Onboarding Consultant

ConsultantConsultantFull TimeRemoteSeniorTeam 5,001-10,000H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

8 hours ago

Salary

0

Seniority

Senior

English

Job Description

Onboarding Consultant

The Access Group

• onboard new customers using our FlightPath approach • manage your projects from start to finish and build strong relationships • deliver clear, engaging training sessions • create simple guidance like videos and written documents to help customers use the system with confidence • support customers with live payroll runs • check results together and resolve any differences to reach the right outcome • manage key setup tasks, including bank transfer setup, test payments and HM Revenue and Customs (HMRC) authorisation

Job Requirements

  • experience delivering great customer service
  • strong problem-solving skills
  • focus on improving processes
  • confidence managing multiple priorities
  • keeping projects on track, both independently and as part of a team
  • comfortable working with data, including Microsoft Excel
  • experience importing or adjusting data in systems
  • interest in payroll or financial software
  • knowledge of payroll processes or legislation
  • experience in customer-facing roles

Benefits

  • competitive salary
  • wellbeing days taking you to 25 days leave a year
  • health contribution
  • choose from a range of benefits to suit you
  • three charity days allocated to support a cause that matters to you

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