Mutual of Omaha Mortgage

• Supporting the onboarding, training, and ongoing development of Production team members • Work closely with Production and Operations leadership • Ensure team members are properly trained on mortgage guidelines, systems, loan processes, customer communication, and company procedures • Monitor production workflow trends • Provide coaching and support to improve operational consistency and loan quality throughout the organization • Develop and maintain training materials, job aids, process guides, and reference documentation • Provide guidance and support regarding loan file setup, disclosures, prequalification, submission expectations, and processing workflow • Support training initiatives related to Encompass and other mortgage technology systems • Coordinating with Production and Operations leadership to identify training needs and performance improvement opportunities • Monitoring trends, recurring issues, and operational challenges

• Develop, document and improve underwriting guidelines to ensure consistent, high quality underwriting in collaboration with Operations, Compliance, and Corporate training. • Ensure that underwriting turn times and decisions are sound and within the scope of good business practices and company policies. • Instruct and lead underwriting team in appropriate risk management principles and how to interpret and apply credit guidelines and procedures. • Identify audit finding issues and underwriting training opportunities. • Evaluate funding requests and escalated requests by assessing risk across multiple attributes of data and determining appropriate funding limits. • Ensures administrative and operational compliance with regulatory requirements and upholds Fair Lending Practices as well as credit policies and underwriting procedures. • Responsible for Credit, Quality Control, Appraisal Management and Risk Analysis. • Review and assess compliance and quality outcomes identified in the various stages of underwriting reviews and develop action plans to correct deficiencies. • Implement regulatory, Agency, Investor and mortgage insurer guideline changes. • Make recommendations to management regarding additional credit enhancements needed to make deals more acceptable. • Manage credit risk in a manner consistent with the loan quality targets established. • Provide leadership, guidance and underwriting support. • May perform other duties and projects as assigned.

Role Description Calling all Top Producers or Current Branch Managers! Remote in the Orlando, FL area. Are you a top producer waiting for your chance to run your own office, or an established Branch Manager looking for stability in uncertain times? Now is the time to make a move – let's talk! At Mutual of Omaha Mortgage, Branch Managers oversee and serve many duties including: - Sales - Recruiting - Administration - Staff supervision - Client networking Branch Managers work strategically with their sales team in collaboration with operations staff; overseeing their branches responsibilities for active production and pipeline management. This position has a $36,000 base salary plus incentive pay. Branch Managers are in charge of all activities at the branch, adhering to company policies and guidelines, and serve as the liaison to all other divisions of the company and executive leadership team. If you want to work with a winning team and a legendary brand name, this is the place. Additional Responsibilities Include: - Stay current and up to date on all loan program guidelines (FHA, VA, FNMA, FHLMC) and federal and state regulations. - Collaborate with corporate management and executive management team to execute company goals and sales. - Coordinate sales and operations team meetings according to company’s objectives and goals. - Conduct trainings according to industry and company updates. - Tracking and improving employee performance, including daily pipeline review and management. - Meet all company sales goals. - Recruit top mortgage professionals. - Maintain and develop new marketing strategies. - Develop and maintain strategic client relationships that are congruent with Mutual of Omaha Mortgage’s corporate objectives and goal. - Calculate, review, and submit employee commission statements and payroll according to accounting and payroll guidelines and deadlines. Qualifications - Minimum 2 years recent experience as a Mortgage Branch Manager with proven production history. - Robust knowledge of FNMA/FHLMC and FHA/VA programs. - Working knowledge of Encompass and Velocify (Leads 360). Benefits - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday). - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage. - Vision Coverage. - Company Paid Life Insurance. - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - 401K with a generous employer match. - Free Legal Services. - Employee Loan Program.

Role Description This is a great opportunity to launch your career into the reverse mortgage industry with our 12-month development program. Come join the winning team, with over 100 years of success and stability. We give you all the tools and training that you need to succeed in this rewarding career. We work with retirees to strategically improve the sustainability of their retirement income. - Our leading-edge compensation package sees our Loan Officers on average, earning $150,000 annually with the potential for more. - State/local minimum wage base hourly non-recoverable draw plus commission for the first 12 months while we help you grow your business. - Industry leading training from the nation’s top sales leaders. - Brand recognition of a Fortune® 300 organization founded in 1909. - World-class sales, marketing, and operations support. - Revolutionary sales process for working with both consumers and professionals. Qualifications - Successful traditional mortgage loan originators are encouraged to apply. - Remote in the Baltimore/DC, MD area. Benefits - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday). - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage. - Vision Coverage. - Company Paid Life Insurance. - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - 401K with a generous employer match. - Free Legal Services. - Employee Loan Program. Company Description Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package.

Role Description This position provides operations leadership, coaching, and oversight for functions of all Wholesale lines of business, with a focus on managing the Client Experience through the accurate application of enterprise guidelines and risk tolerance framework. In addition, as a member of the larger Production Support team, partner with other stakeholders to deliver credit-based and strategy-based initiatives to credit employees across all Divisions. Liaison with Wholesale sales leadership and Wholesale client support leadership. Essential Duties and Responsibilities - Minimum of 2 years Reverse Operations Experience across CLS, PA, and Broker channels, including leadership experience within Operations. - (DE) Underwriting experience is preferred. - Oversees daily loan operations workflow to ensure tasks are completed accurately and within required SLAs. - Work with the sales team to deliver excellent customer service and support to third party partners. - Review escalations for resolution of complex issues with both internal and external partners. - Identify areas for improving process efficiency and recommend possible improvements. - Assists the Wholesale Operations Manager with onboarding and training team members. - Understands government, regulatory and Mutual guidelines to ensure all loans meet these standards. - Ability to work well under pressure with multiple initiatives/deadlines occurring simultaneously. - Strong leadership, communication and organizational skills. - Other duties as assigned. Qualifications - Minimum of 2 years Reverse Operations Experience. - Leadership experience within Operations. - (DE) Underwriting experience is preferred. - Strong leadership, communication and organizational skills. Requirements - Ability to work well under pressure with multiple initiatives/deadlines occurring simultaneously. - Understanding of government, regulatory and Mutual guidelines. Benefits - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday). - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage. - Vision Coverage. - Company Paid Life Insurance. - 401K with a generous employer match. - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services. - Employee Loan Program. - 100% Remote.

Role Description Mutual of Omaha Mortgage is seeking an organized and detail-driven Program Manager Assistant to support our Vendor Management team. This role plays a key part in a high-priority initiative to audit, migrate, and operationalize our vendor management program. The ideal candidate is a fast learner who thrives on process, takes ownership of tasks, and communicates clearly across teams. No prior vendor management experience is required — we will train you on our systems and workflows. Key Responsibilities - Vendor Audit & Reconciliation - Compare vendor records across internal systems to identify gaps, duplicates, and discrepancies - Identify internal relationship owners for each vendor and coordinate with them to initiate the required approval process - Track progress across the full vendor population and follow up until all vendors are fully reviewed and approved - Vendor Data Migration - Export and transfer vendor records from legacy systems into the new vendor management platform - Map and update data fields from existing project tracking tools into the corresponding fields in the new system, ensuring accuracy and completeness throughout the migration - Annual Vendor Oversight - Coordinate outreach to distribute vendor questionnaires to all active vendors on an annual basis - Collect and organize completed risk assessments - Assign oversight responsibilities to the appropriate internal owners - Facilitate the vendor approval workflow through to completion - New Vendor Onboarding (Ongoing) - Intake new vendor requests and initiate the onboarding workflow in the vendor management system - Assign and distribute the appropriate due diligence questionnaire to the vendor - Upon receipt of the completed questionnaire, schedule and facilitate a review meeting with internal subject matter experts - During review meetings: capture notes, support completion of the risk assessment, and document assigned oversight responsibilities - Monitor all oversight tasks through to completion, following up with owners as needed - Once all approvals are received, route the vendor engagement to the contracting team - After contracting is finalized, record any identified fourth-party relationships in the vendor management system Qualifications - High school diploma required; associate's or bachelor's degree preferred - Strong attention to detail and comfort working through multi-step processes - Proficiency in Microsoft Office Suite, especially Excel and Outlook - Experience with project tracking or workflow management tools a plus - Clear and professional written and verbal communication skills - Ability to manage a task list independently and follow through on action items - Prior administrative, operations, or vendor coordination experience a plus but not required Requirements - $19 – $22 per hour, based on experience - Structured onboarding and hands-on training in vendor risk management - Exposure to compliance operations in a federally regulated lending environment - Mentorship from experienced program managers - Opportunity to grow within the organization as the program matures Benefits - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program - 100% Remote

Role Description We are seeking a technically capable Junior System Administrator to support the administration, maintenance, and optimization of our Consumer Direct platforms. This role will focus on: - System access management - Incident response - Platform troubleshooting - Lead management optimizations - Operational support across key systems including Relcu, Five9, and Botsplash This position requires hands-on experience with CRM & contact center platforms—preferably within the mortgage industry—and a strong foundation in SaaS environments, user provisioning, and system workflows. The ideal candidate is highly detail-oriented, analytical, and comfortable working in a fast-paced production environment. Qualifications - Minimum 1 year of hands-on CRM administration experience within the mortgage industry - Working knowledge of SaaS application administration, including user management, workflow configurations, and permission structures - Experience with ticketing systems (e.g., Jira, ServiceDesk) or similar project management tools - Strong troubleshooting skills with the ability to diagnose system, user, telephony, and data-related issues - Basic understanding of system integrations, APIs, and data synchronization between platforms - Proficiency in Microsoft Excel or similar tools for reporting and data analysis - Strong organizational skills with the ability to manage multiple concurrent tasks and priorities Requirements - 1 year of experience with Relcu, Five9, and Botsplash platforms - Experience with SQL, reporting tools, or data visualization platforms (Power BI, Tableau, Metabase) - 1 year of previous mortgage experience, preferably in Sales Operations, Technical Support, or Marketing support Benefits - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program - 100% Remote

Mutual of Omaha is a Fortune 300 Company with an iconic brand and outstanding customer loyalty. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below! Prior Reverse Mortgage Experience is required. Duties and Responsibilities: - Effectively manage and process a full pipeline of mortgage loan files - Evaluate loan files for regulatory compliance and completeness - Accurately review and input pertinent loan data into operational systems - Order supplementary vendor products, such as title reports and property appraisals - Obtain required underwriting conditions from loan officer and/or loan applicant(s) - Utilize FHA Connection to update loan data as needed - Communicate pipeline and file status to retail sales channels and management - Work closely with all operational departments to establish productive and efficient workflows - Complete required checklists and worksheets Experience and Education: - Minimum 2 years in reverse mortgage loan processing required - Bachelor’s degree preferred, but not required - Excellent computer skills with the ability to learn new systems - Knowledge of MS Office products - Strong customer service and time management skills a must - Highly motivated and determined to succeed in a competitive, time sensitive industry The hourly rate for this position is $24-30 per hour. Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program - 100% Remote

Join a winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years! Inspired by hometown values and a commitment to being responsible and caring for each other, Mutual of Omaha Mortgage exists for the benefit of our customers. With this excellent reputation, you will find your customers being more receptive because of our well branded name. Mutual of Omaha Reverse Mortgage employs a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. We are here to address and solve one of the most significant challenges facing the Baby Boomer Generation today- Financial Preparedness for their retirement years. We are committed to educating Retirees and their families on the value of a product that was created by the U.S. government during President Reagan’s term in Office. The Home Equity Conversion Mortgage (HECM) was designed to utilize the equity in the home as a means to assist a peaceful and secure transition to one’s retirement years. Many Financial Advisors are now realizing the value of this product as one of several key financial planning tools in retirement. Our team is committed to our customers, and we are here to assist on their timeline…not ours. Our Commitment to our customer is an educational process based upon an honest, ethical, and open dialogue. The Work: At Mutual of Omaha Reverse Mortgage, Loan Officers are trained to listen and build rapport, in addition to understanding and analyzing the full financial situations of our customers. Our goal is to provide the most appropriate financial solutions to meet each client's specific needs. The Person: - Is energetic and outgoing, with excellent communication skills and the ability to be persuasive, with good character and integrity - Connects quickly with consumers and builds rapport with potential clients - Exceptional written and verbal communication skills, including excellent following capabilities - Strong ability and passion for closing deals and negotiating - Possesses the ability to quickly identify customer's goals and objectives - Is an ambitious professional motivated by the opportunity for advancement - Flexible and adaptable, learns and reacts quickly in a fast-paced environment, and has the ability to multi-task - Strong sense of urgency and initiative to get things done - Ability to handle high volume of phone calls - Basic computer and data entry skills - Valid SAFE and State license or certification strongly preferred - Sales experience preferred - College degree preferred, but not mandatory The Perks: - One of the best consumer direct compensation plans in the market - Unstoppable marketing machine with LEADS, LEADS, LEADS - Ongoing sales training, teaching the most innovative sale methods and daily sales coaching - Incentive plans, competitions, company paid trips and contests - Continuous on-going training and internal growth - Extensive product line – products other lenders don't have. - Being a part of a dynamic and collaborative corporate culture that drives you to succeed - 100% Remote! State/local minimum wage base hourly + Commission, with many top producing loan officers earning six figures. Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program

Join a winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years! Inspired by hometown values and a commitment to being responsible and caring for each other, Mutual of Omaha Mortgage exists for the benefit of our customers. With this excellent reputation, you will find your customers being more receptive because of our well branded name. Mutual of Omaha Reverse Mortgage employs a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. We are here to address and solve one of the most significant challenges facing the Baby Boomer Generation today- Financial Preparedness for their retirement years. We are committed to educating Retirees and their families on the value of a product that was created by the U.S. government during President Reagan’s term in Office. The Home Equity Conversion Mortgage (HECM) was designed to utilize the equity in the home as a means to assist a peaceful and secure transition to one’s retirement years. Many Financial Advisors are now realizing the value of this product as one of several key financial planning tools in retirement. Our team is committed to our customers, and we are here to assist on their timeline…not ours. Our Commitment to our customer is an educational process based upon an honest, ethical, and open dialogue. The Work: At Mutual of Omaha Reverse Mortgage, Loan Officers are trained to listen and build rapport, in addition to understanding and analyzing the full financial situations of our customers. Our goal is to provide the most appropriate financial solutions to meet each client's specific needs. The Person: - Is energetic and outgoing, with excellent communication skills and the ability to be persuasive, with good character and integrity - Connects quickly with consumers and builds rapport with potential clients - Exceptional written and verbal communication skills, including excellent following capabilities - Strong ability and passion for closing deals and negotiating - Possesses the ability to quickly identify customer's goals and objectives - Is an ambitious professional motivated by the opportunity for advancement - Flexible and adaptable, learns and reacts quickly in a fast-paced environment, and has the ability to multi-task - Strong sense of urgency and initiative to get things done - Ability to handle high volume of phone calls - Basic computer and data entry skills - Valid SAFE and State license or certification strongly preferred - Sales experience preferred - College degree preferred, but not mandatory The Perks: - One of the best consumer direct compensation plans in the market - Unstoppable marketing machine with LEADS, LEADS, LEADS - Ongoing sales training, teaching the most innovative sale methods and daily sales coaching - Incentive plans, competitions, company paid trips and contests - Continuous on-going training and internal growth - Extensive product line – products other lenders don't have. - Being a part of a dynamic and collaborative corporate culture that drives you to succeed - 100% Remote! State/local minimum wage base hourly + Commission, with many top producing loan officers earning six figures. Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program