• Lead a goal-oriented hospital housekeeping department to create a team environment that is effective, productive, and rewarding. • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect. • Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction. • Lead and manage team member recruiting, training, development, and assignments. • Perform daily inspections and assessments and coach and counsel team members. • Collaborate with department, facility, and company leadership to achieve goals. • Analyze data and make adjustments to meet facility, budget, and compliance goals. • Execute, maintain, and monitor quality control systems and budgets. • Drive compliance with health, safety, and industry regulatory agencies.

• Achieve sustainable business growth by positioning the company strategically within its markets and aligning operations with long-term objectives. • Deliver measurable improvements in scalability, efficiency, and operational excellence across the business. • Drive consistent revenue growth through effective market expansion, cross-selling, and customer-focused strategies. • Ensure customer satisfaction and loyalty remain strong, supporting high retention and advocacy. • Maintain clear, market-aligned product strategies and roadmaps that balance innovation with stability, supporting both new customer acquisition and retention. • Foster an environment of innovation and technology adoption, challenging the status quo and leveraging emerging tools (including AI) to improve products, services, and operations. • Own full P&L responsibility, ensuring revenue growth, profitability, financial discipline, and long-term resilience. • Translate deep financial insight into strategic and operational decisions that maximize value creation. • Meet or exceed key performance metrics including revenue, EBITDA, ROI, and customer retention. • Optimize capital allocation and ensure predictable financial performance across monthly, quarterly, and annual periods. • Build and sustain high-performing teams capable of delivering exceptional results across all functions. • Create a culture of accountability, innovation, and continuous improvement that enhances both individual and organizational performance. • Inspire, motivate, and develop teams to achieve ambitious milestones and exceed expectations. • Lead confidently through change, simplifying complexity, removing roadblocks, and executing strategies that deliver long-term business success. • Represent Tag Software Group leadership values by demonstrating humility, empathy, strategic judgment, and an entrepreneurial mindset in all decisions.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.. Job Description Role Overview The Hyperscaler Program Director will lead strategic initiatives across hyperscaler partnerships (AWS, Azure, GCP), This role is pivotal in scaling ServiceNow's hyperscaler motion, optimizing program execution, and enabling commercial success through operational excellence. We are looking for a highly skilled and experienced Project Manager to lead and oversee the Hyperscalers program delivery. As a Project Manager for Hyperscalers, you will be responsible for establishing and maintaining project management standards for strategic initiatives, ensuring projects are completed on time & within scope and reporting on status & results to senior leadership. This role requires a strategic thinker with excellent leadership and communication skills, capable of managing complex projects and teams. The ideal candidate will have a strong background in project management, a deep understanding of project management methodologies, and the ability to drive continuous improvement. You will work closely with senior leadership to align project goals with the organization's strategic objectives, provide guidance and support to project managers and cross functional teams while ensuring the successful delivery of strategic initiatives. This position demands a strategic thinker who takes a proactive approach to problem-solving, a keen eye for detail, and the ability to foster a collaborative and productive work environment while tackling ambiguity. Key Responsibilities - Lead strategic initiatives: They manage the full lifecycle of programs, from initial scoping and planning to execution and delivery. - Coordinate with cross-functional teams: Collaborate with and facilitate communication among diverse groups, including sales, engineering, product management, Operations and release teams. - Manage stakeholders and clients: Develop relationships with key hyperscalers, internal stakeholders, and partners to ensure programs are aligned with business goals. - Drive process improvement: Work to enhance efficiency and establish best practices for program delivery by refining processes, tools, and practices. - Identify and mitigate risks: They proactively address and resolve potential issues that could impact program timelines and results. - Operational Execution: - Manage intake, prioritization, and execution of hyperscaler initiatives using trackers and governance tools. - Drive automation and process improvements - Stakeholder Engagement: - Partner with Operations, GTM, Product, and Engineering teams to resolve blockers and accelerate delivery. - Represent hyperscaler strategy in executive forums and leadership syncs, including QBRs and enablement reviews. - Performance & Reporting: - Define and maintain KPIs and success metrics for hyperscaler programs. - Maintain dashboards and reporting cadences to track program health and surface risks. Qualifications - 10+ years in GTM operations, strategic program management, or business transformation in enterprise SaaS. - Proven experience leading hyperscaler or cloud transformation initiatives. - Strong understanding of regulated markets, data center strategy, and partner ecosystems. - Excellent communication, stakeholder management, and analytical skills. - Good understanding of Quote to Cash, Goal to Compensation and partner business processes. - Ability to thrive in a fast-paced, dynamic environment. - Strong problem-solving skills and a proactive approach to challenges. - Excellent interpersonal skills to facilitate collaboration across diverse teams. - A bachelor's degree in project management, Business Administration, or a closely related field - PMP or equivalent of project management certification & minimum of 5 years of experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Proven track record of managing multiple projects simultaneously - Strong understanding of project management methodologies and best practices - Excellent leadership, communication, team management & interpersonal skills - Ability to adapt to changing priorities and work under pressure with strong problem-solving and decision-making abilities - Experience with project management software and tools For positions in this location, we offer a base pay of $165,600 - $289,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

Requisition Number: 2363579 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Director of Health Plan Strategic Partnerships partners with our Health Plans clients on strategic initiatives to ensure future success. The Senior Director leads a team of Strategic Account executive, who partners with our health plan executive team to analyze how current pharmacy trends interest with our clients' organizational goals and strategic growth initiatives. The Senior Director will have the accountability for building, maintaining, and expanding relationships with client leadership and key client stakeholders relative to all of a client's lines of business. This role will own the overall strategy for maintaining client satisfaction, establishing client expectations (in accordance with client contracts, agreed upon enhancements), communicating these expectations with functional Optum teams, developing client delivery plans, and ensuring consistent Optum execution that meets or exceeds client expectations. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Partners with Client Executives and key business stakeholders to develop and execute a strategic client plan that addresses client's business needs (current and emerging), supports growth, provides measurable value, and increases client engagement / loyalty - Establishes, cultivates, and manages, the customer relationship at multiple levels, (executive suite to solution owners) serving as a trusted business advisor / partner to the client - Refines client strategy through continual discussions with client stakeholders, detailed understanding of client context, anticipation of client needs, and holds design sessions with relevant Optum leaders to define solutions and execution plans - Acts as "ambassador" for Optum at client, advancing Optum's interests with client stakeholders. Represents and articulates value of Optum solutions to various levels within the client, including executives, decision makers and key influencers - Supports clients in winning and implementing new business across all applicable lines of business (Commercial, Medicare D, and Medicaid as necessary) - Ensures contract compliance, including negotiation and reporting of performance guarantees. Negotiates contractual agreements, statements of work, serving as liaison with contracting / legal / finance - Constantly assesses the value our solutions are delivering and leads team members to develop approaches that increase the value we provide and / or increases the impact Optum has on the client's business - Engages cross functional client teams on the delivery of services, escalating issues where necessary and driving resolution. Holds functional teams accountable to deliver against client requirements and expectations - Owns successful client renewal process, identifying expansion / enhancement opportunities, gauging client receptivity, facilitating contracting processes - Key liaison between client and Optum business leaders - Maintains accurate and current client plan in CRM System (SalesForce.com), including client planning, opportunity management, contact management, current solution footprint, etc. - Ensures Client Satisfaction and client willingness to serve as a reference You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 5+ years of experience in strategic client relationship management within a PBM, or Health Plan with direct oversight of a PBM - 5+ years of experience working with senior level c - suite executives and demonstrating progressively increasing responsibility - 2+ years of experience leading a team to deliver results - 2+ years of experience with PBM Medicaid Medicare client contract management - Profit & loss PBM client contract management experience - Experience messaging, positioning, and presenting information for maximum customer impact and influence (e.g. leading and coordinating Executive Review Committees, bi-annual summits, executive dashboards, Large Case Reviews, etc.) - Experience initiating project plans and successfully manage projects to full execution - Experience leading the RFP (Request for Proposals) process, finalist presentations and negotiating client contracts (specifically, Renewals and Market Checks) - Experience working with complex health care solutions (e.g., outsourced health care solutions) - Employee Engagement Experience, specifically, building high-performing teams, team engagement, and employee retention as documented by improved employee satisfaction scores - Proven team development/training/mentor experience including operationalizing development plans and ongoing training to support the team, client, market, and business needs - Ability to travel up to 25% Preferred Qualifications: - 3+ years of experience managing PBM health plan client contracts - Project management experience - Experience leading client management teams while managing client performance guarantees - Experience with PBM Medicare Part D and Medicaid - Experience with RXClaim - Experience with PBM rebates and values *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline:This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.