ServiceNow provides cloud-based services that automate enterprise information technology operations. As an employer, ServiceNow offers a challenging, collaborat
Hyperscaler Program Director - Go-to-Market, Quote-to-Cash
Location
California
Posted
2 days ago
Salary
$165.6K - $289.8K / year
Seniority
Lead
Job Description
Hyperscaler Program Director - Go-to-Market, Quote-to-Cash
ServiceNow
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.. Job Description Role Overview The Hyperscaler Program Director will lead strategic initiatives across hyperscaler partnerships (AWS, Azure, GCP), This role is pivotal in scaling ServiceNow's hyperscaler motion, optimizing program execution, and enabling commercial success through operational excellence. We are looking for a highly skilled and experienced Project Manager to lead and oversee the Hyperscalers program delivery. As a Project Manager for Hyperscalers, you will be responsible for establishing and maintaining project management standards for strategic initiatives, ensuring projects are completed on time & within scope and reporting on status & results to senior leadership. This role requires a strategic thinker with excellent leadership and communication skills, capable of managing complex projects and teams. The ideal candidate will have a strong background in project management, a deep understanding of project management methodologies, and the ability to drive continuous improvement. You will work closely with senior leadership to align project goals with the organization's strategic objectives, provide guidance and support to project managers and cross functional teams while ensuring the successful delivery of strategic initiatives. This position demands a strategic thinker who takes a proactive approach to problem-solving, a keen eye for detail, and the ability to foster a collaborative and productive work environment while tackling ambiguity. Key Responsibilities - Lead strategic initiatives: They manage the full lifecycle of programs, from initial scoping and planning to execution and delivery. - Coordinate with cross-functional teams: Collaborate with and facilitate communication among diverse groups, including sales, engineering, product management, Operations and release teams. - Manage stakeholders and clients: Develop relationships with key hyperscalers, internal stakeholders, and partners to ensure programs are aligned with business goals. - Drive process improvement: Work to enhance efficiency and establish best practices for program delivery by refining processes, tools, and practices. - Identify and mitigate risks: They proactively address and resolve potential issues that could impact program timelines and results. - Operational Execution: - Manage intake, prioritization, and execution of hyperscaler initiatives using trackers and governance tools. - Drive automation and process improvements - Stakeholder Engagement: - Partner with Operations, GTM, Product, and Engineering teams to resolve blockers and accelerate delivery. - Represent hyperscaler strategy in executive forums and leadership syncs, including QBRs and enablement reviews. - Performance & Reporting: - Define and maintain KPIs and success metrics for hyperscaler programs. - Maintain dashboards and reporting cadences to track program health and surface risks. Qualifications - 10+ years in GTM operations, strategic program management, or business transformation in enterprise SaaS. - Proven experience leading hyperscaler or cloud transformation initiatives. - Strong understanding of regulated markets, data center strategy, and partner ecosystems. - Excellent communication, stakeholder management, and analytical skills. - Good understanding of Quote to Cash, Goal to Compensation and partner business processes. - Ability to thrive in a fast-paced, dynamic environment. - Strong problem-solving skills and a proactive approach to challenges. - Excellent interpersonal skills to facilitate collaboration across diverse teams. - A bachelor's degree in project management, Business Administration, or a closely related field - PMP or equivalent of project management certification & minimum of 5 years of experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Proven track record of managing multiple projects simultaneously - Strong understanding of project management methodologies and best practices - Excellent leadership, communication, team management & interpersonal skills - Ability to adapt to changing priorities and work under pressure with strong problem-solving and decision-making abilities - Experience with project management software and tools For positions in this location, we offer a base pay of $165,600 - $289,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .
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Sr. Director of PBM Health Plan Strategic Partnerships - Remote
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The Senior Director will have the accountability for building, maintaining, and expanding relationships with client leadership and key client stakeholders relative to all of a client's lines of business. This role will own the overall strategy for maintaining client satisfaction, establishing client expectations (in accordance with client contracts, agreed upon enhancements), communicating these expectations with functional Optum teams, developing client delivery plans, and ensuring consistent Optum execution that meets or exceeds client expectations. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Partners with Client Executives and key business stakeholders to develop and execute a strategic client plan that addresses client's business needs (current and emerging), supports growth, provides measurable value, and increases client engagement / loyalty - Establishes, cultivates, and manages, the customer relationship at multiple levels, (executive suite to solution owners) serving as a trusted business advisor / partner to the client - Refines client strategy through continual discussions with client stakeholders, detailed understanding of client context, anticipation of client needs, and holds design sessions with relevant Optum leaders to define solutions and execution plans - Acts as "ambassador" for Optum at client, advancing Optum's interests with client stakeholders. Represents and articulates value of Optum solutions to various levels within the client, including executives, decision makers and key influencers - Supports clients in winning and implementing new business across all applicable lines of business (Commercial, Medicare D, and Medicaid as necessary) - Ensures contract compliance, including negotiation and reporting of performance guarantees. Negotiates contractual agreements, statements of work, serving as liaison with contracting / legal / finance - Constantly assesses the value our solutions are delivering and leads team members to develop approaches that increase the value we provide and / or increases the impact Optum has on the client's business - Engages cross functional client teams on the delivery of services, escalating issues where necessary and driving resolution. 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Director of Data Center Market Development
TerraPower LLC.TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower’s mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company’s activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health benefits.
Role Description TerraPower is seeking an experienced, dynamic and results-driven Director of Datacenter Engagement to lead and advance strategic growth initiatives across hyperscale, colocation, enterprise, and cloud data center markets. This role will directly report to the SVP of Business Development & Strategy, and will be responsible for identifying new business opportunities, building executive-level partnerships, shaping long-term strategy, and driving revenue growth within the data center ecosystem. The ideal candidate brings a high level of ownership and accountability as well as a deep knowledge of the data center industry and ecosystems, infrastructure, power and cooling systems, digital infrastructure trends, and strong relationships within the industry. Responsibilities - Strategic Leadership - Develop, lead and execute actionable, go-to-market strategies targeting areas such as hyperscalers, including AI, cloud computing, collocation, and enterprise data center operators. - Identify, prioritize and pursue high-value data center market opportunities for TerraPower aligned with TerraPower’s commercial strategy and business plan. - Develop the execution of multi-year growth strategies targeting US and global data center companies to support TerraPower’s commercial strategy and business plan. - Conduct market analysis, competitive intelligence, and industry trend forecasting in partnership with Engineering, Commercial Strategy, Legal, Operations and Finance departments. - Identify adjacent market expansion opportunities related to large load data center customers, including AI infrastructure, edge computing, sustainability, energy optimization. - Build the team, develop and retain staff pointed toward data center market sector development. - Business Development - Identify, qualify, execute and close high-value strategic opportunities. - Build executive relationships with key stakeholders in the hyperscale and datacenter industry, including cloud computing, AI and data center developers. - Partner with Finance to develop business cases aligned with corporate strategy. - Ensure alignment between business development strategy and technical/project feasibility. - Lead complex RFP/RFQ responses and negotiations and data center operations. - Structure strategic deals, partnerships, joint ventures, and long-term supply agreements. - Prepare and present informed recommendations to executive leadership. - Customer & Market Engagement - Represent the company at industry forums and conferences. - Monitor and influence policy and regulatory developments. - Translate customer requirements into alignments with TerraPower’s Natrium technology. - Lead data center sector market intelligence collection efforts. 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