides technical and applications expertise to end-users, ensuring customers receive the right solutions while strengthening Enervac's market presence and sales performance. • Identify and develop new customers and applications. • Participate in on-site meetings with prospects and customers. • Provide market and application information for the defined markets. • Help produce marketing materials including presentations, bulletins, sales and technical manuals. • Review and analyze customer requirements through data sheets, blueprints, or other information to develop and prepare a detailed proposal. • Review proposals for compliance with company standards and contract language. • Provide technical, installation and troubleshooting consultation with customers, sales and other Company departments. • Market/sell products to the power generation, transmission, and distribution as well as other product-related market segments. • Identify key prospects, complete needs assessments, generate and qualify leads. • Develop sales plans to meet/exceed established quotas. • Maintain CRM per company guidelines. • Routinely track and communicate with management sales prospects, competitive threats, revenue/profit expectations, etc. • Participate in promotional events like conferences, trade shows, and industry relations programs.

• Work to identify and develop new customers and applications. • Participate in on-site meetings with prospects and customers. • Provide market and application information for the defined markets. • Help produce marketing materials including presentations, bulletins, sales and technical manuals. • Review and analyze customer requirements through data sheets, blueprints, or other information to develop and prepare a detailed proposal which describes: type of equipment needed, price, delivery time and financial terms for the described product. • Review proposals for compliance with company standards and contract language. • Provide technical, installation and troubleshooting consultation with customers, sales and other Company departments. • Market / sell products to the power generation, transmission and distribution as well as other product related market segments. • Identify key prospects, complete needs assessments, generate and qualify leads. • Develop sales plans to meet/exceed established quotas. • Maintain CRM per company guidelines. • Routinely track and communicate with management sales prospects, competitive threats, revenue/profit expectations, etc. • Participate in promotional events where prospective customers meet – conferences, trade shows, and industry relations programs. • Interact and communicate with all levels of employees within the Company, as well as suppliers, customers and peers effectively. • Comply with policies, procedures, standards and rules of the Company. • Maintain quality assurance policy consistent with ISO standards. • Maintain work area in a clean, orderly and safe manner. • Regular and reliable attendance is an essential requirement of this position. • All other job-related duties assigned.

Role Description SHAZAM is looking for a Fraud Specialist to join our team. In this role, you will work as a call center professional to help identify and reduce fraud to protect cardholder accounts and minimize financial risks to our financial institutions. This position is remote and starts at $20.00/hour plus shift differential. What you'll do: - Receive incoming and initiate outbound calls to cardholders to verify suspicious debit card activity. - Acquire a comprehensive understanding of fraud case management through our fraud detection system. - Identify emerging fraud trends and assist in the mitigation of fraudulent transaction activity. - Demonstrate professional and respectful interaction with internal and external customers. Qualifications - Experience in banking, financial services, or fraud detection is helpful but not required. - Demonstrated reliability and dependability in a metrics-driven environment. - Ability to work in a fast-paced inbound and outbound call center environment with a positive and professional attitude. - Must be passionate about contributing to an organization focused on continuously improving and reaching goals. - Experience in using Microsoft Office. - Ability to multi-task by using multiple computer screens and talking-and-typing while on the phone with cardholders and financial institutions. Benefits - Monthly incentive pay, with an annual employee bonus program. - Pay differential for bilingual individuals. - Supportive, collaborative, inclusive, and diverse workforce. - Career learning, development, and growth opportunities. - Culture of respect and dignity, teamwork, honesty, and integrity. - Excellent benefits: - Health, dental, and vision insurance - 401(k) retirement plan with company match - Flexible spending and health savings accounts - Life insurance and short- and long-term disability provided at no cost - Time away from work – PTO, VTO, paid parental leave, and company holidays - Educational assistance - Professional Certification Bonus program

• Supporting the onboarding, training, and ongoing development of Production team members • Work closely with Production and Operations leadership • Ensure team members are properly trained on mortgage guidelines, systems, loan processes, customer communication, and company procedures • Monitor production workflow trends • Provide coaching and support to improve operational consistency and loan quality throughout the organization • Develop and maintain training materials, job aids, process guides, and reference documentation • Provide guidance and support regarding loan file setup, disclosures, prequalification, submission expectations, and processing workflow • Support training initiatives related to Encompass and other mortgage technology systems • Coordinating with Production and Operations leadership to identify training needs and performance improvement opportunities • Monitoring trends, recurring issues, and operational challenges