• Drive sales revenue • Build and structure the sales network • Establish and strengthen the brand within the local and regional ecosystem • Store visits: schedule appointments with stores (3–5 per day, Tuesday to Friday) • Prepare each visit by defining the objective and reviewing the client's delivered and pending orders • Present product ranges to stores • Obtain signatures on commercial terms • Take orders • Conduct stock counts and monitor store activity • Position products as part of promotional/commercial activities • Train customers on products • Organize consumer test events and open-house days • Retailer visits: record the report of each visit in the CRM software • Schedule appointments for the coming weeks • Log upcoming visits in the CRM • Monitor assigned territory sales: prepare progress reports, track developments and communicate regularly to your manager • Review customer accounts and their accounting status: forward necessary information to the France Sales Coordinator • Participate in trade shows, events, consumer tests and open-house days required to represent the brand (occasional, typically on weekends)

• Building strong relationships with brokers, consultants, producers, and broker dealers • Providing consultative guidance on product design, underwriting considerations, reinsurance parameters, and relevant regulatory requirements • Advancing new opportunities through the full sales lifecycle, including case design, proposal development, underwriting coordination, application support, and implementation • Maintaining a strong and actionable sales pipeline while contributing to growth, profitability, and overall business results • Collaborating across underwriting, legal, actuarial, product, and operations teams • Representing MassMutual in meetings, presentations, and industry forums

• Own the full sales cycle and help shape our GTM organization from day one • Convert customer interest into long-lasting partnerships • Represent the company at industry events • Create and close outbound opportunities on your own — full ownership from start to finish • Act as the voice of customers, bringing their feedback directly to the product team to shape the future of offering

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely • Educate clients on Fiserv happenings and our impact on their organization • Create an easy environment for clients to interact with and communicate with you and Fiserv • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects • Coordinate team education on Digital Channels and Electronic Payments products as needed • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues • Support client visits and conferences and ensure billing accuracy